Disney Entertainment & ESPN Technology | Global Program Management for Ad Platforms | Hulu Ad Manager/Disney Campaign Manager and DXC Engineering Teams | Ad Platforms AI/ML Evaluation InitiativeThe Global Program Management team for Ad Platforms is focused on facilitating the design and engineering behind Disney Entertainment and ESPN Technology (DE&E Technology) ad platforms for linear and non-linear distribution channels. Ad Platforms develops the products, technology, systems, and tools that extend and accelerate Disney's advertising business and drive advertising innovation and performance.As Senior Technical Program Manager, I ensure top-notch solutions meet business goals within set timelines and budgets, while also keeping senior management and stakeholders in the loop with transparent updates on progress and potential risks. Using DEE Technology processes and tools, I lead delivery by managing scope, time, costs, risks, and communication strategies effectively.As Scrum Lead, I serve as Servant Leader to three high-performing Agile teams (Hulu Ad Manager/Disney Campaign Manager and Disney Experience Composer) - ensuring clear communication, effective problem-solving, and a culture of continuous improvement. Leveraging a deep understanding of Agile Principles and the Scrum framework, I remove impediments to team progress, foster a collaborative environment, and strive to optimize productivity and product value delivery.

Emerging from Spring Labs towards the end of 2017, Livesight was among the pioneers to embrace its unique tokenization technology. By harnessing these privacy-preserving technologies, Livesight established the first-ever secure data sharing platform dedicated to consumer lenders. As an Advisory Board Member at Livesight, I bring over two decades of experience in engineering, analysis, and project management. In this role, I provide strategic guidance and expertise to help shape the direction of the company. My focus is on optimizing processes, fostering innovation, and ensuring that Livesight continues to thrive in its industry.

Direct to Consumer - International (DTCI), Business PlatformsDisney Streaming ServicesShared Application Services (SAS)Acted as group Administrator for their Apigee API gateway management portal and also led multiple projects that involved leading teams of Developers (Azure/.Net/AWS) in the creation of API solutions for FOX and then Disney after its acquisition.Leader/Contributor in the new SAS (Shared Applications Services) organization that was formed to govern the transition of FOX systems and integrations over to Disney.Responsibilities included, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, development, testing, training, defining support procedures.

Direct to Consumer - International, Technology OperationsProject “Ursula” / Ad Sales CRM (SalesHub) Phase OneIn 2018, The Walt Disney Company launched an initiative aimed at consolidating its massive portfolio of legacy ad sales/planning systems into an enterprise-wide software solution named SalesHub. This new unified ad sales technology stack has a Salesforce frontend and interface, with integrated sales data driving global operations for the Disney family of companies. Seasoned Project Manager and Scrum Master that drove integration work on one of the largest, most visible projects at Disney ABC Television Group (DATG) - while using a Scrum-based Agile software development methodology.Conducted all Scrum ceremonies, including Sprint Planning, daily Scrum Meetings, Sprint Reviews, and Sprint Retrospectives. Supervised and coordinated implementation of various agile techniques such as TDD, BDD, Automated Testing, Continuous Integration, Continuous Delivery, DevOps.

The Management Information Systems (MIS), Application Development team supported and managed over 100+ critical business applications used by HR, Finance, Sales, and Marketing across 10+ companies that were a part of 21st Century Fox (Fox Networks Group).Managed various small, medium and large-scale systems integration projects comprised of multiple integration project teams of BSAs, DBAs, Developers, Testers, Systems Administrators, and contractors – in support of FNG MIS-sponsored projects, including APIs for linear ad sales systems of record- STBS (broadcast) and PACE (cable). Provided communication and status reporting between internal/external vendors, Leadership, and Business representatives.

With more than 8,000 clients across the U.S. and Canada, ELEAD1ONE is the industry standard in automotive software and technology.As Product Owner for Managed Vendor Services and the OpenAPI project, provided a deep understanding of client needs and market trends while maintaining and further developing the ELEAD API strategy and roadmap. Owned and defined the ELEAD API architecture, features and methods as well as ownership of all API documentation.As Enterprise Agile Coach, helped to accelerate agile adoption across the organization, diagnosed team challenges and provided Agile subject matter expertise to provide team level coaching on Agile practices, principles, roles, artifacts, and mechanics. Helped in the agile transformation across the organization, focusing on coaching teams to work more efficiently.Managed product backlogs and roadmap, aligning sprint goals with long-term business objectives.Conducted market analysis to prioritize API feature development, adhering to agile project management principles.

