Paul Giles Email & Phone Number

Dublin, County Dublin, Ireland

As a Principle Customer Success Manager, my role is to help our strategic customers adopt innovative A.I selling methods to drive revenue growth. I achieve this by defining tailored success strategy plans, managing seamless implementation processes and helping to deliver consistent value. I focus on building strong relationships with C-level stakeholders.

Dublin, County Dublin, Ireland

Within Customer Success, I was responsible for driving the implementation of digital selling strategies across LinkedIn’s Global Key Accounts. This involved collaborating extensively with key stakeholders and cross-functional partners across EMEA, North America, and APAC to ensure alignment and success. I worked closely with key executives, as well as.

Dublin, County Dublin, Ireland

I worked closely with our enterprise clients across the Nordics to help them embed digital selling strategies into their businesses and unlock the full potential of Sales Navigator. Through a blend of onsite workshops in Stockholm and Copenhagen and scalable virtual solutions, I supported organisations in integrating modern sales approaches that drive.

Dublin, Ireland

I focused on supporting our enterprise clients in the DACH region, turning the vision for Sales Navigator into tangible, impactful results. I achieved this by delivering a combination of onsite workshops in our LinkedIn Munich office along with scalable virtual solutions. By partnering closely with companies across Germany, Austria and Switzerland.

Dublin, Ireland

As a Sales Product Consultant (SPC), I served as a trusted advisor to our customers, working closely within LinkedIn Sales Solutions and collaborating with our cross-functional partners. My role involved defining customer requirements, managing project implementations, providing pre- and post-launch consulting, driving adoption through training, workshops.

Ashbourne, Meath

My role as Business Development Manager was to secure new business opportunities within the market place. Through tendering for large Enterprise and Semi State bodies, I secured some of Oasis Group's largest accounts. I developed sales campaigns and strategies to maximise new business opportunities across our European regions. I also led Oasis Group's.

Ashbourne, Meath

In my role as Senior Key Account Manager, I was responsible for the management of Oasis Group’s largest high profile accounts. I had specific responsibility for ensuring that targets and KPI's as set out in service level agreements were both met and exceeded on an on-going basis. I provided onsite training / presentations to all web clients to ensure full.

Ashbourne, Meath

I was responsible for the management of sales and relationships with our strategic accounts. I developed long term relationships and identified and closed new sales opportunities within existing accounts by cross-selling many of Oasis Group's digital and records management products and services.

Ballycoolin, Dublin

Due to the successful migration of the divisions to Manila and Sofia, I was chosen to lead the transition of the Business Planning team to Scotland. Some of my duties included the creation and maintenance of System IDs and providing support for WSC Reporting Team & Operations Support Manager.

Philippines

I was selected as Head Trainer to travel to The Philippines and Bulgaria for a total of 6 months in a knowledge transfer process of different roles and departments. Whilst in Manila, I under took the responsibility of all Team Leader and trainer duties and ensured all departments and team leader activities transitioned efficiently and in the specified time.

Ballycoolin, Dublin

To accept and act on Customer escalations and issues and to resolve in a timely manner ensuring that a high level of customer satisfaction was provided by attending management meetings and conference calls across different business lines. I ensured budget guidelines were being met and not exceeded by meeting the cost targets set by In country through.

Ballycoolin, Dublin

My main duties included placing phone orders from end users across our customer base in Ireland & UK. I developed sales plans to ensure team targets were met and exceeded. I achieved cost targets through customer negotiation by analyzing Customer Service Representative's individual spend.

Cardiff, United Kingdom

I worked for the SWALEC division within SSE. My day-to-day duties included working with our existing client base and new customers in regards to arranging new gas and electric startup connections. I was responsible for liaising with Transco Engineers to determine the level of work required for the installation before evaluating the quotation and delivering.

Computer Science(Software Development), National Certificate In Computing

Software Development(Computer Programming)

Leaving Certificate