Paulette James Email & Phone Number

Atlanta Metropolitan Area

United States

Accountabiilty for management, design and implementation of Human Resources programs necessary to support current and future business needs and ensures the alignment of HR programs to meet business objectives and support organizational talent strategies.

Greater Atlanta Area

Develops and implements all sourcing, recruitment and onboarding initiatives for Lendmark Financial Services. Responsibility for talent development programs and creating a steady pipeline of quality talent to support the growth of the organization.Manages candidate generation strategies and employment branding through innovative marketing, social media, community, and university involvement.Performs full life cycle recruiting for critical/key positions and back up members of the… Show more Develops and implements all sourcing, recruitment and onboarding initiatives for Lendmark Financial Services. Responsibility for talent development programs and creating a steady pipeline of quality talent to support the growth of the organization.Manages candidate generation strategies and employment branding through innovative marketing, social media, community, and university involvement.Performs full life cycle recruiting for critical/key positions and back up members of the recruiting team when demand exceeds capacity. Proactively develop and maintain candidate pools for current and future positions.Manages strategic relationships with business leaders and HR ensuring alignment between business objectives and talent strategies. Coach hiring managers on recruiting best practices including interviewing, selection, and offer negotiation.Responsible for specialty recruiting and sourcing programs (i.e. military, campus, etc) and ownership of the “Employer of Choice” branding initiativeCoordinates the recruitment dashboard for the enterpriseManages appropriate vendor relationshipsResponsible for new employee Onboarding and any new hire follow up programsOversees design elements, functionality and reporting of recruitment technologies, including social media and career sitesProvides training and counsel related to recruitment and talent development process and programs to management and staff. Show less

Greater Atlanta Area

Delivered enterprise support for officers (SVP/VPs) and workforce of remote employeesManaged team of (3) professionals (HR Manager and Senior HR Managers) Partnered with leaders to conduct competency based (STAR) behavioral panel interviews Advised hiring managers during interview debriefs regarding hire decisions and salary offersRecommended backfill/replacement options (agency labor, position upgrade/reclassification, etc.)Analyzed BU requisition status reports (open… Show more Delivered enterprise support for officers (SVP/VPs) and workforce of remote employeesManaged team of (3) professionals (HR Manager and Senior HR Managers) Partnered with leaders to conduct competency based (STAR) behavioral panel interviews Advised hiring managers during interview debriefs regarding hire decisions and salary offersRecommended backfill/replacement options (agency labor, position upgrade/reclassification, etc.)Analyzed BU requisition status reports (open, closed, pending offer, incremental reclassification)Consulted with Labor Relations on matters related to IBEW union workforce in IllinoisAccountable for annual performance actions (goals, mid year, year end and calibration)Conducted investigations (including Ethics & Compliance Hotline) and advised on resolutionAssigned direct reports to conduct investigations, special projects and other critical actionsPartnered with HR Service Center COEs (Recruitment/Payroll/Benefits/Comp/Disability) Collaborated with Corporate Security regarding workplace safety concerns/involuntary terminationsAligned with Organizational Effectiveness for development and training delivery of clientsRecommended pay actions (new hire salary analysis, promotions, merit and/or retention) Show less

Greater Atlanta Area

Managed 24 X 7 client engagement model with Operations Services officers (SVPs, VP, Directors) Engaged with all levels within client group (leaders, union and non-union employees)Supervised remote direct report (HR Manager) for successful client enterprise deliverablesDelivered exemplary customer service by applying enterprise competencies Partnered with hiring managers to create Division Engineer interview strategyAccountable for onsite/remote support of organization… Show more Managed 24 X 7 client engagement model with Operations Services officers (SVPs, VP, Directors) Engaged with all levels within client group (leaders, union and non-union employees)Supervised remote direct report (HR Manager) for successful client enterprise deliverablesDelivered exemplary customer service by applying enterprise competencies Partnered with hiring managers to create Division Engineer interview strategyAccountable for onsite/remote support of organization rollup (1000 multi-state employees)Successfully delivered annual performance cycle (Mid Year, Year End and Calibration) Partnered with HR Service Center to manage expectations for deliverablesMerger & Acquisition HR Project Team lead for 2011 acquisition for selection/mappingStrategically collaborated with HR peers to execute reduction in force notification processParticipated in leadership staff meetings providing updates on HR initiatives, org pulse, etc. Delivered training (corrective action, FLSA, FMLA, performance) and change managementConducted compliance hotline investigations with summary recommendations for resolution Show less

