Paul Denoncour Email & Phone Number

Gainesville, Ga, Us

Greenville, South Carolina Area

Greenville, South Carolina Area

• Managed a technical staff of Tier I/II/III support technicians for Windstream’s transport network• Actively engaged with the team to ensure rapid response to all network outages and impairments• Ensured all team members were trained and capable of supporting the various devices in the Windstream network consisting of Hatteras, PPN, Eastern Research, Alcatel 1630/31, Adtran MX2800, Overture, Tellabs, DACS 11, TDAX, Telco M13, Telco Edgelink, CAC Wide Bank, CAC M13, Aktino, Actelis products.• Conducted regular staff meetings and one-on-one sessions with both local and remote staffs.

Gainesville, Georgia

• Providing affordable vehicle for hire service to the greater Dawsonville and Cumming GA areas.• Established business cases, marketing strategies and budget for overall company operations• Hired and trained drivers and dispatchers• Negotiated contracts for fleet vehicles

Atlanta, Ga

• Contracted to AT&T as a Program Manager for their new site builds and expansion of the UMTS and LTE wireless network in Georgia.• Produced daily reports showing project status and communicated results to management, project managers, vendors and operations staff.• Reconciled and verified all invoices were approved and in-line with scope of work for troubleshooting and clearing alarms on new site builds and carrier additions prior to handing the site back to operations.• Interacted daily with Project Managers, Field Operations teams, various AT&T internal organizations and all assigned vendors to ensure all punch lists were cleared and site launches remained on target to meet cycle times.

Saudi Arabia

• Managed the deployment of Fiber to the Home (FTTH) in Saudi Arabia for our primary client (Saudi Telecom – STC). • Liaised with the Business Development team to define the requirements for establishing the Managed Services contract with a new client for implementing the sale and installation of Fiber to the Business (FTTB) for new customers on their network.• Defined the budget to implement sales and installation teams to support the FTTB venture.• established a new sales and installation organization for Fiber to the Business (FTTB) for servicing our second client.• Established the guidelines for implementing a work force management strategy with in our organization.• Directly managed all aspects related to field operations, including staffing, budget, work force management, and accountability.

• Spearheaded the green field deployment of the Managed Services team in Canada to support a new customer, Mobilicity.• Implemented the first fully IP based wireless network using entirely Ericsson equipment for the Radio Access Network (RAN), Core switching equipment and transport services. • Prepared and presented weekly operational reviews to the customer's senior leadership review board and to internal Ericsson management.• Hired/Fired and trained field operations staff.• Defined all local operating instructions and standards for conducting corrective and preventive maintenance on all Node-B sites and overall radio network performance nationwide in Canada. • Coordinated with Front and Back Office managers for all corrective and preventive maintenance activities. • Managed both switch and field operations in Georgia, including 2 iDEN MSO locations as well as field operations covering over 500 cell sites (a mix of both iDEN and CDMA) in the southeast Atlanta area.

Norcross, Ga

• Managed the iDEN network covering Georgia and Alabama and the CDMA network in Georgia. This included both switch and field operations• Oversaw vendor and employee management, asset control, and ensured scheduled maintenance was completed on time. • Completed the decommissioning of a neighboring affiliate network and the integration of their 109 cell sites into the Atlanta market. • Implemented and launched EVDO rev A into the network as well as expanding network capabilities.

• Managed a diverse team of 2 managers, 3 supervisors and 18 technicians across multiple states.• Ensured the day-to-day functions for the Southeast area's (GA/AL/TN/Carolinas) Mobile Switching Offices (MSO) were completed as scheduled.• Developed and led the team on their the daily work activities, • Conducted employee recognition, assigned goals and objectives, defined staffing and recruiting requirements, oversaw the development and training of all team members. • Forecasted local expense and capital budgets, project completion, vendor management and delivering a set of core responsibilities specific to the team's technical requirements.• Completed the installation, integration and expansion of multiple Nortel DMS switches, iDEN dispatch networks, Base Station Controllers (BSC) and ancillary equipment into the network.

Maintained the iDEN network and for resolved network outages. Ensured software/hardware upgrades in the iDEN system were delivered, installed and optimized within the scheduled time period. Cross-trained co-workers on the iDEN infrastructure. Performed as an interface between field engineers, vendors and local/inter-exchange carriers.

Facility Engineer - Served on the CTIA Argentina "Quick Start" Cellular Project by engineering/maintaining routing charts, cross-connect sheets and facility layouts for all cell sites being installed in Argentina.Technical Instructor – Instructed Army MOS 31F/31FV4. Responsible for training the active duty and reserve Army soldiers on the Mobile Subscriber Equipment (MSE). The training consisted of classroom, hands-on and field training.Switch Technician – Operated and maintained to the component level the 490L Autovon system located at Feldberg, Germany

Tested, integrated and repaired the computer systems as each system completed the manufacturing process

Operated and maintained to the component level the 490L Autovon system located at Langerkopf, Germany. Obtained rank of E4/Senior Airman prior to Honorable discharge.