Paulene Crook Email & Phone Number

Wellington Region, New Zealand

New Zealand

Lower Hutt

Working to develop next generation learner environments and engaging learning experiences.

Providing the voice of the learner in the development process. Translating a vision for educational transformation through top class systems.

Implemented the Moodle platform and lead a small team focussed on developing eLearning capability as well as integration of digital technologies into the classroom - assisting skilled academic staff to love their technology by making their lives easier.

Acting position for a year managing an awesome and knowledgeable team of student advisers who helped students into study and with support for life's logistical challenges. It was a period of change for the team with the addition of a range of services and a more holistic focus to support.

Working in project environment on key business projectsReporting to Deputy CEOLiaise with and between IT Services and Academic CentresIdentify and connect various technology issues to ensure efficient use of technology resourcesApply technical expertise to develop an understanding of solutionsRepresent WelTec interests with external technology organisationsIdentify technology training needs and work with HR/Professional Development to put the appropriate training in place

• Conceptualised and developed a proposal for capability development that won contestable external funding for implementation• Improved business processes through stakeholder consultation, process mapping and removing inefficient activities• Drove the introduction of new technology through best practice examples, research and strong internal customer relationships• Project managed a cross-institutional project involving three institutes to develop a shared approach to eLearning• Managed staff change through an external review of the Centre

• Involved in implementation of 2-tier Learning Management System to provide eLearning functionality to Wellington Institute of Technology• Built and maintained relationships with vendors and other Tertiary Education Organisations.• Participated in strategic discussions and projects relating to flexible learning within WelTec and the wider education community• Project managed development of programmes.• Recommended and wrote policies and standards for LMS and online development.• Provided information and support to the Construction School leading to the acceptance of WelTec as preferred provider to the Building Industry Authority.

Managed accounts payable and receivable finance processesCredit Control, including achieving a target of less than 5% of all outstanding debts being overdue for payment

Managed a team of data workers to create and maintain top quality banking transactions and customer information in a new unified environment.