Paul Dear Email & Phone Number

City Of London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Worked within the IT HR team providing support to the Recruitment FunctionResponsible for managing multiple change requests within the Avature platform, gathering requirements, making changes and running UAT.Provided insights to the Global recruitment team on new Avature functionality and how it can benefit them.

London, United Kingdom

Senior Business Analyst within Recruiting Technology Team focusing on Avature & Taleo functionality.Certified Avature Specialist.Responsibilities include:Gathering & documenting business requirements for Avature/Taleo integrationDesign of integration between Avature/TaleoBuilding and management of Avature CRM workflow and PortalsProviding BAU Support to.

London, United Kingdom

Business Analyst Lead within the Global HR Technology Team. Worked on multiple projects and initiatives across Recruiting (Taleo), Onboarding (Taleo), Compensation (PeopleSoft) & Payroll (ADP).Responsibilities included:Gathering & documenting Business RequirementsProviding technology solutions to HR requirementsDeveloping and executing project plansWriting.

London, United Kingdom

Responsible for the Talent Acquisition portfolio providing technology & process solutions. Business Requirements - Produce detailed Business Requirements Documents, including process maps for as-is & future state processes. Use requirements to determine solutions. Coordinate with Group Technology team to ensure solutions fit into the banks technology.

London, United Kingdom

Lead Analyst responsible for Talent Acquisition system changes. Review the change, liaising with the business requestor and producing detailed Business Requirement Documentation. As part of the Group Technology team all solutions had to meet Group Standards for data privacy. Production of Functional Requirements based on documented requirements - ensuring.

Responsible for the review of the regional & global HR Systems. Produced recommendations on potential system vendors to ensure a rollout of a Global HR System. Recommendations were presented to Senior HR Stakeholders (Globally & Regionally) and also Segment Presidents & Chief Financial Officer.Carried out Request for Proposal procedures with 3 potential.

Lead Business Analyst on the implementation of HR System designed to track all Temporary/Agency Staff on Citigroups records across EMEA. Tasks included gathering & mapping current business process and requirements. Training staff due to use the system. Lead Business Analyst on the implementation of an E-recruitment system across EMEA. Tasks included.

Project Manager of the E-recruitment system project mentioned below following the departure of the previous Project Manager. The previous BA tasks remain but with the added responsibility of managing the project. Completed monthly progress dashboards and attended Global Change Control Meetings. Responsible for the collection of EMEA system requirements and.

Process Mapping of all operational processes within Barclays Private Bank London. Re-Engineering opportunities suggested to the Private Bank Management Team for both client experience and risk issues.

Provided Analytical Assistance to the Production of the Offshore Operation Target Operating Model. Tasks include analysing staffing figures and liasing with various teams to understand their requirements and restrictions in order to build the Operating Model Programme Office liaison point for Barclays Private Clients Projects - tasks include collating and.

Worked on various Change Projects within Investment Management. These cover a wide range of areas including Stockbrokers, Barclays Life, Barclays Private Bank and also work with Service Management during the Legal & General integration period in 2001Mapped processes and produced re-engineering recommendations on service improvements within Barclays.

Responsible for the maintenance of the Barclays Life Standard Letters following "in-house" changes or "group-wide" changes.Arranged & co-ordinated meetings with the various business areas leaders to determine their requirements for new letter or amendments to existing letters.Amended and Set up new letters on Wordperfect. The "Plain English" point of.

Main Call Centre for Barclays Life customers, dealing with Life and Pension enquiries.Prepared the monthly senior managers report (call statistics including waiting times, calls missed etc) which went to the board

Dealt with the Senior aspects of administration throughout Life Customer Servicing Servicing jobs included complex enquiries such as dealing with trusts and assignments of life policy. Premium Collection jobs included reinstatement of policies and in depth direct debit collection problems.Dealing with office visits from local clients.Training junior admin.

Dealt with the Servicing, Premium Collection and Claims enquiriesServicing jobs included change of name enquiries and bank assignmentsPremium Collection jobs included basic direct debit enquiries (including setting up new direct debits).Claims jobs included surrendering policies and issuing cheques/payments to customers. Advising policyholders of policies.