Paul Doop

Paul Doop Email and Phone Number

Experienced C-Level Executive. Creative’ and ‘Can Do’ mentality. A forte in managing change and transitions. @ PMD Accel Management BV
Paul Doop's Location
Haarlem, North Holland, Netherlands, Netherlands
Paul Doop's Contact Details

Paul Doop work email

Paul Doop personal email

n/a

Paul Doop phone numbers

About Paul Doop

Experienced C-Level Executive with over 25 years of management experience. Creative, Guts, a ‘Hands on’ and ‘Can Do’ mentality, ability to switch effortlessly between all levels, organization sensitive, connecting people and teams. A forte in managing change and coherence in programs with a high profile or in organizations with a high complexity both technical and administrative. Result driven and a track record in managing change. Stakeholders feel involved and employee participation feels taken seriously.

Paul Doop's Current Company Details
PMD Accel Management BV

Pmd Accel Management Bv

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Experienced C-Level Executive. Creative’ and ‘Can Do’ mentality. A forte in managing change and transitions.
Employees:
1
Paul Doop Work Experience Details
  • Pmd Accel Management Bv
    Managing Director
    Pmd Accel Management Bv Mar 2007 - Present
    Amsterdam Area, Netherlands
    Management Consultancy Group. Subject areas: Customer Experience, CRM, Turn Around management, Business Management, Customer Operations, Customer Care, Digitization and Business Process Redesign. Transition management from Strategy to Execution.
    View
  • Pmd Consulting Group
    Group Managing Director
    Pmd Consulting Group Jul 2017 - Present
    Amsterdam Area, Netherlands
    The PMD Consulting Group has a broad experience in the Private en Public sector. Our experience covers:- Design and implementation of a digital platform within a Care environment- Design and implementatie of a Customer Management Organization in the public sector for a large government organization-Business Process Redesign and Program management-CRM implementations within Care organizations- Implementation of a ECD's at Care organizations- Managing a Pan-European Customer Care organization- Design and implementation Customer experience chain- Post mergers-Transformation from an classic IT division to a Customer Centric organization
  • Anti Discriminatie Bureau Radar
    Member Of The Supervisory Board
    Anti Discriminatie Bureau Radar Sep 2021 - Present
    Rotterdam, South Holland, Netherlands
    RADAR works to promote equal treatment, to create a society that is free of social exclusion and that provides equal opportunities for all. RADAR seeks to prevent and mend cases and feelings of discrimination, participates in collaboration, and shares knowledge. Core values are expertise, commitment, reliability and impartiality. Together we make a difference.RADAR is the official agency for equal treatment and against discrimination in the approximate regions Rotterdam,Brabant and Zuid. RADAR assesses and monitors the enforcement of article 1 of the Dutch constitution. This section of the law guarantees the right to equal treatment and prohibits discrimination. RADAR is the authority on equal treatment in the aforementioned regions: contact point, watchdog, data base, source of information and lobbyist for equal treatment and against discrimination.
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  • Corps Style Concepts
    Managing Director
    Corps Style Concepts Sep 1995 - Present
    Haarlemmermeer
    Network of independent consultants, designers and arrangers serving the performing arts in The Netherlands, UK, Scandinavia, Belgium, Italy and Germany
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  • Several Companies & Organizations
    Advisory Workin Several Fields Of Expertise E.G. Care, Professional Services, Culture And Governance
    Several Companies & Organizations Nov 2022 - Present
    Netherlands
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  • De Haagse Hogeschool / The Hague University Of Applied Sciences
    Director Program Management
    De Haagse Hogeschool / The Hague University Of Applied Sciences Jul 2021 - Nov 2022
    Den Haag, South Holland, Netherlands
    View
  • Stichting Philadelphia Zorg
    Program Director Philadelphia Online-Sophi
    Stichting Philadelphia Zorg Sep 2017 - Aug 2021
    Amersfoort
    • Setting the vision for Online Client and Community Interaction• Directing all programs and projects leading the organization wide digital transition• Managing Director for Sophi, a digital platform for parents and family of clients• Reporting to the Chairman of the Board/CEO
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  • Stichting Philadelphia Zorg
    Program Director Crm
    Stichting Philadelphia Zorg Aug 2014 - Sep 2017
    Amersfoort
    • Definition, Setting business requirements, software selection and implementation of all customer process within the CRM-domain including selection and implementation of support systems• Reporting directly to CEO and CFO • End responsible for the full program including all underlying projects
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  • Stichting Philadelphia Zorg
    Sector Director Ict (I&A) Care And Marketing & Sales
    Stichting Philadelphia Zorg Jan 2016 - Apr 2017
    Amersfoort, Utrecht, Netherlands
    • Leading all ICT programs, projects and business support for the divisions Care and Marketing & Sales• Reporting to the CIO
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  • Stichting Philadelphia Zorg
    Director Of Programs Marketing & Sales
    Stichting Philadelphia Zorg Mar 2014 - Mar 2016
    Amersfoort
    • Leading all programs as part of the chain ‘From suspect to billed customer’• Reporting to the CEO and a cross functional line to the Director Marketing & Sales
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  • Stichting Philadelphia Zorg
    Manager Clientbureau A.I.
    Stichting Philadelphia Zorg Jan 2013 - Mar 2014
    Amersfoort
    • Set up of a new department operational responsible for the chain ‘From suspect to billed customer’o Including new process, procedures, and requirements for ICT Support• Responsible for the customer experience• Defining, selecting, and implementing an Electronic Client Dossier System (ECD)• Reporting to the Director Care and Quality and cross functional to the Director Marketing & Sales
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  • Carante Groep
    Director Cio Office
    Carante Groep Sep 2018 - Aug 2019
    Sliedrecht
    Defining and setting up the CIO Office. Project Portfolio, Architecture, Information management Program- and Project management, KPI reporting and Communication
  • Yarden Uitvaartorganisatie
    Management Consulting Central Employee Participation
    Yarden Uitvaartorganisatie Apr 2018 - Apr 2019
    Almere, Flevoland, Netherlands
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  • Reinaerde
    Project Business Consultant
    Reinaerde Jan 2018 - Jul 2018
    Utrecht Area, Netherlands
    • Leading the program IT requirements for Customer Experience processes
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  • Reinaerde
    Program Manager
    Reinaerde Jul 2017 - Dec 2017
    Utrecht Area, Netherlands
    • Due diligence of all Customer Experience processes
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  • Yarden Uitvaartorganisatie
    Director Of Programs ‘From Purchase To Pay’ And ‘Digitization Sales And Support’
    Yarden Uitvaartorganisatie May 2014 - Jan 2016
    Almere Stad Area, Netherlands
    Troubleshoot Implementation from Purchase to Pay
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  • Boer & Croon
    Program Director Customer Experience Kadaster
    Boer & Croon Sep 2010 - Dec 2012
    Amsterdam, North Holland, Netherlands
    Implementing Customer Experience within Kadaster over all business units
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  • Uwv
    Managing Director Division Klant & Service (Cmo)- Customer Experience
    Uwv Apr 2007 - Apr 2009
    Amsterdam
    • Translation of the Minister’s vision to a Customer Experience Strategy• Set up of a new division overseeing and leading all programs, projects and support for and to customers• Call Center, Customer Communication, Content Management, CRM, ICT, HRM, Program Office
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  • Essent
    Director Customer Operations
    Essent Sep 2003 - Apr 2007
    Groningen, Netherlands
    CRM Strategy, selection, implementationB-to-CBusiness ServicesManaging Call Centers/Back OfficesResponsible for Chain Service and repairImplementation Outsource strategy and managementAlignment of internet Operations (Essent & @Home)Substantial growth of EBITDA and Effectiveness
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  • Swisscom
    Head Of It Services
    Swisscom 2002 - 2003
    -responsible for IT department- responsible for Information management-several due diligence projects
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  • Liberty Global
    Vice President Customer Care & Billing-Priority Telecom (B2B)
    Liberty Global Mar 1999 - Jun 2002
    Amsterdam Area, Netherlands
    Responsible for Customer Operations, Billing & Collections for the BeNeLux. Implemented the blue print for Customer Operations and CRM.
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  • Generali Verzekeringsgroep Nv
    Manager Sales Support And Relationship Management
    Generali Verzekeringsgroep Nv Sep 1995 - Mar 1999
    Diemen
    Responsible for :-Managing the Front Office -Relationship management Life Insurance brokers-Quotations-Advice regarding pensions
    View

