•Manage, implement projects including the Global deployment of OneTrust and facilitated the renewal with annual savings of $150,000. Managed IT, legal and vendor resources to deliver streamlined and compliant operations.•Project Manager for communication workstream of separation activities for Baxter’s critical divestitures.•Support global privacy team with regulatory requirements regarding digital operations.•Manage a team of five in our run organization to manage Level 2/3 support tickets with greater than 95% of corporate SLA. Coordinate with the platform team for system changes.•Coordinate analysis and delivery of customer solution requests for different SharePoint and Microsoft 365 products.•Manage the launch of 90+ websites to keep the company in compliance with regulatory and internal requirements. Support marketing digital initiatives in the web ecosystem.•Lead support team for Web Operations (Websites) and WebTech (O365 platform and other global tools).•Support the integration of Hillrom’s critical applications after Baxter’s acquisition. Managed the support tickets for the Microsoft365 migration. Manage the cross-company information access requests through the Hillrom migration into Workday and Active Directory.

•Worked with the SharePoint team to develop and deliver the first internally developed custom SharePoint solution to automate demand intake for off-shore contractor resources. •Developed SOPs for Arctools integration to purge and archive ERP data.•Developed, delivered and updated the many ERP SharePoint sites from an on-premise solution to Microsoft365 SharePoint Online tenant.•System owner for BI Publisher tool for custom near-time ERP reports.•Updated SOPs and other validated documentation to keep ERP operations in compliance.

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•Worked with off-shore colleagues to deliver results independently to reduce the workload on the on-shore resources to generate cost savings.•Managed multiple critical time-sensitive projects simultaneously.•Led a team of three to test interfaces for complex clients.•Review testing results for colleagues on complex flows and interfaces checking for defects and requirement gaps.•Create test plans for different event flows and interfaces (HR, payroll, death, status change, retirement).•Mentored new hires on organization, system understanding, and processing techniques.•Leveraged client experience as HR and Payroll interface QA SME.

•Expanded program of reusing shipping containers to reduce costs estimated in the tens of thousands of dollars annually.•Led and managed a team of six union employees.•Controlled product as it moved through manufacturing to keep promised customer deliveries on schedule.•Developed schedules for inventory as it moved through manufacturing.•Worked with customers to get deliveries on a regular schedule.•Wrote several SOPs for IT and the company to maintain their ISO 9001 certification. •Set-up group policies for desktops in different areas of the organization.•Ran new wires for computers and other technologies (Cat 5e and Fiber).•Purchased capital equipment (phone system, servers, forklifts).•Purchased MRO products for maintenance department and for use in production.•Sourced new vendors for steel negotiating better pricing and terms for critical business projects.•Streamlined purchase orders from a manual system to using the automated process built into the companies ERP system. This reduced Purchase Order entry time and freed up resources to work with vendors to drive down costs.