As a Hotel General Manager at IHG Hotels & Resorts, I oversee a newly renovated full service 3 star, 3 diamond, 234 room hotel with four food and beverage outlets and 22,000 square feet of meeting space in Fort Worth, Texas. My mission is to exceed all guests' expectations by hiring, training, and developing revenue-driving teams that deliver exceptional service and quality. I have four decades of hospitality experience, with concentrations in food and beverage, engineering, housekeeping, front office, catering and convention services, banquet operations, sales and marketing, gaming, and fine dining.I bring to the table enthusiasm and dedication, along with the ability to exceed expectations and maximize revenue and control expenses for my employer. I have a proven track record of operational improvements, vendor relationships and negotiations, menu development and cost analysis, guest satisfaction scores, and catering sales. I manage with a servant leadership approach and attitude at all times, fostering key relationships and a positive work culture. I also have a working knowledge of Italian and Spanish languages, and a background in music and performing arts.
Listed skills include Music Production, Composition, Music Industry, Songwriting, and 46 others.