Paul Davis Email & Phone Number

Nottingham, England, United Kingdom

Nottingham, Nottinghamshire, United Kingdom

Senior Operations Specialist within the Case Management Team.Role includes attending audits with clients, investigative work to improve processes, increase revenue and reduce costs. Additional tasks include QA, providing support and advice to colleagues and ensuring all KPI and SLA’s are met. I also stand in for the team leader in their absence.

Nottingham, Nottinghamshire, United Kingdom

Worked across all teams within the insolvency exchange which covered the whole lifecycle of IVA’s, beginning to end. This included confirming balances with creditors, voting at meeting of creditors, informing creditors of IVA meeting outcomes and ensuring payments have been received upon successful completion of the IVA.•Responsible for managing workloads to reach strict deadlines for clients•Answering incoming calls and resolving queries from insolvency practitioners and… Show more Worked across all teams within the insolvency exchange which covered the whole lifecycle of IVA’s, beginning to end. This included confirming balances with creditors, voting at meeting of creditors, informing creditors of IVA meeting outcomes and ensuring payments have been received upon successful completion of the IVA.•Responsible for managing workloads to reach strict deadlines for clients•Answering incoming calls and resolving queries from insolvency practitioners and creditors.•Voting via proxy in meetings on behalf of clients to decide if arrangements are to vary or fail while proposing modifications to IVA's to ensure creditors receive the best return possible.•Managing busy Inbox.•Responsible for all files/documents being uploaded onto the system each day to 3rd party scanning depot Banctec.•Liaising with insolvency practitioners in relation to votes and 3rd party suppliers to query and errors uploading files.•Inputting chairman's reports from meetings into the in-house computer system TIX while working out arrangement fees and dividend.•Sometimes perform presentations in front of the department in monthly operation meetings.•Always helping with any ad-hoc tasks from team leader and helping other team members with workloads.•Responsible for training new starters and helping with development and queries while also conducting Q/A.•Chasing outstanding reports and inputting onto system within a strict deadline.•Working out that dividend payments and money received is in line with expectations. Show less

Supported sales team, Responsible for varied tasks each day;Recording and distributing all incoming and outgoing post.Answering all incoming calls and dealing with queries.Assisting the accounts manager in chasing payment and creating draft letters.Signing off various invoices.Recording all outgoing deliveries, tracking them and making sure warehouse has picking lists and all paperwork on time.Sorting out Quotes for customers using Microsoft Excel.Inputting sales… Show more Supported sales team, Responsible for varied tasks each day;Recording and distributing all incoming and outgoing post.Answering all incoming calls and dealing with queries.Assisting the accounts manager in chasing payment and creating draft letters.Signing off various invoices.Recording all outgoing deliveries, tracking them and making sure warehouse has picking lists and all paperwork on time.Sorting out Quotes for customers using Microsoft Excel.Inputting sales orders using SAP system.Keeping accountants up to date with all customer information.Keeping track of stationary stock and ordering appropriate items.Greeting visitors. Show less

While Attending Intec College, worked part time in the various retail outlets and photo units taking care of the cash floats, printers, stock and serving customers.

Nvq Level 2 Business Administration

modern apprenticeships in business administration, earned while starting work with Millcourt Shop fittings Ltd.

Education record

English literature & English language C Math's C Science C French C History B I.T D Graphic Design F Electronics F