Paul Deem Email & Phone Number

Leading a team of second line assurance experts we deliver insightful analysis and reporting on the overall control framework across a range of risk classes using an industry leading assurance framework. I also lead the corporate attestation process which supports the management representation process and financial results.

Brisbane, Australia

Delivering Member focused risk leadership throughout CUA as part of the Second Line risk team. Actively engaging with stakeholders from all divisions to find commercial solutions and ensure balanced risk decision making. Focused on coaching to build capability at all levels to effectively shift risk ownership and accountability to where decisions are made.

Brisbane, Australia

• Selected to manage, lead and deliver compliance remediation projects and implement business improvement initiatives that meet commercial, customer and legislative requirements through proactive management of multiple.
• Project planning, analysis, risk management and scoping.
• Agree and document the desired goals and solutions.
• Lead the work across multiple stakeholders.
• Influence and provide updates to Group Legal, Risk and Assurance Committees and other business executives to achieve strategic improvements in business performance and capability.
• Deliver and own the final program and conducting post implementation reviews.

Queensland, Australia

• Lead a team of Commercial Financial Planners to grow the number and quality of customer interactions to drive improved sales and customer outcomes while maintaining high compliance and governance standards.
• Coach Financial Planners to improve customer and revenue outcomes.
• Develop and grow business relationships and influencing Senior Executive stakeholders.
• Manage and improve Planner capability.
• Ensure Planners maintain their skills and knowledge and deliver quality advice and compliant files.

Queensland, Australia

• Lead a team of sales professionals to grow the Merchant Services and Corporate Card business throughout NSW and Qld.
• Lead and coach the sales team to improve customer and revenue outcomes.
• Develop and grow business relationships with Senior Executive stakeholders across ANZ Commercial Banking in NSW and Qld.
• Participate in the development of appropriate strategies to respond to competitor activity, industry adjustments and payment technology changes.

Queensland, Australia

• Manage the day to day operations and administration of the Qld Regional Commercial Banking leadership team and support the State Manager with the sales, leadership and risk agenda.
• Participate in the setting and driving of the sales culture for the Qld business.
• Transitioned the Qld team to a new Customer Relationship Management system.
• Developed systems, strategies and reporting to ensure the risk and compliance agenda was monitored and actively managed.

Brisbane, Australia

• Develop and lead the Enterprise Risk Management framework by defining roles and responsibilities, developing the risk register, establishing incident management systems, business and board reporting and Business.
• Developed and maintained the corporate risk management program.
• Managed the general insurance program including broker relations, broker tenders, claims management and renewals.
• Managed and led the company Workers Compensation and Health & Safety programs.
• Project managed the successful outsourcing of the company workers compensation program.