Paul Coia Email and Phone Number
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I have a proven track record of building high performing technology organisations that deliver 9-figure business outcomes.Turning strategic direction into clear and effective execution throughout multi-disciplinary teams I create cultures of excellence. I utilise a combination of commercial acumen, sharp technology knowledge, empathy and insightful process application to achieve this. Applying these skills to many executive positions and advisory engagements in my career in product management, technology, logistics and customer experience has taught me the following:That I believe:- People thrive when you treat them as adults and invest in their growth- Innovative solutions arise when all perspectives are considered- The key to successful leadership is to getting know the business from the ground up- Being transparent and leading by example is inspiring to all employees- Data is critical to all decisionsThat I enjoy:- Mentoring teams and individuals to be as effective as possible- Deploying technology that frees people to put more creative energy into critical problems- That personal learning that comes from engaging with all parts of an organisation- Taking responsibility for the hard decisions and seeing the positive outcomes that followThat I can:- Successfully scale up technology-centric businesses from $1M to $100M in revenue.- Lead, grow and align world-class teams from 10s to 100s in headcount- Drive transformative change that revitalises organisations and their people- Establish effective systems of work that increases collaboration between multiple teams - Create supportive cultures that embody continuous improvement valuesI thrive on the learning that comes from sharing perspectives with new people and organisations. Do connect and reach out if you would like to discuss trends and developments across technology, business and organisational leadership.
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Director Of EngineeringDeputy May 2023 - PresentSydney, New South Wales, AuDeputy is the cloud-based workforce management solution that makes it easy to schedule employees, manage time and attendance, track performance, and improve workplace communication.With dedicated apps, Deputy empowers a world of mobility, integrates beautifully with leading business software, and transforms the way businesses operate, saving time and optimising resources.
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DirectorLandfall Consulting Apr 2015 - PresentMelbourne, AuLandfall Consulting is a strategic partner helping startup and growth phase technology businesses achieve their goals. Cornerstone services:- Technology platform decision-making and review- Team structure and skills capability planning and review- Hiring and managing product and engineering teams- Product development execution and delivery coaching -
Advisor CtoWellifiy Feb 2023 - Present -
Advisory Board MemberBare Dec 2020 - PresentMelbourne, AuBare is the funeral provider for the digital age.By combining technology, empathy and outstanding customer experience, we’re changing the way people experience end of life.Our service empowers people to arrange or prepay for a funeral that is unique as they are. Affordably, transparently and free from stress. -
Advisory Board MemberWeploy Feb 2017 - PresentCollingwood, Vic, AuWe're building the world's best on-demand staffing platform for temporary office support, working towards a more empowered and agile workforceMajor Achievements • Hired the first Engineer into the company to aid the transition from agency-based development to the building of an internal capability, resulting in significantly faster product development and innovation that facilitated strong business growth • Mentored the founders on organisation structure, growth strategies and software product development -
Chief Operating OfficerSleeping Duck Feb 2021 - Feb 2023Prahran, Victoria, AuA multiple award winner, Sleeping Duck is the world's first fully customisable mattress. On a mission to improve the sleep of all Australians, Sleeping Duck creates highly engineered products that provide energising slumber to all customers.Major Achievements:- Rebuilt and grew the Technology function to deliver a refresh of all operational software platforms, resulting in productivity gains of 20% across the customer lifecycle- Revitalised the Customer Experience department, lifting engagement and performance of the team 50%- Oversaw the creation of an end-to-end Supply Chain function which has seen an improvement in supply planning and outbound logistics, reducing out of stock rates and overstock positions to 1%- Established a progressive People and Culture function that drove a 30% increase in employee engagement across the organisation -
ConsultantSleeping Duck 2015 - 2021Prahran, Victoria, AuHatched in 2014, Sleeping Duck was founded by Melbourne-based engineers Winston Wijeyeratne and Selvam Sinnappan. Frustrated by the expensive, tedious, and confusing process of buying a bed, the duo decided to roll up their sleeves and literally make their own bed (so as to then lie in it).Achievements • Migrated the order processing operations from unscalable manual processes to an integrated ERP system to enable the business to confidently grow as well as reducing customer-impacting handling issues • Advised founders on technology strategy, including architectural decisions and team structure and operation.
