Accomplished U.S. Navy veteran with over 15 years of leadership and management experience, including serving as Marketing Manager at Groove Entertainment. Distinguished by a proven track record in building and managing BPO companies and accounts from inception, and driving operational excellence within the media, events, and automotive industries. Founder of Overwatch Technology, leveraging expertise in recruitment, strategic planning, and team leadership.At Overwatch Technologies, I successfully built the company from the ground up. I established the company structure, developed standard operating procedures (SOPs), and designed the monitoring structure, scripts, and reporting processes. I assessed and determined equipment needs, managed seat stations and manning, and oversaw all human resources functions, including hiring and licensing. Additionally, I provided legal support and ensured compliance with state regulations.At Groove Entertainment, I led comprehensive marketing strategies for import tuner shows, car expos, and major events across California, Hawaii, and the Philippines. Recognized for amplifying brand visibility by 30% through targeted social media campaigns and strategic partnerships with influencers, promoters, and company owners. Achieved a 20% year-over-year increase in event attendance through innovative digital strategies and collaborations with Bud Light and Budweiser event managers. Delivered a 25% boost in overall marketing campaign ROI by leveraging effective budget management and performance analytics.Recipient of the Medium Recruiting Station of the Nation 2004 award. Holds a Bachelor's degree in Management complemented by extensive leadership, security, advanced security, and firefighting training. Possesses professional selling skills from AchieveGlobal.Committed to core values of integrity, honesty, honor, courage, and commitment. Passionate about leading teams to success and dedicated to achieving organizational growth through strategic leadership and innovative solutions.