Assisted onshore and offshore Project Managers (and their development teams) with drive-to- completion, cutover, and go-live activities for an Integrated Digital Media Content system (TV/Film).Orchestrated project timelines and resource allocation for a complex, multi-phase media management system, leveraging critical path method (CPM).Formulated risk mitigation plans during go-live activities, ensuring seamless product delivery.Worked with both onshore and offshore teams to push for project completion and successful go-live events.Assisted in documenting solutions and work streams, ensuring they align with client needs.Co-Produced the independent film “Where Are You Sophia” (2009)Technical Consultant, “Mobster: A Call for the New Order” (2016)

As part of the Retail Store Tools team, collaborated with business units to convert strategy into user experiences and solution capabilities. Played a key role in analyzing processes and identifying requirements. Developed strong business cases to advocate for specific solutions.Took the lead in crafting project charters and detailed project plans, securing signoffs from key stakeholders to ensure alignment and commitment.Employed SDLC methodologies to oversee project progress, ensuring deliverables met quality benchmarks and were completed within budget and timelines.Worked hand-in-hand with tech teams at Nike for design, development, and testing phases, ensuring that all requirements were met. Supported initiatives like China's Exception-Based Reporting and Global Loss Prevention Case Management, applying a structured approach to task management and deadlines.

Provided seasoned website frontend knowledge & insight while enabling workflow improvements to content, presentation, and behavior layers – increasing site speed, user experience satisfaction, and codebase uniformity.Interpreted, developed and/or enhanced graphic visual or interaction designs in HTML, CSS and JavaScript. Gathered business and user requirements to create/modify web pages or interfaces. Tested cross-browser, cross-platform, and/or cross-device compatibility for inconsistencies. Conducted observational user testing - reviewing designs against usability heuristics.

In January 2013, Abbott Laboratories reached one of the most significant milestones in its celebrated history. Realizing that addressing the world’s evolving healthcare challenges requires focused solutions, delivery systems and approaches, Abbott separated into two independent companies: Abbott and AbbVie.Project Manager AbbVie Enterprise, EDI & Integration Services Associate Business ConsultantAbbVie Pharmacy SolutionsCollaborated on devising a software update release testing, deployment and implementation program for their ScriptMed prescription fulfillment system. This system was managing the fulfillment of Humira (the top selling drug world-wide) prescriptions for patients from the doctor's referral to dispensing and shipment of the drug.

Global Information Systems (GIS) Abbott Enterprise Project EngineeringEDI & Integration Solutions Managed various small, medium and large-scale systems integration projects comprised of multiple integration project teams of BSAs, DBAs, Developers, Testers, Systems Administrators, and contractors – in support of TIBCO, Bizlink, EDI, MQSeries, MQ/FTE and TrustedLink integrated solutions.Gathered user requirements from clients and designed the most efficient and cost effective solution available. Worked with project teams to create time and resource estimates for each project. Created detailed and comprehensive business requirements and functional specifications documentation. Actively managed project risks and issues while tracking key milestones and recommended adjustments to ensure projects remained on-schedule. Provided department management and the PMO with regular status reports regarding active projects and programs.

Office of General Counsel & National Disaster Life Support ProgramWorked closely with OGC Divisional Counsel in determining requirements for revision of Association’s internal Health Insurance Portability and Accountability Act (HIPAA), Compliance Manual, document submittal process improvements, and organizational changes pertaining to current and future HIPAA policy development. Personalized solution included development of an Adobe Flash-based document viewer for association-wide distribution of HIPAA eManual component.Assisted curriculum development and process management of disaster medicine specialized training for first responders, emergency room personnel, clinicians, and healthcare providers. Provided technical documentation and organizational training in support of delivered solutions

As SharePoint Farm Administrator, installed/configured two separate SharePoint instances on Windows Server and SQL Server (Production and Development environments). Maintained, managed, and reported on the farm web, application, index, query, and database servers in accordance with best practices. As SharePoint Site Administrator, managed and administered all site collections supported by the IT/Applications Department.As SharePoint Evangelist and Subject Matter Expert (SME), performed as public facing side of SharePoint. Demoed and Evangelized SharePoint to effect good user adoption.

