Unified Comms Specialist
Currentwww.zioteq.co.ukHelping businesses manage their commsOptimising, Troubleshooting, Deployment, Identifying Solutions
Jan 2024 - Present
Who is Paul Dobkin? Overview
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Paul Dobkin is listed as Unified Comms Specialist at Zioteq, based in Bushey, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Paul Dobkin.
Paul Dobkin previously worked as Support Manager at Telcoswitch Ltd and Business Development Manager at Telcoswitch. Paul Dobkin holds Bachelor Of Arts (Ba), Economics from Manchester University.
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Profile bio
About Paul Dobkin
Hosted Telephony specialist focused on enhancing existing experience, installation of new business clients and acquisition of prospective customers.
Listed skills include B2B, Mobile Devices, Ppc, Mobile Communications, and 24 others.
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Paul Dobkin's current company
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6 roles
Paul Dobkin work experience
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Support Manager
- Leading Unified Communications specialists serving both Direct Customers and our network of 150+ Channel Partners.
- Overseeing and optimising the growing support team using Zendesk, inbound Call Software, Wallboards, Salesforce CRM and our own Hosted Telephony Platform.
- Recruitment, full training and ongoing development of new team members.
- New customer implementation and existing customer maintenance.
- VoiP cloud-based configuration and Unified Comms setup.
- Number Provisioning through appropriate carriers.
Mar 2020 - Jan 2024
Business Development Manager
- Working within Direct Sales team to meet monthly and annual targets- Identifying new opportunities that would benefit from hosted telephony solutions and Unified Comms- Pitching prospective customers- Provision/training of SIP handsets including Yealink, Grandstream, Gigaset, Polycom, Cisco - On site and remote Demo of TelcoSwitch proposition- Offering.
Feb 2021 - Sep 2021
Sales, Support And Project Manager
VoIP Specialists and B2B cloud-based telephony providersNew Customer acquisition and implementationPBX Configuration and Unified Comms setupNumber Provisioning via multiple carriers SIP Trunk and Endpoint installation and maintenanceBroadband and Ethernet provisioningKey Account ManagementEquipment procurement as well as manual and auto-provisionCustomer.
Nov 2015 - Mar 2020
E-Commerce Manager
Brightstar Buyback And Trade-In
- Established from a standing start the B2C channel of the one of the UK’s largest wholesalers of used mobile phones.
- Reconciled the key strategic challenge of maximising profit and sales volumes for the business alongside a larger wholesale strategy.
- New channels established included a new Direct to consumer website, eBay (achieving TRS status within 4 months) and Amazon.
- All channels targeted as a minimum to outperform existing sales channels.
- Delivering ongoing monthly Gross Profit of between £90k and £120k from a zero base within 9 months as well as establishing a new and independent UK sales channel.
- Development and designed a new direct to consumer brand including all functionality.
Aug 2011 - Jan 2015
E-Commerce Manager
Excalibur Distribution Ltd
- Complete authority and control over this dynamic and successful mobile communications e-commerce group of 12 euro-wide websites including FoneShop.com as well as a number of consumer and B2B focused sites.
- Extra attention to acquiring and maintaining a large and growing corporate customer base, involving high level relationships with customers and proactively driving sales upward.
- Overall role defined by ongoing annual and monthly targets to which the entire team were driven.
- Full control and design implementation of the entire sales process, CMS, and website navigation/checkout involved in the sale of approximately 2500 mobile phone accessories/handsets.
- Total maintenance of product inventory, pricing, imaging and text throughout the sites. Closely working with the Heads of Buying, Distribution and Marketing to ensure that warehouse stock, site traffic and new products.
- Full reporting to Directors on website traffic, SEO, sales conversion, GP and KPIs.
Sep 2004 - Aug 2011
2 education records
Paul Dobkin education
Bachelor Of Arts (Ba), Economics
Education record
Jfs
FAQ
Frequently asked questions about Paul Dobkin
Quick answers generated from the profile data available on this page.
What company does Paul Dobkin work for?
Paul Dobkin works for Zioteq.
What is Paul Dobkin's role at Zioteq?
Paul Dobkin is listed as Unified Comms Specialist at Zioteq.
Where is Paul Dobkin based?
Paul Dobkin is based in Bushey, England, United Kingdom while working with Zioteq.
What companies has Paul Dobkin worked for?
Paul Dobkin has worked for Zioteq, Telcoswitch Ltd, Telcoswitch, Teliqo, and Brightstar Buyback And Trade-In.
How can I contact Paul Dobkin?
You can use AeroLeads to view verified contact signals for Paul Dobkin at Zioteq, including work email, phone, and LinkedIn data when available.
What schools did Paul Dobkin attend?
Paul Dobkin holds Bachelor Of Arts (Ba), Economics from Manchester University.
What skills is Paul Dobkin known for?
Paul Dobkin is listed with skills including B2B, Mobile Devices, Ppc, Mobile Communications, Email Marketing, Management, Google Analytics, and Cms.
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