Greater Atlanta Area

Supported multi-state (Health, Culinary and Art & Design) leadership teams and staff Provided guidance for employee relations, employment law, performance management Participated in leadership team weekly staff meetings Facilitated training regarding progressive discipline and employee engagement Partnered with Corporate Legal to analyze risks and mitigation(involuntary actions)Managed process flow for assigned client groups to ensure execution of HR projects

Greater Atlanta Area

Provided Americas support (Canada & US) to 2500 Sales & Professional Services employeesEngaged in direct client engagement with virtual leadership (Industry Vice Presidents) and staffBusiness unit subject matter contact for corporate policies, procedures and guidelinesAdministered salary recommendation process, equity analysis to ensure organizational pay equityFacilitated Talent Review and Readiness Assessment with leaders for succession planningConsulted with business… Show more Provided Americas support (Canada & US) to 2500 Sales & Professional Services employeesEngaged in direct client engagement with virtual leadership (Industry Vice Presidents) and staffBusiness unit subject matter contact for corporate policies, procedures and guidelinesAdministered salary recommendation process, equity analysis to ensure organizational pay equityFacilitated Talent Review and Readiness Assessment with leaders for succession planningConsulted with business leaders on conflict resolution and employee relations issuesPresented HR initiative updates during monthly/quarterly leadership staff meetingsBusiness lead on broad communication of HR initiatives (open enrollment, self service, etc.) Consulted on performance management and assessed risk factors for termination decisions Show less

Greater Atlanta Area

My responsibilities included Employee Relations for Global Dialysis Services Provider locations in SE U.S. Region for 3000 multi-state on-site hospital and clinical salaried/exempt staff Engaged with field management for developmentf coaching and corrective action plans. Conducted investigations and assessed risk factors for workplace issuesPartnered with Legal and external counsel for response (position statements) to EEOC chargesFacilitated employment law training for leadership… Show more My responsibilities included Employee Relations for Global Dialysis Services Provider locations in SE U.S. Region for 3000 multi-state on-site hospital and clinical salaried/exempt staff Engaged with field management for developmentf coaching and corrective action plans. Conducted investigations and assessed risk factors for workplace issuesPartnered with Legal and external counsel for response (position statements) to EEOC chargesFacilitated employment law training for leadership team (FLSA, Harassment, ADA) Show less

Greater Atlanta Area

Provided HR business partner support to leadership team for Cargo Division, SkyMiles Partnership Marketing, Reservation Sales, Field Support & Learning, Customer Care and Reservation Operations business units. Executed deliverables for Learning, Customer Care and Reservations Operations Focused on partnership with Staffing, Compensation, Benefits, ER, Org DesignConducted interviews with hiring station (airport location) managers for Operations Supervisor rolesSupported 800+ employees… Show more Provided HR business partner support to leadership team for Cargo Division, SkyMiles Partnership Marketing, Reservation Sales, Field Support & Learning, Customer Care and Reservation Operations business units. Executed deliverables for Learning, Customer Care and Reservations Operations Focused on partnership with Staffing, Compensation, Benefits, ER, Org DesignConducted interviews with hiring station (airport location) managers for Operations Supervisor rolesSupported 800+ employees for domestic/international clients in a virtual, matrix structure Managed reorganization (Headcount Integration) resulting to $52M appended revenue goalFacilitated divisional change management and talent management calibrations for leadersManaged workforce reduction strategy/communication/notification process with leaders Show less

Provided HR service delivery as Corporate Generalist to LOBs/lines of business leadership team including Human Resources, Finance, Legal and Auditing Services.