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Head Of Product EngineeringPapercut Software Mar 2019 - Feb 2021Melbourne, Victoria, AuOne of the top three global print management software companies, employing 200 staff in offices across North America, Europe and Asia Pacific. PaperCut’s products help hundreds of millions of people around the globe to minimize waste while having a secure and easy printing experience.Achievements:- Launched multiple new products into the market by establishing a culture of excellence and discipline, including cloud printing, off-network mobile printing, remote software management and print data analytics- Reformed a 90-person product development group, replacing functional structures with product based groups, which enabled greater strategic alignment and doubled productivity- Implemented clear career progression for all roles, which enabled greater resourcing flexibility and developmental grow in the team and drove record levels of engagement- Oversaw the rollout of a development coaching model throughout the 90 person team, enabling a high performance culture to grow- Managed the transition from a rich office culture to remote first through the pandemic while maintaining productivity and ensuring staff retention- Drove an uplift of Product Management capability from project management to end-to-end product ownership -
Advisory Board MemberPapercut Software Feb 2018 - Feb 2019Melbourne, Victoria, Au
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CtoFlippa.Com Feb 2018 - Feb 2019Cremorne, Victoria, AuThe #1 platform to buy and sell online businesses, Flippa is the leading marketplace in an emerging space. Helping business owners seek an exit through trade sale, it seeks to provide a safe place to transact in a highly fragmented, low trust environment.Major Achievements • Led the development of a high-end business marketplace to enable the company to grow in the high end market segment - 4x growth in that segment • Restructured the product development team to be aligned with business goals and recruited experienced talent which enabled more rapid delivery of effective functionality - 75% reduction in time to market • Provided comprehensive data analysis that gave clarity into the dynamics of the marketplace and improved the effectiveness of the operations and sales efforts - 30% reduction in costs due to manual effort -
Chief Technology OfficerRedbubble Jun 2009 - Apr 2015Docklands, Victoria, AuRedbubble was born in 2006 in Melbourne, Australia. The dream was simple. Give independent artists a meaningful new way to sell their creations. We connect artists and designers across the planet with millions of passionate fans. A brave (and dare we say stylish) new world of self expression. Major Achievements • Led the product development and oversaw the growth of the team from 1 to 35 staff, establishing a culture of innovation and excellence that saw annual revenue grow from $4M to over $80M during my time and enabled a $200M IPO • Built the company from being almost unknown within the Australian technology community to a highly respected employer brand with a strong reputation allowing constant staff growth in a competitive climate with minimal churn • Redesigned and drove the development of the technology platform from an unstable website to a robust and scalable cloud-based system that handled traffic growth in excess of 20 times with minimal defects while the teams deployed changes dozens of times per day• Drove the creation of objective metrics to guide the whole business from end-to-end so that the entire organisation was aligned around the same goals improving operational efficiency -
Software Delivery LeadSensis Jun 2007 - Jun 2009Melbourne, Victoria, AuYellow (Pages), owned by Sensis, is a business directory that connects Australians with all their business needs. With a long and trusted history helping customers find, choose and connect with businesses, Yellow Pages Online is Australia's number one source for reliable, comprehensive business listings.Major Achievements • Led a complete rewrite of the Yellow Pages search engine powering their $300M/yr business directory, delivering a low defect solution in a timely manner and allowing the company to remove a major technology risk -
ConsultantThoughtworks Jun 2005 - Jun 2007Chicago, Il, UsThoughtWorks is a global software consultancy solving complex problems with technology. We connect strategy and execution, helping our clients to strengthen their core technology, scale with flexibility and create seamless digital experiences. From our extensive experience in developing software, we pioneered open-source products that support development teams to create better software. We partner with our clients to continuously evolve their tech and enable an adaptive mindset to meet their business goals.Major Achievements - Led a large team to deliver a significant component of a new business internet banking portal for a major Australian bank which resulted in reduced project timelines and restored the client’s confidence with our consultancy - Played a key role within a team that designed and built a government website which enabled easy discovery of grants and event funding for the Queensland Government - Led a team to build a new product offering for Yellow Pages which resulted in increased revenue for the business -
ConsultantObject Consulting Feb 2002 - Apr 2005Object Consulting is a boutique software development consultancy that specialises in building novel solutions using contemporary software technology.Major Achievements • Led the development of Australian employment networking website LinkMe to build traction so that the founder was able to get a successful exit within 2 years. • Led the build of an online loan application website for a major bank Australian which doubled the conversion rate over previous options.
Paul Coia Skills
Paul Coia Education Details
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University Of MelbourneComputer Science -
University Of MelbourneComputer Engineering
Frequently Asked Questions about Paul Coia
What company does Paul Coia work for?
Paul Coia works for Deputy
What is Paul Coia's role at the current company?
Paul Coia's current role is Outcome Focussed Leader Building High Performance Technology Organisations.
What is Paul Coia's email address?
Paul Coia's email address is pj****@****.com.au
What is Paul Coia's direct phone number?
Paul Coia's direct phone number is +164995*****
What schools did Paul Coia attend?
Paul Coia attended University Of Melbourne, University Of Melbourne.
What skills is Paul Coia known for?
Paul Coia has skills like Agile Methodologies, Java, Web Services, Web Applications, Ruby On Rails, Test Driven Development, Agile Project Management, Scrum, Ruby, Software Project Management, Web Development, Tdd.
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