Paul Williams Email & Phone Number
@boltonclarke.com.au
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Who is Paul Williams? Overview
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Paul Williams is listed as Senior Consultant at Australian Electoral Commission, a company with 1880 employees, based in Victoria, Australia, Australia. AeroLeads shows a work email signal at boltonclarke.com.au and a matched LinkedIn profile for Paul Williams.
Paul Williams previously worked as Customer Onboarding at Vocus Communications and Returning Officer at Australian Electoral Commission. Paul Williams holds Diploma Of Performing Arts from Australian College Of Entertainment.
Email format at Australian Electoral Commission
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AeroLeads found 1 current-domain work email signal for Paul Williams. Compare company email patterns before reaching out.
About Paul Williams
Broadly experienced and highly driven professional with strong performance track record gained across investigations, customer experience, complex sales and complaints resolution. For the past seven years, I have worked with Telstra, through progressively senior roles. I have taken on key roles in special and major projects, lead teams and drive business process improvements. Across my investigations, complaints resolution and complex sales experience, I have consistently demonstrated my high-level analytical capabilities and capacity to instigate and drive projects through to completion. Conducting complex investigations, including into multiparty fraud has been a real highlight of my career as they have allowed me to draw on the full breadth of my experience and skillset. Core to my career, is my innate customer engagement and relationship building skills that have allowed me to consistently deliver standout sales, retention and complaint resolution results far beyond target. As a team leader, I have developed strong capabilities in training, supervision, coaching and mentoring for performance. I greatly enjoy opportunities to share my knowledge and skillset with my teams, and cultivating top performers. Having worked with highly technical products and functions, I have acted as subject matter expert for systems and products, including the NBN network and digital communication products. Specialties: investigations, complaint resolution, IT&T, ICT, NBN, telecommunications, customer experience, complex sales, team leadership, people leadership, training, sales, deep-dive analysis, business process improvement
Listed skills include Investigation, Fraud Investigation, Project Management, Nbn, and 11 others.
Paul Williams's current company
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Paul Williams work experience
A career timeline built from the work history available for this profile.
Customer Onboarding
CurrentSenior Consultant
CurrentReturning Officer
Returning Officer
Current
Rostering Coordinator & Special Projects
Current
Complaint Resolution Coordinator
CurrentOver four years, I came to assume a broad range of functions and special projects in this role, including fraud investigation, complex complaint resolution, team leadership and acting as subject matter expert for numerous systems, products and technical areas, including the NBN. Internal stakeholder management was central to all of the component functions.
Inbound Complex Saves / Inbound Complex Sales
I was initially promoted to the Inbound Saves team and then further promoted to a higher level role in Inbound Complex Sales. My role was focused on complex customer retention and converting customer dissatisfaction into opportunity for sales. I consistently performed well above sales targets, often by 300%+, with standout results against all other KPIs.
Outbound Customer Experience
In this project-focused customer experience role, I was given broad scope to identify areas for improvement, and designing and implementing business process improvements, and resolving problems applying to classes of accounts.
Complaints Utterance
In this complaints resolution role, I was able to reach and sustain a very high rate of resolution and diversion from Telecommunications Ombudsman complaints.
Customer Service / Sales
I joined Telstra in a customer service and sales role and was promoted steadily to higher level roles on the basis of my continued strong performance.
Functions & Events Manager
After having built and operated a successful events management business in Melbourne with a business partner, I took up this highly varied, fast-paced role. As Functions and Events Manager, it was my responsibility for understanding clients’ visions and translating them into every aspect of their event. The role was strongly hands-on, with involvement.
Colleagues at Australian Electoral Commission
Other employees you can reach at aec.gov.au. View company contacts for 1880 employees →
David Mcmillan
Colleague at Australian Electoral Commission
Bright, Victoria, Australia, Australia
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AP
Alex P.
Colleague at Australian Electoral Commission
New South Wales, Australia, Australia
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CS
Connor Sullivan
Colleague at Australian Electoral Commission
Greater Brisbane Area, Australia
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LS
Leanne Simon
Colleague at Australian Electoral Commission
Melbourne, Victoria, Australia, Australia
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MC
Melissa Cornish
Colleague at Australian Electoral Commission
Guildford West, New South Wales, Australia, Australia
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CD
Criscell Del Rosario
Colleague at Australian Electoral Commission
Greater Adelaide Area, Australia
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AW
Ashley Walker
Colleague at Australian Electoral Commission
Greater Melbourne Area, Australia
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MW
Mel Weepers Mahri
Colleague at Australian Electoral Commission
Greater Melbourne Area, Australia
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JW
Jay Wilson
Colleague at Australian Electoral Commission
Sydney, New South Wales, Australia, Australia
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KA
Kirsty Arnold
Colleague at Australian Electoral Commission
Greater Adelaide Area, Australia
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Paul Williams education
Diploma Of Performing Arts
Cert Iv In Functions & Events Management
Nbn Training
Complex Complaints Resolution
Frequently asked questions about Paul Williams
Quick answers generated from the profile data available on this page.
What company does Paul Williams work for?
Paul Williams works for Australian Electoral Commission.
What is Paul Williams's role at Australian Electoral Commission?
Paul Williams is listed as Senior Consultant at Australian Electoral Commission.
What is Paul Williams's email address?
AeroLeads has found 1 work email signal at @boltonclarke.com.au for Paul Williams at Australian Electoral Commission.
Where is Paul Williams based?
Paul Williams is based in Victoria, Australia, Australia while working with Australian Electoral Commission.
What companies has Paul Williams worked for?
Paul Williams has worked for Australian Electoral Commission, Vocus Communications, Bolton Clarke, Telstra, and Country Comfort Hotel.
Who are Paul Williams's colleagues at Australian Electoral Commission?
Paul Williams's colleagues at Australian Electoral Commission include David Mcmillan, Alex P., Connor Sullivan, Leanne Simon, and Melissa Cornish.
How can I contact Paul Williams?
You can use AeroLeads to view verified contact signals for Paul Williams at Australian Electoral Commission, including work email, phone, and LinkedIn data when available.
What schools did Paul Williams attend?
Paul Williams holds Diploma Of Performing Arts from Australian College Of Entertainment.
What skills is Paul Williams known for?
Paul Williams is listed with skills including Investigation, Fraud Investigation, Project Management, Nbn, Complaints Resolution, Customer Experience, Team Leadership, and Training.
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