With over 20 years of experience in the IT industry, I have established a strong track record as a Computer Technician professional. My exceptional people skills and adept problem-solving abilities enable me to provide unparalleled support to clients. Throughout my career, I have honed my expertise in IT support, PC repair/maintenance, and networking, consistently delivering innovative and articulate technical solutions.My approach is deeply solution-oriented, underpinned by a highly analytical and resourceful mindset developed through a combination of hands-on experience and comprehensive training. I am proficient in software and network configuration, as well as the meticulous testing and repair of hardware, allowing me to effectively address a wide spectrum of technical challenges.As a dedicated team player, I have a strong focus on efficient and effective customer service, thriving in environments where I can leverage my tenacity to exceed the expectations of even the most demanding clientele. I am committed to delivering optimum support and technical resolution, continually seeking opportunities to further enhance my skills and knowledge in the dynamic field of IT.I am passionate about leveraging my expertise to provide top-notch support to clients and am always eager to take on new challenges in the ever-evolving IT landscape. My goal is to continue providing exceptional service while staying abreast of the latest technological advancements in the industry.In summary, my extensive experience, coupled with my commitment to ongoing professional development, positions me as a valuable asset in the IT industry. I am dedicated to delivering superior technical support and am eager to contribute to the success of any organization through my skills and knowledge.
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It TechnicianThe Computer Shop 2007 - 2014HexhamProvided Technical Support via Telephone and remote support systems, performed Computer hardware upgrades. Installed anti-virus, firewall, and security on all Windows operating systems. Configured new and existing forms of hardware. Diagnosed hardware/software faults, and repaired or replaced if necessary. Removed viruses/malware and repaired damaged systems where needed. Replaced laptop screens, internal cabling and power sockets (soldered and cabled). Installed and set-up wireless and cable networks.Managed stock control and Inventory, placing orders on a when needed basis.Always provided excellent Customer Care.Held tailored training sessions for individual Customer, based on the clients personal needs.
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Engineering Coordinator/AdministratorBns Telecom Ltd Feb 2004 - Feb 2005Hexham/PrudhoeProvided excellent Customer service dealing with a variety of consumers, arranging the re-planning of phone systems including extra phone lines, extensions, and re-programming. Analysed and prepared monthly reports on projections for the project manager.
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Hp Technical Support24/7 Help (Hp Project) 2003 - 2004GatesheadProvided Technical support over the telephone, focusing on providing excellent customer service. Assisted clients with any printer and PC based problems; assessed, understood, and found a solution to the problem.
Paul C. Skills
Frequently Asked Questions about Paul C.
What is Paul C.'s role at the current company?
Paul C.'s current role is Support Manager at Garibaldi Technology Partners.
What skills is Paul C. known for?
Paul C. has skills like Software Installation, Technical Support, Hardware, Windows Xp, Computer Hardware, Laptops, Help Desk Support, Networking, Windows 7, Operating Systems, Computer Repair, Firewalls.
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Paul George
Contributed To Numerous Web Projects Serving Thousands For The Government Of Bc, Telus, Google And Graimattr. Youtubemusicai.Com Is My A.I Developed For Youtube Music.Whitby, On -
Paul C.
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