Paul Deler, Csm,Safe Sa Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

Greater Milwaukee Area

Lake Mary, Florida

Orlando, Florida Area

Responsible for building a cohesive environment, working with on-shore and off-shore teams; Help create an environment that fosters transparency between team members and thus resulting in a high functioning team. Ensured the team was using Agile best practices to support the development of three mobile applications Worked with off-shore vendors to ensure deliverables fell within the scope and budget of the project.Ensured morale remained high to maintain a sustainable cadence for effective progress.Managed all duties related to project time management, resource allocation for the team and cross-functional teams.

Orlando, Florida Area

Managed the development process using agile methodology. Responsible for driving project activities from initiation to go-live. Interfaced with client and key stakeholders to lay out development roadmap for a successful product launchServed as the liaison and the principal point of contact for change requests and strategic changes. Coordinated and colaborated with cross-functional teams to arrive at the best solution, approach for feature development.Created project and sprint schedules Championed the agile framework for development

Maitland, Fl

* Responsible for the overall planning and execution of all IT system integration projects; providing program and project governance for multiple interrelated projects* Provide day-to-day project management leadership for development of new and existing products, by working closely with Pharma clients, Healthcare Clinicians, IT, Sales, Marketing and Consulting teams. * Directly communicate project status to Key stakeholders Groups and Therigy’s Exec * Responsible for keeping projects on track and re-scoping projects where corrective actions are needed* Ensure best practices when planning, scheduling, executing, monitoring, and controlling projects within the program to achieve strategic goals and objectives.* Monitor and control Program Change Management

Orlando, Florida Area

Write functional specifications documents to interface, with cross functional systems. Translate and document complex business requirements to enable design, development, and implementation of IT solutions. Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Orlando, Florida Area

Responsibilities include: * Developing and estimating project schedules, effort hours, using best practices and past experiences.* Performs day-to-day management of all phases of projects including, obtaining project requirements, design, development, test, and deployment for each assigned projects.* Track, write and maintain project tasks using Liquid Planner (Web-base project management multiproject scheduling application) to ensure project deliverables and milestones are on schedule.* Manage internal resources by partnering with internal staff and planning tasks and responsibilities * Provide accounting staff with a report for billable services to ensure that clients are billed according to services provided.* Coordinates all project activities with business owners/stakeholders and other support, technical infrastructure, and application teams.* Manage relationships by coordinating work between client's sub-contractors, team members throughout various locations.* Manage the sign-off on Statement of Work to ensure scope of work included are attainable.* Assures that the expected service levels are met and that all Statement of Work deliverables meet client's expectations.* Oversees Change Control forms tasks on the overall project scope, change process, to meet project goals.* Create and maintain project implementation plans, design documents, status reports, and all other project management-related documentation. This includes updating all internal systems to ensure all documented information aligns with the current project status.

Orlando, Florida Area

* Served as a Subject Matter Expert (SME) that provided in-depth knowledge and professional guidance that included project scope, risk management for the implementation of their Medicare Part D program. * Created workflow diagrams to lead the development team on future processes. * Lead/conducted JAD sessions.* Performed Business Analysis/Systems Analysis functions as required.

Manage the complete business operations aplication life cycle from initial requirements gathering through completion. Performs detailed call flow optimization analysis of the current state environment, then compares to the target state by conducting gap analysis to help make recommendations to solutions for people, processes and technology.

Manage day-to-day operation by reviewing key metrics and ensuring department goals are being met; handled concerns, problems related to clients account. Responsible for monitoring and maximizing budgets, optimizing return on investments and developing methods for cost reduction.​ Identify and communicate client expectations as it relates to call center operations and established contractual service level metrics, work productivity and quality objectives.​

Orlando, Florida Area

* Pullerd data from 3rd party and internal systems and generated reports and presentations used to analyze pharmacy benefits performanceManaged email inquiries regarding benefits issues Oversees and ensures timely resolution of pharmacy issues, including eligibility, network concerns, and other related claims processing issues Worked as a liaison with the PBM’s account team to facilitate all retail and mail order operational issues including outreach and communications to members Participated in planning and execution of quarterly, vendor PBM site visits