Partner with Product teams setting with a balanced team approach (Product Managers, Human Centered Designers, Engineers, Business partners across CVS Health).Fostering partnership with Human Centered designers and engineers in building products.Collaborating with teams in a Product Mindset with a Human Centered User Design approach to deliver products that provide value to the CVS Health Business.Focus on the delivery of solution that enables product teams to deliver Minimum Viable Products (MVP) and Post MVP.Deliver backlogs by creating user stories that map to features and capabilities agreed to by the Product team and Business Stakeholders.Mentors PMs/BPMs on Product Mindset.

Sr. Project Manager – Squad Lead: Crew Scheduling delivery teams:Daily Open Time Coverage /Reserve Assignment SystemQualified Legal and Available (QLA) checks for American Airlines (AA) PilotsCrew Coverage Application (CCA)In my current role I am the agile delivery squad lead for three software delivery teams managing vital, critical applications used by both domestic, International American Airlines Pilots. My teams are comprised of Full Time Employees, contractors based both onshore and offshore.Manage agile delivery of business objectives for three delivery teams within the Crew Scheduling OrganizationChair bi-weekly executive stakeholder updatesDeliver monthly project health reports to executive leadership – IT and Chief PilotDelivered critical business projects that aligned with Airline line of business objective changes due to the 2020 Global Pandemic affecting airline travelParticipated in yearly budget planning 2019 for 2020 – working with Crew Scheduling Line Managers to build resource, plans, capital forecast

Headhunted by American Airlines to work on the Integration between US Airways and American Airlines (AA)Infrastructure Program Manager during US Air and AA Merger: Enterprise-wide Program Management Escalation SPOC for all Infrastructure Services required supporting the American Airlines, Inc. Single Flight Operation Systems (FOS) Partition Program.Managed resolution of $1.2MM in Monthly billing for Network Devices post- mergerDevOps Manager supporting three Managing Directors with a dedicated team of infrastructure engineers: Operations Technology, Flight Operations Delivery Teams: Product Owner/Program Manager for Operations Technology (OT) and Enterprise DevOps Cross Collaboration Steering Committee.Product Owner/Program Manager for Atlassian Confluence Rollout to Operations Technology Delivery Teams.Operations Technology Stakeholder for Confluence Task ForceDelivered Tasktop Value Stream Mapping (VSM) Proof of Concept for Operations Technology (OT)Successfully delivered Crew Check in (CCI) Application Remediation and deployment to 1600 + CCI Crew Base and Gate Computers (affecting 5,000 Pilots).Successfully delivered IE Browser upgrades to IE11 stabilization and standardization across 2800 +Crew Base and Gate Computers.

Reported directly to the Business and IT PMO DirectorExecutive Steering committee management and delivery of client facing reporting reviewed at Divisional Vice President level, Account Management, Nurse case Directors, Internal PMO.Managed a team of two business analysts, seven nurse case managers, one web content developer responsible for the management of the American Airlines 2016 Healthcare Management for End-to-End Healthcare Business Process development for American Airlines, Inc.

Reported directly to the Manager of the Cargo application delivery teamManaged a team of 15 software developers, QA, release Engineers, partnered with AA Managed Service providers to execute AA Cargo Releases (bi-weekly) across the AA’s to Managed Data Centers; HP, Verizon external vendors.Develop Release Management Standards & ProceduresDevelop and maintain Release Management Reporting Functions to American Airlines Leadership teams.Develop Maintain Release Management Communication Plans across Application Teams, American Airlines Leadership teams.Develop Maintain Release Management Schedules and manage multiple Application Deployments.

Reported directly to the Vice President of the Security and Infrastructure Practice Managed a team of three Infrastructure Engineers, partnered with external consultants to execute Statements of Work, Project Budget management: resources, hardware, software, End of Life cost containment, budget variance management, reportingMultiple client engagements for O365 Migrations, Strategic AssessmentsAverage number of engagements: 12-22 in flight

