Paul Leonard Email & Phone Number

Frisco, Texas

- Creating and maintaining metrics dashboard and reports based on business requirements using SQL, Power BI, and SSMS for various city departments used for a wide variety of uses including economic recovery, public health monitoring, technical status, transportation patterns, facility resources, restaurant health scores, business continuity, permit status, etc.- Communicating with metrics clients about data refreshes, new features, and tool training- Developing a data warehouse to store queries connecting core data sources to powerful metric tools for easy, secure consumption- Providing technical support to various applications that assist in managing this growing city

Dallas/Fort Worth Area

- Developed an internal web application to assist cross functional teams in reviewing loans using software development best practices with ASP, JavaScript, IIS, SQL Server, and Power BI in an SDLC environment- Improved speed, accuracy, and efficiency of loan review processes by migrating the team from using Excel spreadsheets and other review methods into a singular workflow process within the application- Created focused credit review analytics via the web application and Microsoft Power BI- Provided training and support of the application to cross functional teams

Irving, Tx

- Built relationships with outside clients through needs discovery and providing efficient, action oriented solutions and services- Managed client redesign and integration projects for web fundraising with internal and external team members from conception to implementation- Monitored remote web servers and technology resources for all clients through Amazon Web Services and other remote tools- Created business reporting for data analysis of statistics to improve processes, forecast finances, research trends, and provide efficient fundraising campaigns using SQL Server, Excel, and Google Analytics- Improved quality assurance testing techniques to refine solutions

Dallas, Tx

- Created and re-designed loan exception reports for the Servicing department used for quality and data mining assurance using Excel, SharePoint, and Tableau- Refined and improved an existing documentation system, resulting in department and program continuity and process efficiency- Trained and supported analysts on how to use business intelligence in analytic reporting

Frisco, Tx

- Provided information technology solutions for small businesses- Created SharePoint portals using SharePoint Designer and back-end administration for business analytics, document retention, and process workflows to name a few critical functions- Built and maintained external facing web sites and web applications using PHP, HTML, CSS, JavaScript, Microsoft SQL Server, MySQL, Microsoft IIS, Adobe Photoshop, Adobe Media Server, Drupal, Joomla, DotNetNuke and WordPress- Migrated and implemented Microsoft Office 365 and Google Apps environments- Used project management standards on all projects to ensure highest customer satisfaction- Negotiated and managed relationships with technology service vendors

Plano, Texas

- Led technology department that supported a 150 employee international nonprofit organization- Established project teams, goals, and timelines for many interdepartmental projects that included everyone from operation representatives to technical developers- Advanced technology and efficiency throughout the organization by streamlining processes that promoted time, money and energy savings to reduce overhead and save over $1 million annually- Oversaw migration of organization’s CRM application- Fostered use of data warehousing and analytics to provide data driven and effective fundraising campaigns

Plano, Texas

- Developed full internal application platform using ASP, ASP.NET, HTML, XML, CSS, VBscript, JavaScript, and Microsoft SQL Server that was used for the company website and intranet- Built company website including content management system for thousands of articles, ecommerce solution for thousands of products, and on-demand streaming of over 3,000 broadcasts- Designed and developed company intranet to automate mission critical processes and create process knowledge base - Architected and developed customer service call-logging application to track satisfaction levels and call follow-up- Redesigned content library of all organizational content for legacy planning, research and customer reference

Irving, Texas

- Designed applications using ASP and Oracle for process automation including commercial real estate portfolio management, human resource catalog, and equipment auctioning- Created an intranet to manage portfolios and interface with a company commercial real estate portfolio database using ASP, VBScript, JavaScript, HTML and SQL Server

Irving, Texas

- Created intranet to manage portfolios and interface with a server application called Pipeline using ASP, VBScript, JavaScript, HTML and Microsoft SQL Server

Bloomington, Minnesota

- Provided data warehousing support for various clients- Created transactional analytic reports using Brio, SQL Server and Business Objects- Consulted to ReliaStar Insurance, MSI Insurance and Target Corporation

Plymouth, Minnesota

- Provided process analysis and technical support for the employee benefits division

Plymouth, Minnesota

- Provided technical support to customer service and business analysis to the Hallmark Gold Crown Club account

Bachelor Of Arts (B.A.), Organizational Leadership

Activities and Societies: Men's Basketball TeamGraduated Magna Cum Laude Minor in Bible

Education record