Assisted website migration and national training activities for a web content management solution (Seamless CMS) involving five higher education campuses, two system-wide intranets, and three student and alumni intranets. Created CMS technical documents & training materials for company-wide distribution and also functioned as National CMS Instructor.

Identified, tracked, managed and resolved project issues. Contracted for the Measures of Effective Teaching (MET) project – helping educators and policymakers identify and support good teaching by improving the quality of information available about teacher practice. Recognized by Foundation as a “valued asset” after successfully resolving project deficiencies within assigned Boroughs. Demonstrated “superior support and assistance" to NYC Department of Education Administrators while integrating Panoramic Plus video capture equipment into classroom environment for the successful collection of year one study requirements (5,000 hours).

Developed, tested and integrated database-centric solutions integral to the modernization of obsolete weapons platforms. Assisted Boeing Company's Special Operations Forces programs group which is dedicated to modifying, testing, repairing and servicing aircraft belonging to the United States Air Force Special Operations Command (AFSOC). Major programs include the AC-130U Gunship, CV-22 tilt rotorcraft and life cycle sustainment for Process-Based Logistics of those aircraft.Process improvements effectively reduced project sustainment costs by approximately $180K annually.

When I joined PepsiCo, the company was undergoing a massive company-wide initiative updating all of its legacy data systems to SAP. At the time, Project One Up was the largest implementation of SAP in North America.As a Production Master Data Analyst, I designed, developed, and integrated systems tailored for PepsiCo's master data needs. Employing Agile approaches, I worked with teams to make sure system specs matched business goals and managed user acceptance testing before going live.As a Change Analyst, I facilitated team growth and eased the adoption of new systems. Through readiness assessments and targeted communication, I organized brief yet effective training sessions to ensure a smooth transition for everyone involved.

Helped define and lead strategic planning efforts and client engagement activities on multi-million dollar national telecom accounts (AT&T & Cingular Wireless). Participant in complete restructuring of client’s newspaper investment plan due to merger activity.Investment Analyst/Strategist responsible for approximately 110 daily and non-daily newspaper publications in the southeast.

Served as key liaison between City Manager, City Council, and external stakeholders, efficiently managing communications and expectations.Developed City Operating Instructions, which entailed creating project charters and plans for administrative initiatives, followed by stakeholder and City Council approval/ sign-off.Oversaw City Manager’s Office budget and expenditure records, ensuring project scope and financials were aligned and transparent for annual budget review and planning.Led cross-functional teams in the successful execution of citywide initiatives, fostering collaboration and efficient project delivery.

Directed operations for Matrix Media, a leading producer and syndicator of radio programs for Discovery Network, overseeing shows like Animal Planet Radio and Travel Channel Radio. Contributor on initiatives like NBA Radio Network and Sears College Football Game of the Week, expanding operations by launching a sports division.Ensured smooth development and delivery of programming by coordinating cross-functional teams, planning operations, and monitoring progress.Demonstrated skill in overseeing multiple initiatives at once, guiding significant growth that positioned the sports division as second largest for live play-by-play in network radio.

Based out of Chicago, the Netherlands Tax Desk provided guidance and advice to U.S. and foreign multinational companies on the tax implications of their international operations as well as coordinating U.S. tax laws with foreign tax laws to develop an optimal worldwide tax strategy. Assisted with analysis of complex international fiscal issues, disseminated international client advice, corresponded with tax authorities, and fulfilled various client management tasks.

Engaged with premier Japanese companies and multinational clients including Andersen Consulting, NTT DoCoMo, Shiseido, and Henkel AG through a specialist visa requiring work with professional services firms.Leveraged ERP expertise and process optimization skills along with project management methodologies to coordinate complex software deployments, ensuring timely and effective delivery.Drew on experience with foreign cultures to bring nuanced understanding to client engagements.

Developed instructor-led and self-paced learning materials, improving knowledge retention and applicability for consulting professionals.Employed proven project management techniques to ensure timely delivery of simulations and exercises.Created training materials on ERP, CRM, and other emerging technologies to equip teams with critical client services skills.Worked cross-functionally to design and launch multimedia knowledge products for Andersen’s Center for Professional Education.Gained first-hand expertise with global ERP solutions like SAP, Baan, Oracle, and PeopleSoft to enable practical application of educational content.