OpenGov is the leader in modern cloud ERP software for our nation’s cities, counties, state agencies, special districts, school districts, and higher ed. We offer collaborative budgeting, robust financial management, intuitive citizen services, procurement solutions, and enterprise asset Management. The OpenGov ERP Cloud is purpose-built for the unique needs of local government and backed by a world-class team of mission-driven support and services personnel with over 300 years of collective government experience.•Oversaw 6 Customer Success Managers in Western U.S., with $30+ million in Annual Recurring Revenue across 5 software suites.•Established regional performance goals and achieved 110% of retention targets across 2 years, 118% of revenue growth in 2022, and 219% revenue growth in 2021• Worked with Vice Presidents of Customer Success, Support, Professional Services, and Sales, to guide operational strategy to deliver 5% retention increase from 88% to 93% over 2 years• President's Club recipient 2021 and 2022

Pioneered OpenGov's K-12, Higher Education, and Special District vertical

• Execute sales and facilitate production for all collegiate, high school, and club water polo/swim orders. • 400% revenue growth over 3 years• 92% Customer Retention• Run marketing campaigns utilizing Mailchimp to increase sales and introduce new products to select customer groups. • Utilize Shopify ecommerce platform to maintain company’s retail inventory• Create and maintain custom Shopify ecommerce sites for teams and train administrators on their use to facilitate team orders • Sponsor regional and national water polo and swim events with promotional materials, banners, or financial incentives to intoduce and sell product. • Employ the use of Method CRM to log account data, and run accounts receivable/payable. • Manage production of products utilizing Producteev to track work flow between design and production teams. • Support accounts using company’s Facebook, Twitter, and Instagram acounts to actively promote team‘s succes and raise brand awareness.

• Coached faculty and students in the use of Google Apps, iPad Apps, and other web-based instructional tools.• Worked with students to troubleshoot hardware and software/application issues. • Collaborated with teachers to help develop and enhance best practices and appropriate pedagogical goals using iPad applicaitons.• Facilitate digital citizenship among students with regards to social media, intellectual property rights, plagiarism, and cyber-bullying.

Head water polo coach for girls Varsity and JV teams. Organize schedule, rosters, practices, budget, and travel. Responsible for hiring of assistant coaches and maintaining close relationship with athletic director and school administration.

Develop critical thinking skills through writing, debates, and current event analysis. Make student learning as socially and culturally relevant by comparing history with current events and in-class simulations and dramatizations.Analyze the U.S. government with a lens towards social justice, while demonstrating understanding of our national, state, and local bureaucracies through current event analysis, and simulated trials, elections, and lawmaking.

Worked with head coach to organize trainings, rosters, and logistics for tournament and training events. Served as goalie coach and ran specific drills and workouts with goalies to prepare them for local and international trainings and competitions

Pacific Zone head coach for girls 94U team.

Market maker of municipal bonds in the secondary marketplace.• Analyzed pricing and interest rate data to quickly identify value to customers seeking a specific credit rating or yield. • Developed relatoinships with the head traders of established dealer banks such as Charles Schwab, Wells Fargo, Morgan Stanley, under the regulation of NASD and MSRB rules• Ran hundreds of daily municipal bond auctions utilizing a proprietary bid solicitation system and Bloomberg Terminal. • Trained broker hires; establish probationary timeline and scheduling for regulatory testing and licensing exams.• Served as frontline trading liaison to our software engineering team, making recommendations based on customer feedback to improve user functionality and efficiency of our trading platform.