As a results-driven Programme Manager in the Data Office at Experian, I have played a key role in leading transformative initiatives, showcasing proficiency in strategic planning and execution.• Led a dedicated team in the execution of the 20M Programme, overseeing the migration of business-critical Data Ingestion from Legacy systems to the AWS cloud infrastructure. This pivotal initiative ensured enhanced scalability, efficiency, and data management capabilities. • As the accountable leader for a transformative program, I successfully managed a budget of up to £2.7 million, overseeing the fundamental change to the CAIS system within the largest Credit Bureau in the UK • Cross-Functional Team Coordination: Coordinated multidisciplinary teams spanning 12 different business units, fostering collaboration to implement multiple changes seamlessly across the expansive UK&I estate.• Demonstrated fiscal responsibility and strategic financial management by delivering the project under budget, exceeding expectations with a £500,000 cost-saving.• Surpassed expectations by completing the project two months ahead of schedule, showcasing efficient project management and the ability to drive accelerated timelines without compromising quality.• Spearheaded the implementation and configuration of Aperture Data Studio into the Data Office and ID&F. The strategic deployment of Aperture Data Studio contributed to a reduction in development time, enhanced monitoring, and proactive issue identification.• Contractual Commitment Adherence: Played a crucial role in achieving resolution times consistent with contractual commitments. This was accomplished through the introduction of efficient ways of working, aligning with the UK&I standards, and establishing best-in-class day-to-day operational management practices.

As the Principal Project Manager in the Professional Services department, I played a pivotal role in driving successful project outcomes. Here are some key achievements and responsibilities:• Team Leadership and Talent Development: Successfully led and mentored a cohesive team of 15 professionals, providing transformative guidance, coaching, and conducting performance reviews to foster a high-performance culture.• Demonstrated a strong commitment to agile methodologies by taking ownership of product backlogs, adeptly prioritising issues, and orchestrating bi-weekly sprints. This approach, rooted in Agile principles, ensured the incremental delivery of business benefits and heightened project efficiency.• Financial Management and Cost Efficiency: Proactively managed project budgets, contributing to the Profit and Loss (P&L) statement. Established a consistent track record of fiscal responsibility, consistently delivering projects below budget.• Demonstrated a tenacious approach to addressing challenges, consistently seeing problems through to successful completion, fostering a reputation for reliability and effective issue resolution.• Expertise in Identity and Fraud Products: Acquired in-depth knowledge of Identity and Fraud (ID&F) products and their strategic use within Experian, particularly in combatting fraud. Within the Score and Report project, emerged as the go-to expert for Application Fraud products, including Hunter, FraudNet, Crosscore, Authenticate Plus, IIQ, and Email-age.• In the B2BTransformation program, I was responsible for Significantly reducing incidents through the implementation and configuration of Dynatrace across the UK&I estate, coupled with effective event management processes.• To resolve incidents quicker, achieving resolution times that are consistent with our contractual commitments by providing efficient ways of working, adhering to pan UK&I standards and establishing best-in-class day-to-day operational management.

As a Senior Project Manager, I worked on a wide variety of projects, including Client delivery, Transformation, IT infrastructure improvements, and Risk-based vulnerability management across several business units • In the Delphi Select for New Business & Customer Management new Scorecard project, I led 3 development teams, creating an online API (DNB), offline batch processing (DCM) using GVAP and the Scorecard development using PowerCurve on Demand (PCO) including affordability data.• I was personally responsible for delivering all aspects of the products from the technical inception to the go-to-market plan for these Credit Information Services (CIS) products providing clients with more accurate risk scores.• I led the Background Checking Service Transformation project to drive operational efficiencies in the UK contact centre. In this project, I transformed the Candidate Verifier successfully managing the application Budget of £1M.• Quality assurance, quality audits and technical debt management, including Financial Conduct Authority (FCA) and Payment Card Industry Data Security Standard (PCI DSS), using SWOT analysis across all project initiatives.• Mitigated project risks using probability and impact matrix, in respect of financial and time-related risks. Also used to assess FCA and PCI DSS security risks.• In the Experian Riskdisk business unit, I held a senior leadership role encompassing a wide variety of duties with line management responsibilities for all IT operations, facilities, quality assurance testing and programme management. Riskdisk provides an integrated e-commerce website to Enterprise (SME) businesses.• Responsible for the introduction of an Agile methodology at Riskdisk creating a community of practice, successfully project managing four multidisciplinary development teams, using MoSCoW prioritisation, Team Foundation Server (TFS) and Scrum

Credit Solutions Delivery DirectorAs an experienced member of the senior management team, I have been influential in the Business Strategy and instrumental in setting up and managing a successful Credit Reference Agency (CRA). In this Credit Solution Delivery role, I have delivered a Programme of projects covering three different business areas, Credit, Consumer and Internal, effectively balancing resources and budget across these business units to maximise return on investment

Personally responsible for building the IT Professional Services team from concept to an annual revenue of over £1M. As the principal consultant and manager in this client-facing role, I successfully mentored and developed a highly successful team of senior consultants.

Responsible for all the Core Systems for the Credit Reference Agency. This challenging role was all-encompassing, from development to operational support of a rapidly changing IT environment covering several different infrastructures including Windows and Linux.

Team Leader of a specialist team responding, capturing and interpreting customer requirements across multiple disciplines from security to web design. Pivotal role in the creation of Europe's largest web server farm supporting, designing and implementing in excess of 50 projects

A customer facing role designing configuring and delivering complex hosting solutions, for a broad range of clients, I was personally responsible for the design and implementation for Freeserve, Boots Wellbeing, Boots Photo and Dixons Store Group multi-site platforms and was heavily involved in theRed Nose Day (Comic Relief) platform – the highest capacity transactional e-commerce site in the world (2001 and 2002)

Involved in the introduction of new WAN, providing access to over 65 locations, utilising all Bay Networks equipment and comprising over 350 new fileservers and workstations including SMS for remote distribution. Responsible for all technical elements of year 2000 project, creating and maintaining a dedicated Year 2000 testing environment