Paul Richey Email & Phone Number

California, United States

California, United States

• Responsible for growing B2B digital advertising recurring revenue across global markets. Led strategic partnerships, account management and service from contract-to-cash. Owned strategic planning, customer engagement.
• Delivered successive revenue growth for $100M+ product line across Product Listings Ads & Promoted Listings
• Program launch lead for Promoted Listings… Show more Responsible for growing B2B digital advertising recurring revenue across global markets. Led strategic partnerships, account management and service from.
• Program launch lead for Promoted Listings launch across eBay top sellers unlocking new multi-million dollar business
• Developed staff augmentation expansion plan through third party partnership
• Overhauled contract to collections process, executive dashboards and account planning tools

San Francisco Bay Area

• Responsible for driving strategic planning, roadmap delivery rate and cross-functional resource coordination across $300M product portfolio.
• Developed annual planning framework and drove stakeholder deliverables across financial walks, operating budgets and resourcing needs
• Led monthly business review cadence with executive leadership coordinating stakeholder metric performance, roadmap sequencing and resourcing
• Partnered with department leads to define a uniform structure… Show more Responsible for driving strategic planning, roadmap delivery rate and cross-functional resource coordination across $300M product portfolio.
• Partnered with department leads to define a uniform structure improving site of line to business unit strategic objectives
• Program lead for seeded growth initiative across Advertising, Marketplaces and PayPal, driving complex deliverables and managing stakeholders across a large matrix Show less

• Responsible for driving B2C revenue growth and customer acquisition for Shopping.com web properties across global markets. Led paid search marketing, product strategy and site monetization.
• $35M+ revenue responsibility exceeding annual revenue expectations
• Oversaw transformation of paid search platform delivering 30% gross margin improvement
• Managed on site yield monetization trade-offs across direct display advertising, CPC productadvertising and exchanges
• Launched… Show more Responsible for driving B2C revenue growth and customer acquisition for Shopping.com web properties across global markets. Led paid search marketing, product strategy and site monetization.
• Launched key UX simplification changes, improving consumer mobile experience, algorithmicsearch (SEO) ranking and average revenue per user Show less

• Responsible for B2B revenue growth and scaling client retention across direct response retailers advertising offering in the US and expansion into Europe.
• Launched comprehensive lifecycle management platform and integrations for marketing automation, live chat and call center
• Built account based marketing automation campaigns, improving retention rates
• Reduced common customer service requests by 30% and response time by 50%
• Developed inventory insights platform to drive… Show more Responsible for B2B revenue growth and scaling client retention across direct response retailers advertising offering in the US and expansion into Europe.
• Developed inventory insights platform to drive sales acquisition targets

• Responsible for B2B revenue and account support across US based retailers and brands
• Established customer segmentation, support playbook, engagement model and scalable processes
• Drove implementation of a fully integrated Salesforce.com support platform
• Launched public facing knowledge portal, mapped customer flows and built analytics platform
• Acquired by eBay

• Responsible for defining strategic direction, roadmap sequencing, go-to-market and customer growth for consumer facing web email platform. Led product supporting 4M global users and $14M+ annual revenue.
• Launched premium services model establishing recurring revenue model
• Internationalized platform enabling multi-lingual and payments support expanding revenuegrowth into Spain, Brazil and Mexico
• Built spam filtration technology improving email delivery time and reducing… Show more Responsible for defining strategic direction, roadmap sequencing, go-to-market and customer growth for consumer facing web email.
• Built spam filtration technology improving email delivery time and reducing operational costs Show less

Bs, Decision And Information Sciences

Activities and Societies: Member of NCAA Water Polo Team

Minor, Visual & Studio Art