Note; the first six months of position as a consultant to through HireNetworks. Full-time employee of Mediant as of April 1st, 2020.Responsible for running the billing processes that are used to create invoices for Mediant's customers. Checking and uploading data for mailings. Documenting and improving billing processes. Quality checking reports.

Consulting work to UNC-Chapel Hill Budget DepartmentDesigned and built database in Access.Performed ETL from multi-tabbed Excel workbook to Access through programming in VBA.Maintained database.Provided data and analysis on request.Completed documentation

Worked three types of projects.1. Data Entry2. Customer Service to Educational Institutions.3. Cold Calls to find people to survey/interview.

1st assignment: Consulting work to Advance Auto Parts• Combined seven data sources and built database in Access w/VBA programming• Created documentation for the next user.2nd assignment: Supporting the VIP program for Cisco• Using Salesforce to keep track of multiple partners/clients• Researching problems and answering questions• Contact lead for VIP program to largest VIP client for Cisco• Trained new members of team• Excel work including macros and pivot tables• Utilized multiple sources of data to solve problems

Creating and updating reports to help improve business and to help clients understand their current financial situation. Skills used include: Microsoft Office: (Excel, Access w/VBA, Word and Visio). reports, creativity, client interaction, and programming.

Graded tests for New Jersey ASK. Skills used include: analysis, attention to detail, persistence.

Responsible for stocking supplies in select departments. Promoted to manager of Food Department. Skills used include: attention to details, management of other workers.

Responsible for collection, sorting and delivering of mail on college campus, both USPS and intercampus.Filled and delivered supply orders to various departments. Stocked and maintained copy room supplies. Responsible for sending and receiving faxes for both college staff and students. Performed various customer-related service requests at service desk.

Responsible for updating enrollments and forecasting trends in Excel. Analyzed spreadsheets to track changes and study trends to report to Responsible for updating enrollments and forecasting trends in superiors. Used Microsoft Access to create reports.

Created an Access database for a multi-national corporation. Demonstrated the simulation of a DSL implementation. Updated related documents to make it easy for the person who took over the DSL project. Kept detailed records for simulated telecom company to help determine if a local phone company qualified to enter the long-distance market.