• Craft and execute a comprehensive technology plan, ensuring the organization is always prepared with a robust Disaster Recovery strategy.• Foster open communication through weekly and monthly department meetings with leadership teams and tech oversight teams.• Spearhead implementing and managing the student informational database, a critical tool in our educational infrastructure.• Oversee the smooth operation of servers, network, wireless infrastructure, and phone systems across all our office locations. • Direct key organizational technology systems such as Google Apps for Education, databases, Ruvna emergency alert system, SIS, etc., and develop reports to ensure data accuracy. • Collaborate with the President and the Vice President of Finance and Administration to recommend budget requirements.• Provide direction and guidance while leveraging external and in-house technology staff skill sets. • Lead transformative projects such as the Single Sign-on System for GAFE and AD, the transition to Cloud-Based Server architecture, and Salesforce Implementation ranging from Marketing Cloud through custom setups.• Identify and qualify potential vendors for new product lines, negotiate contracts, and coordinate infrastructure-wide equipment and software setup.• Evaluate, recommend, and purchase hardware and software, including maintaining technology equipment inventory, providing warranty information, and purchasing software.• Conduct regular site visits to ensure the systems’ peak performance

• Led the technical strategic planning and execution of all infrastructure optimization initiatives to support a non-profit organization; enhanced access to quality and accelerated education through comprehensive leadership training and solutions architecting in economically vulnerable communities.• Oversaw nine information technology (IT) associates with a multimillion dollar annual budget, prioritizing a culture of accountability and empowerment to guide teams toward successful outcomes.• Maintained network infrastructure ranging from all equipment deployment and inventory management along with WAN, LAN, and VOIP configuration to safeguard a technologically agile operation. • Spearheaded the structural cloud-based technology implementation for New Leaders, instituting Cisco Meraki across the enterprise and overseeing network administration to create a secure, scalable, and centralized dashboard that can be accessed and managed from remote locations.• Initiated and executed the complete network consolidation from basic phone service (POTS) to Cisco Unified Communication, including Cisco Jabber softphones, which provided VOIP capabilities for the organization.• Pioneered the virtualization of all nationwide physical spaces and transitioned existing staff into remote workers, optimizing resource utilization to decrease costs, enhance team cohesion, and ensure requisite labor coverage.• Substantially increased the New Leader footprint into multiple cities nationwide, bolstering workflow capacity and improving cross-functional communication streams to safeguard mission alignment.

• Directed change management of the core network—Data/Voice—across all New Leader offices with oversight of a budget, supervising five IT associates to maintain a unified technology approach.• Led the transformation from a flat enterprise to a hierarchical approach by instituting Level I and Level II positions, considerably improving internal process flows while creating employee incentive for growth.• Continually evaluated new and emerging technologies, macroeconomic climate, and the market scenario, leveraging industry expertise to improve end user experience and enhance internal operating efficiency.• Provided end-user technology support in a timely manner to all New Leaders staff in both on-site and remote locations, including diagnosing, troubleshooting, and repairing to safeguard an effective operation.• Managed and maintained network, server, and local workstation data security and threat management systems to prevent unauthorized access and enhance data integrity.• Initiated a multitude of critical vendor relationships by building rapport and developing value propositions to promote mutually beneficial partnerships and drive cost savings.

• Employed technological and industry expertise in collaboration with an in-house technology division to implement integral network changes and upgrades that optimized internal workflows.• Championed the creation and integration of an active directory (AD) system to manage computers and other devices on a network while driving operational alignment throughout the enterprise.• Successfully introduced a virtual private network (VPN) for the organization to securely connect business operations and improve remote accessibility.