Paul Duggan Email & Phone Number

London Area, United Kingdom

JT is a government-owned, tier-1 Mobile Network Operator, Headquartered in the British Channel Islands, with offices in London and Melbourne.JT's International business unit includes:- IoT connectivity through MNO (Mobile Network Operator) partners worldwide- Sponsored Roaming - enabling connectivity partners to become MVNOs and to expand their footprint.

London, England, United Kingdom

• Commercial Oversight of the following business lines:
• A2P/P2P Wholesale SMS and Enterprise Messaging.
• MNP & HLR Lookups - Carrier monitisation of numbering intelligence
• Sponsored Roaming, Wholesale IoT Connectivity
• Wholesale International Voice Termination

London, United Kingdom

• Commercial oversight of department seeing revenue growth to ~$100m in 2019.
• Management of worldwide Sales Teams in London, Boston and Melbourne, Operations, Finance, Commercial & Pricing.
• Commercial oversight of JT’s MNO voice business.
• B2B and channel partner and development in the IoT connectivity and sponsored roaming space using JT’s cloud-based, Iaas/PaaS software solution and 750+ MNO roaming agreements.
• B2B and partnership development enabling the biggest brands in the travel industry to promote a communications solution for Travellers.
• P&L, unit economics, profitability metrics and product lifecycle management.

London, United Kingdom

• Headed up Global Account Management, Business Development, marketing and product teams worldwide, with direct responsibility for all commercial activities and strategic affiliate and partnership development.
• Grew and led the Business Development team that increased Ekit’s revenue from $3m to $18m, prior to its acquisition by JT Global.
• Responsible for channel partner development for JT’s International SIM connectivity solution and satelite business.
• Identified, signed and developed JT's first strategic IoT connectivity partnerhip with Stream Communications, now wholly owned by ARM Holdings. This business line is now a key strategic pillar in JT's growth plans.
• Responsible for all new onboarding partner implementations with technical teams, including payment systems, API support, website integration and mobile app.
• Oversight of all digital marketing and ROI analysis, including SEO and PPC, for www.telestial.com and www.gosim.com and over 300 co-branded partner and affiliate websites.

London

• Oversight of R&D and go-to-market strategy on a project to deliver PAYG Wi-Fi access to the fleets of three of the largest youth, coach tour operators in Europe.
• Consultation process for requirements gathering with vehicle operator to develop product specifications, proposed time lines for trial and KPIs to measure performance.
• Initially partnering with a third party (Icomera), Ekit went on to design and develop its own branded hardware solution with manufacturers in China.
• Oversight of Software development in-house to support airtime sales pre-departure and on the road.
• Specification and development of API suite to integrate with connectivity platform.
• Connectivity provided through 3G, non-steered SIMs, using roaming agreements to provide multi-network resilience in each destination country

• Ekit, a VC-backed start-up, specialised in providing an end-to-end e-commerce solution to promote their International SIM for Travellers.
• The ‘Ekit Co-branding engine’ allowed the biggest brands in the travel and maritime industries to promote, sell and fulfil an own-brand international SIM to their customers.
• Partnerships included global brands like STA Travel, Flight Centre, Qantas, British Airways and over 300 other leading travel industry brands worldwide.
• Head of Business Development team, with personnel in London, Frankfurt, Boston, San Diego and Melbourne responsible for securing new retail and online channel partnerships.
• As an investor, shareholder and member of management team, close involvement in the sale of the business to JT Global.
• Designed and implemented the European 'Coach Wi-Fi' program, using JT's EU roaming agreements to provide onboard Wi-Fi to three of the largest 18-30 coach tour operators in Europe. This business line ultimately grew to.

London, United Kingdom

• Joined year 4 of Ekit, a VC-backed start up, to head up the newly created London Office.
• Management of European Account Management team, with personnel in London, Norway and Frankfurt.
• Instrumental in transforming Ekit from a calling card company to a full service mobile provider.
• Responsible for developing new strategic partnerships throughout EMEA.

London, United Kingdom

• Responsible for identifying and targeting new business opportunities within the financial services industry.
• Identification of buying influences and development of contacts within target organisations.
• Negotiation with Lloyds Brokers towards the creation of integrated insurance/assistance products.

London, United Kingdom

• Management of key, high net worth accounts.
• Presentation at C-level on International SOS Travel Assistance Services to both existing and new clients in the Finance Industry.

London, United Kingdom

• Responsible for overseeing all aspects of emergency medical and security evacuations and repatriations across Europe, the Middle East and Africa.
• Providing support in terms of case handling and policy interpretation for up to 20 co-ordinators, working shifts in a 24-hour Alarm Centre.
• On-call out-of-hours to assist with difficult or controversial cases and to co-ordinate and prioritise both medical and logistical demands.

London, United Kingdom

• Responsible for the co-ordination of medical and security evacuations and repatriations, using the global resources of the company and third-party resources where necessary.
• This role demanded extremely tight deadlines and highly focused organisation skills.
• Liaison with doctors, air and ground ambulance providers, Government Embassies and the military.

London, United Kingdom

• Claims Assessment and policy contract interpretation for a variety of travel insurance policies.