Paul Franklin, Cfe Email & Phone Number

Livonia, Michigan, United States

Fetch! Pet Care:★Onboard, train, and coach new Franchise Consultants.★ Oversee operations and support of Fetch! Pet Care 150+ franchise locations.★ Develop, train, and manage the new franchisee onboarding program.★ Develop, design, and lead training courses for managers and new franchisees.★ Designed onboarding process and onboarded 30+ new locations within the first nine months of the role.★ Developed the process and organizational flow to hire and manage teams of remote staff.

Oakville, Ontario, Canada

★ Develop, design, and lead training courses for managers and new franchisees.★ Improved the Bin There Dump That franchisee training and employee development program, adding to virtual learning operations, and interactive elements.★ Develop and deliver workshops at the yearly franchise conference.★ Revision of Onboarding/Exit procedures for Franchisees.★ Advise in the expansion of US Operations.★ Identify marketing and business development opportunities for franchise owners through marketing and competitor research.★ Oversee 18 franchise locations and 10mm in revenue.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT BIN THERE DUMP THATBin There Dump That is a specialist in the field of bin rental and dumpster rental. We are the fastest-growing bin rental company franchise in North America. We stand behind our clients with exceptional customer service and are never satisfied until the job is done well.

Plainfield, Il

★ Advises 16 franchise locations on strategies for operations, sales, marketing, staffing, procurement, accounts receivable, and P&L while maintaining compliance with brand standards. Travels between franchise locations to lead training.★ Improved the Spring Green University franchisee training and employee development program, adding virtual learning operations, interactive elements, and leading the production and integration of video content.★ Serves as a liaison between franchisees, corporate departments, and vendors.★ Managed the region to rank as the second-highest producing territory nationwide, with revenue growing by 27% within six months while achieving a reduction in operating costs by 4%.★ Identifies marketing and business development opportunities for franchise owners through marketing and competitor research.★ Helped an underperforming franchise location to redesign business flows to produce a forecasted $50K higher sales than the prior year.★ Assisted in the transition of the ownership of a $2M franchise location, introducing improvements produced a forecasted gain of 20% in revenue.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SPRING-GREEN ENTERPRISESSpring-Green Enterprises is the parent company to the Spring-Green Lawn Care and Pet Butler franchise brands as well as its company owned locations.

Greater Chicago Area

★ Introduced a formal “onboarding to opening” workflow for all franchises in the United States and Canada, which served as the basis for accelerating center openings from 86 franchises in 2018 to 178 franchises in 2019, with the onboarding cycle for new franchisees dropping from one year to three months.★ Created pre-opening procedures that enabled new franchise locations to open with 25% of annual enrollment goals met on the first day, generating immediate profit for each owner.★ Facilitated webinars and presentations to audiences of up to 100 franchisees on the principles of effective operations management. Occasionally presented to national conferences with as many as 1300 audience members.★ Exercised responsibility for the operations of more than 30 Kumon centers in Illinois, Indiana, and Wisconsin, providing guidance to franchise owners. Successfully opened 13 new locations annually throughout Indiana, Wisconsin, and Illinois while continuing to manage existing locations throughout the territory.★ Worked with owners to launch operations, including site scouting and selection, market research, and vendor relationships.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT KUMON NORTH AMERICAKumon North America, Inc. offers after-school reading and math programs to help students gain fundamental educational skills and improve overall academic performance.

Greater Chicago Area

I provide and am responsible for operations, instructional, and management consultations to new and existing Kumon Franchisees throughout Wisconsin and Northern Illinois. My methods maximize franchisee potential, build influential franchises, increase brand awareness, and individualization/enhancement of the Kumon Method.Additional Key Roles of this Position include:★ Organizational Development/OE★ Creating and providing Training for groups of up to 100 both in-person and online.★ Consult on a variety of projects including organization assessment, organization design, succession planning, and change leadership.★ Screen and train potential franchisees to ensure a long-term successful franchisee/franchisor relationship.Successes:★ As Interim-Manager, led staffing, operations, and budgets for a staff of 22.★ In one month, executed a regional advertising plan for 25% of the US market that exceeded goal by 4%.★ Oversaw more than 50 franchised Kumon locations throughout Wisconsin and Illinois, working with owners on operations, instructional, and management strategies.★ Led the screening and training of franchisees, and advised owners through the staffing, launch, and continued management of Kumon centers. Hosted monthly training sessions for up to 100 owners.

I have consulted and coached mid-sized ($50 million+) companies to grow and refine their managerial approach, as well as helped start-up companies recognize and attain their path to success.We take a personal approach in analysis, giving step-by-step instructions, and can provide owners with a thorough understanding in order to make their own decisions in the future.

The world's leading pet service association.• Business Strategy• Discover, Develop, and Build Strategic Partnerships• Develop Innovative Culture• Reputation Management• Online and Offline Marketing Development• Coach/consultant to organization members

All For Dogs, Inc. is a pet services company bringing together top notch animal service providers with the animals who need them the most. We offer: pet sitting, dog walking, training, waste removal, consultations, online store, and more! We stand for the best the industry has to offer and are constantly working to improve the pet industry.* I grew this business to over 30 staff members who visited over 700 homes per week.* Partnered with other pet businesses to fulfill any pet-related wishes our clients had.* Purposely started a service company with $0.00 and grew it to $120,00.00 profit within 1.75 years.* Interviewed by Crain’s Chicago Business for being “Top Entrepreneur Under 30."

• Implemented ERP software systems and consulted with businesses across the US in the contract furniture industry. Selected Projects• Designed a user-review process that improved company communications between technical staff and users.• Designed the enhancement steering process still in use today. • Member of leadership team responsible for setting strategy, developing service lines, business development and making key decisions related to the financial health and contribution of the business. • Learned multiple client software systems in order to create smooth implementations. • Reorganized hiring process for client and office staff with an outcome of a 50% profit increase.Design and write software manuals for ERP systems.• National travel to client locations and implement software.• Data merging from old to new systems• Design and teach classes on existing and current software systems• Design implementation methodology• Responsible for creating a positive cashflow for the multi-million dollar clients.

Masters, Industrial And Organizational Psychology With A Focus In Consumer Motivations

Activities and Societies: Consumer Purchasing, Consumer Motivation, Quantitative Analysis, Qualitative Analysis, Talent Management.

Independent Course Work, Quantitative Research Methodology, Psychology Of Change, And Other Edx Program Courses.

The Harvard and EdX courses are not yet in pursuit of my next degree, rather it is to keep abreast on hot topics and cutting edge.

Bachelor Of Arts (B.A.), English, Journalism