Paul Doop Skills

Operations Management Change Management Management Strategy Outsourcing Interim Management Process Management Management Consulting Coaching Leadership Program Management Music Start Ups Business Process Improvement Dutch Customer Service Crm Event Management Music Events Personal Development Turn Around Management Customer Experience Management Process Improvement Telecommunications Call Centers Ict Business Alignment Customer Experience Consulting Company Turn Around Interim Management Services Strategic Consulting Executive Coaching Presentations Itil Governance Business Intelligence Service Management Prince2 Information Management It Service Management Team Management Organizational Development Mergers And Acquisitions Management Development Information Analysis Business Strategy Business Process Public Sector It Management Sales

Frequently Asked Questions about Paul Doop

What company does Paul Doop work for?

Paul Doop works for Pmd Accel Management Bv

What is Paul Doop's role at the current company?

Paul Doop's current role is Experienced C-Level Executive. Creative’ and ‘Can Do’ mentality. A forte in managing change and transitions..

What is Paul Doop's email address?

Paul Doop's email address is pd****@****line.nl

What is Paul Doop's direct phone number?

Paul Doop's direct phone number is 06-524*****

What skills is Paul Doop known for?

Paul Doop has skills like Operations Management, Change Management, Management, Strategy, Outsourcing, Interim Management, Process Management, Management Consulting, Coaching, Leadership, Program Management, Music.

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