Leading Security and Operations for global teams, covering:• Security• Dev & Prod Infrastructure and tooling• Developer Productivity• Availability & Reliability• Partner Support • Compliance• Budgeting

Global Agile Coach responsible for maintaining and further developing the Agile practices within a distributed work-force across the UK, Europe, US and Asia.

Working within an Infrastructure team to ensure all parts of the business utilise the systems and tools available and automated solutions are put in place to ensure business efficiency. Responsibilities include:• Provide support and maintenance for development systems• Support of Agile teams throughout the business• Responsible for development supportDevelopment, support, training and maintenance of Atlassian tools covering: • Issue tracking across all departments via JIRA• Management of Scrum and Kanban teams via JIRA Agile • ITIL Support desk via JIRA Service Desk • Programme Management via JIRA Portfolio• Business wide timesheet management and reporting via Tempo• All business documentation via Confluence

• Leading several Agile/Scrum Masters covering mobile app, server and database teams.• Coaching Product Owners and Managers to scope releases, based on velocities.• Implementing JIRA, JIRA Agile, JIRA Portfolio and JIRA Service Desk into the business• Agile trouble-shooter throughout the business.• Worked alongside Technical Director to define roles and responsibilities for the Agile teams.• Driving continuous improvement across the Agile teams.

• Working with development team to redefine software process• Introducing Agile and Scrum to the business• Team Lead and Scrum Master role on teams covering mobile and server development• Implemented story points and epic estimating system to the business• Changing culture and teams into a cross-functional structure

• Introducing Scrum to team• Redefining and organising software process and delivery• Managing the balance between customer support and development roadmap

• Development and delivery of major software project• Customer Liaison to manage issues and requirements• Manage department workload• Resource Management to achieve key delivery targets• Team motivation and supervision• Training and support for new software engineers / testers

• Design of new Electronic Monitoring System• Delivery of PDA Solution• Design and delivery of Web-based client• Project lead on development work for largest customer• Successful delivery of new system in British Columbia• Technical assistance for Italian projects