I am a versatile operations and IT executive with a passion for delivering transformational business improvements within the utility and public sectors. My broad range of skills and experience allow me to make significant impacts on a business’ success. My experiences range from advising small private businesses to directly managing large operations with 7,000+ employees. I excel at getting things done in environments where relationships, and building and growing a strong team, are critical to business success. Throughout my career, I have repeatedly led teams through a transformation to high performance. My personal contributions range from strategy development and communication to hands-on execution. Underlying my successes are an ability to simplify and solve seemingly complex situations, and my skill at building teams and processes that continue improving once I have moved on to other roles.My leadership experience includes serving as:• Senior VP of Accenture’s utility customer service and billing SaaS and outsourcing business• Canadian President of a large multi-national government services business• Operations lead for Accenture’s global network of helpdesk call centres• VP and GM of Enbridge's Shared Services division (IT, HR, Fleet, Equipment and Facilities)• Lead of Enbridge’s customer care operation, and its spin-off as a separate unregulated company• Lead for the post-bankruptcy restart of a recently acquired cleantech grid-scale energy storage business• VP Operations of a start-up Engineering and SaaS firm providing pipeline failure prediction analytics• Transition lead for Algonquin Power’s acquisition of two of Enbridge’s utility companiesThese roles focused on planning and executing the successful turnaround and growth of these businesses. This inevitably included implementing performance metrics, leveraging IT, recalibrating business priorities, and developing a culture of accountability - with a strong bias for action. My recent Board work includes being Founding Sponsor, Board Chair, Director and Member of the Audit Committees for three NYSE companies that raised over $1 billion to finance the acquisition and IPO of companies that lead in environmental sustainability. I played a similar Board and Audit Committee role for the IPO of a $200 million TSX-listed wind power company, which at the time was the largest in Canada. Throughout my career, I have also served on various Not-For-Profit boards.I live in Toronto with my wife Laura and our three teenaged daughters.
Listed skills include Change Management, Business Transformation, Operations Management, Leadership, and 8 others.