As an Associate Director, I work with the board to develop new propositions, to grow the business and to deliver services that help build cultures of Customer Centricity based on B2B Trust so that sustainable, mutually beneficial and profitable relationships are maintained

As an Associate of Customer Attuned, I am supporting their work to develop a Trust mindset throughout B2B organisations. From initial measurement through to the delivery of staff and customer engagement programmes, Customer Attuned is focused on embedding trust in to the DNA of businesses to improve relationships and deliver mutual value.

Through Headway Marketing I provide services including: Marketing and Strategy development, website implementation, CRM implementation, team development, marketing asset creation and distribution and content creation. Recent work includes: Introduction of a CRM and KPI reporting, website effectiveness review resulting in a new website, social media engagement, video creation, case studies, industry content creation and distribution for an electronics manufacturerMarketing Strategy, brand refresh, new website, creation of sales collateral including promotional and case study videos, email marketing for an event services companyStart up marketing including website specification, implementation and management, social marketing, online marketing for a local venueCreation of the brand, online and offline marketing assets and email marketing for a charitable organisationCase study creation, social media engagement and case study creation for a software development companyResearching and creating content and managing the Queen's Award for Enterprise submission. This resulted in the company achieving the award.

Eastwood Whelpton builds and maintains (subjectively!) the nicest wooden yachts on the Norfolk Broads. I am lucky enough to get to sail these beautiful yachts and help individuals, families and young people learn to love sailing, build their skills on a boat and experience one of the most stunning places in the UK.I'm an RYA qualified inshore keelboat instructor.