Paul Coviello Email and Phone Number

Partnership Leaders is the industry association for Partnership/ Channel/ Alliances/ Business Development leaders.

▶ Led the Global Partner Success team to enable a partner ecosystem to sell, deliver, and support the platform. I workd with partners sucha as PWC, Accenture, Deloitte, and KPMG and premier regional parnters.▶ Establishing business plans with our most strategic partners to accelerate sourced revenue with governance, marketing, training & delivery plans to support.▶ Curating self-serve on-demand partner enablement & sales support motions with our approved delivery partners.▶ Mentored a high-performing team of 8 partner success managers supporting a services organization, delivering excellence on 400+ projects with 15+ delivery partners annually.▶ Attained a 90% renewal rate for partner training subscriptions to achieve a revenue boost by enhancing the value and pricing structure of training packages via driving GTM.▶ Introduced the Independent Partner delivery program, overseeing 150+ projects by enabling partners to co-sell and deliver services independently.▶ Onboarded strategic partnerships supporting sales and delivery strategies.▶ Supported designing a global performance-based partner program that exceeds targets across 9 key performance metrics.

▶ Orchestrated and spearheaded the North America Partner Success team, overseeing a regional partner ecosystem generating millions in services revenue.▶ Improved a high-performing team of partner success managers, managing relationships with 10+ delivery partners.▶ Introduced a partner newsletter to a network of 3,000+ contacts, promoting online seminar content and upcoming announcements, which resulted in improved partner training metrics.▶ Developed and revamped partner lifecycle and partner onboarding content, elevating the standard of partner training during the onboarding process to achieve accelerated profitability for partners.▶ Launched a cutting-edge contract management tool, transforming the management and search of 400+ partner contracts.

▶ Generated $3M in new revenue during the second year of spearheading the department, while maintaining best practices.▶ Partnered closely with product team to propel customer enhancements and drive product advancement, resulting in a direct impact of $1.3M in new revenue.▶ Guided and mentored a cohort of new hires and junior consultants, elevating billable capacity by 1,600 hours per resource yearly.

▶ Managed the Marketing Operations Service Line, implementing and optimizing methodologies, and creating comprehensive supporting documentation for seamless operation.▶ Drove $250K in new business and facilitated $750K in account expansion, improving operational performance.▶ Supervised 2,000+ billable hours, maintaining an impressive average of over 120 direct billable hours per month.

▶ Established first CrossFit gym in the borough of Queens, NY, attracting and maintaining membership of 100+ individuals.▶Recruited, trained, and managed a team of coaches, providing a premium coaching experience that contributed to a 30% increase in customer retention and nurtured a strong community.▶ Started and ran a mentor program for the professional development of staff, resulting in a 50% increase in staff retention.▶ Increased the range of services and goods available to members, driving a noteworthy 2x year-on-year revenue growth.▶ Forged strong and long-lasting local partnerships within the community, leading to collaborative initiatives that produced an additional $50,000 in revenue.

▶ Spearheaded the strategic planning and management of a $20M budget, aligning resources and brand objectives across retail stores, wholesale channels, and licensed businesses.▶ Grew and developed a high-performing team, increasing direct reports from 4 to 7 across 3 functional areas.▶ Designed and implemented efficient in-house creative management systems, benefiting 50+ users and resulting in a 27% improvement in cost controls, creative edits, and budget management.▶ Selected as a key contributor of the esteemed Marketing Strategy Group by the Senior Vice President, contributing to long term planning initiatives and driving business growth.▶ Delivered a highly impactful presentation at the Gartner CRM Summit in September 2008, garnering positive feedback and engaging with an audience of 100+ industry professionals.