Paul Crochet Email & Phone Number

Lausanne, Vaud, Switzerland

Paris, Île-de-France, France

Geneva Metropolitan Area

With the assistance of Cybersecurity architects and SOC teams, I have to coordinate the Cybersecurity daily operations for some customers. This key pivot role enables me to bridge my technical expertise and my customer facing skills. I help my colleagues Service Managers to handle Vulnerability Management, I schedule regular patches on corporate mobiles.

Genève Et Périphérie

Lyon, Auvergne-Rhone-Alpes, France

As a project director, I manage a team of 20 people including 4 project managers, on an Industrial IT Project.Our solution aims at visualising, controlling and optimising the operations from our customer.We have deployed a dedicated network and a datacenter, connecting several up to fifty industrial automation objects, and set up the overall monitoring of.

Lyon Area, France

I was involved in the Dubai Silicon Oasis Authority (DSOA) Smart City program, delivered in Dubai by Orange Business Services.Based in Lyon (France), I was in charge of synchronising 6 projects and 6 teams within this IT program - 1) iViva Hypervision service, 2) LORA network deployment, 3) Data Analysis service, 4) an Energy Management tool, 5) ESB tool.

Doha, Qatar

Smart Cities in Middle East: I worked for 2.5 years in Doha for the Qatar Division of Orange Business Services (OBS) as a Smart City consultant to develop business in the Middle East. Involved in a Smart Cities Programme in Doha, I had to coordinate on a daily basis the production teams in France and the local customer in Doha.Data Analytics & Enterprise.

Bordeaux Area, France

Splunk Enterprise, Business development: In order to promote the technological shift of my team from the Business Intelligence foundation (ETL and data presentation tools) towards Big Data, I set up a partnership between Orange Business Services and Splunk, leader in operational intelligence, which transforms machine data into business insights

Bordeaux Area, France

Team Leader, ITIL: Customers’ satisfaction was my daily motivation, I led the team powered by ITIL precepts to produce and present good quality plans & dashboards, to organize periodic meetings and manage contractual, administrative and financial aspects of a portfolio of services.

Bordeaux

System Administration, data warehouse, Talend, MariaDB and Business Objects: I specified the Business Requirements and led the build of a new customer portal and the first data warehouse of the company.

Bordeaux Area, France

Massive IVR Infrastructure: I managed for 3 years the platform receiving all France Telecom home market technical assistance calls (5 million calls a month, 90 active servers on 3 geographic sites)Service Management: I led client communication during complete service lifecycle, guaranteed production of all quality reports, validated all documentation.

Toulouse

Paris Area, France

3 Open Enrolment Programs In Management (French Speaking), Management

- Increase your proficiency in team management - Dispersed team management - Master the fundamentals of finance

Education record

Ingénieur Insa, Computer Science