Paul Buchanan Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Greater San Diego Area

Serve as a consultant to 14 retail stores that generate $20 million in annual revenue, acting as the conduit between store operators and corporate stakeholders to meet company standards and expectations.Coach, teach, and train Store Leaders by developing programs and processes to mitigate loss, increase sales, and execute annual budgets and business plans.Ensure all key business initiatives are implemented effectively through regular on-site meetings with store leadership.Analyze monthly P&L reports to review performance in order to identify opportunities for profit maximization.Research local and national sales trends, highlighting innovative product lines to differentiate from industry competitors while partnering with vendors to secure products for my region. Create and roll-out training programs focused on continual improvement of store operations in order to increase employee operational effectiveness and meet organizational goals

San Diego, California, United States

-Oversaw all store operations including sales forecasting, scheduling, hiring, training, and coaching.Managed and trained 3 Assistant Managers, 9 Department Supervisors, and 120 Sales Associates.-Overhauled an underperforming store increasing revenue per square foot from 5th in the market to 2nd out of nine stores in under four months.-Directed, coordinated, and launched merchandising efforts to maximize revenue and profitability.-Upheld customer service standards and collaborated with each department supervisor for comprehensive improvement of customer service survey scores.-Subject Matter Expert (SME) and San Diego District Representative for the Men’s Clothing and Shoes departments.

San Diego, California, United States

-Member of the leadership team that opened a new Best Buy Store, hiring and managing 30 employees for a department with over 13.8 million in annual sales.-Hired and onboarded new associates, while developing their selling skills through scenario modeling, training, and evaluations.-Spearheaded morning meetings with entire staff in order to review daily sales and review ongoing and new promotions.-Facilitated trainings for entire staff, focused on product specifics, in order to promote confidence in employee product knowledge.

San Diego, California, United States

-Conducted new hire orientation and compiled confidential employee paperwork, while also facilitating the training, certification, and placement of 145 employees, including six Assistant Managers and two Store Managers. -Coordinated recruiting, interviewing, hiring, and scheduling for a staff of 25 employees. -Executed annual performance reviews and served as a liaison for Store Managers and Corporate management. -Worked closely with the District Manager on staffing needs for the Central San Diego stores. -Maintained high levels of customer satisfaction, forecasted and met business volume through providing intentional recommendations to clientele. -Received and prepared products for sale and rental, and increased profits by 10% year over year while reducing turnover by 18%.

Bachelor Of Applied Science (B.A.Sc.), Communication And Media Studies

Activities and Societies: Yearbook Editor

Radio And Television