Senior Project Manager/Delivery Manager: Enterprise Networking ServicesReported directly to the Senior Manager of the Enterprise Network Services Data Center Projects:Replace end of life Network Switches across American Airlines Data CentersDFW: Re-IP American Airlines Network where overlapping Network Addresses between the DFW Airport and the US Airways Tempe Data CenterResponsible for ordering over $1.2MM of CISCO Network DevicesDelivered Projects at Cherokee, Plano, Secure Computing Complex for Extranet, Data Center Switch ReplacementsExtranet re-design: replace end of life Switches, Firewalls, Vendor Managed Devices in American Airlines Data CentersManaged the startup of the DFW Airport Re-IP Project partnering with the AA Cargo Team Virtual Private Network Enhancements:Implementing a replacement for B2B, B2C, VPN Platforms at the Cherokee, Plano Data CentersDelivering 10G Network Capacity at Plano Data CenterDecommissioning EOL Switches at Secure Computing Complex, Implementing NEXUS Technology paired to CISCO 6509E SwitchesResponsible for multi-vendor CR/SOW input and execution on delivery

Reported directly to the Business and IT PMO DirectorPresented bi-weekly project health reporting to the President of Blue Cross Blue Shield and the Executive Leadership teamProject Managed: Enterprise Social Media ProjectProject managed Web Fundamentals Program Project managed AT&T mHealth client pilotBlue Cross Blue Shield: Portal and Secure Site Content Management (Tier 2) Project:

Reported directly to the Frito Lay North America (FNLA) PMO DirectorManaged a team of 10 statement of work offshore developers delivering a Proof-of-Concept mobile application solutionMobile application solution met the business objective of improving: “make, move, sell” lead time and operational cost reduction through scanning product and wirelessly transmitting shipping inventory direct from remote bin sites to FNLA customers: (Walmart, Target)

Reported directly to the Vice President of InfrastructureManaged a mixed matrix team consisting of: Onshore, Off-Shore IT resourcesSuccessfully delivered ad-hoc projects across the Caremark CVS Primary Adjudication PlatformProject managed the successful delivery of Caremark CVS Healthcare Client participant batch cycle runs affecting Pharmacy Benefits Management re-adjudicated Health Care Claims by plan participants

Reported to the Frito Lay North America (FNLA) PMO DirectorManaged a team of 30 software delivery consultants responsible for deployments to Frito Lay North America (FNLA) and Canada: 260 Facilities across USA and Canada (Manufacturing Plants and Distribution Centers). Program Manager: Wireless Access Point Installations at Distribution Centers and PlantsResolved over $452,000 in disputed charges between external vendors and FNLA sponsor's budgets.Program Manager: Enterprise Next Generation B2B Gateway replacement budget: $5.3 Million in Capital and Expense: Project Manager for Global Enterprise Solutions Project (GSE) Release 0:Developed a Joint Venture Acquisition Model participatory effort: Enterprise Architects, SABRA – Frito Lay North America Acquisition

Reported to DMB Group PresidentProject budget: $600, 000.00 Managed two teams of four QA Analysists delivering CMMI analyses of: TravelocityMySabreProject ScopeDevelop Project Quality Assurance Frameworks for Sabre Inc. Senior Vice PresidentLead Client Facing Status reporting across: Cost and Schedule ContainmentDrive Project Activities across Application Verticals, My Sabre Inc., TravelocityProvide Sabre Inc. Senior Vice President with a Strategic Implementation Plan/Roadmap for Quality Assurance Framework across Mission Critical Applications Provide Client with weekly Project Performance Reporting: Cost & ScheduleQuantify Variance Explanation for Cost & Schedule Deviation

Reported to Cap Gemini Project Management Practice DirectorCap Gemini Energy Enterprise Program Manager: $1,600,000.00 budget across Multiple Cap Gemini Service Lines at TXU EnergyChaired statement of work delivery and financial analysis reviews with Cap Gemini IT Management, Client Services DirectorChaired quarterly budget reviews for both Cap Gemini and TXU senior management

Reported directly to the Senior Vice President/CIOManaged Enterprise wide monthly scheduled distributed and mainframe releases.Chaired weekly development and Infrastructure prioritization meetings with IT department heads and senior stakeholders.Chaired Project Review meetings communicate status of Releases to IT Account Manager (IT PMO Liaison to Business Units).Delivered Release Metrics for utilization in Benchmarking, demand forecasting to Executive Leadership and IT stakeholdersEvaluate resource utilization forecasts for IT product delivery roadmaps Manage Change Control Process for all In flight projects