Paul Richey Email & Phone Number

California, United States

California, United States

Responsible for growing B2B digital advertising recurring revenue across global markets. Led strategic partnerships, account management and service from contract-to-cash. Owned strategic planning, customer engagement, revenue forecast and operating plan. Oversaw go-to-market product rollouts, industry events and growth strategies.• Delivered successive revenue growth for $100M+ product line across Product Listings Ads & Promoted Listings• Program launch lead for Promoted Listings… Show more Responsible for growing B2B digital advertising recurring revenue across global markets. Led strategic partnerships, account management and service from contract-to-cash. Owned strategic planning, customer engagement, revenue forecast and operating plan. Oversaw go-to-market product rollouts, industry events and growth strategies.• Delivered successive revenue growth for $100M+ product line across Product Listings Ads & Promoted Listings• Program launch lead for Promoted Listings launch across eBay top sellers unlocking new multi-million dollar business• Developed staff augmentation expansion plan through third party partnership• Overhauled contract to collections process, executive dashboards and account planning tools• Owned customer lifecycle experience and CRM strategy and implementation Show less

San Francisco Bay Area

Responsible for driving strategic planning, roadmap delivery rate and cross-functional resource coordination across $300M product portfolio.• Developed annual planning framework and drove stakeholder deliverables across financial walks, operating budgets and resourcing needs• Led monthly business review cadence with executive leadership coordinating stakeholder metric performance, roadmap sequencing and resourcing• Partnered with department leads to define a uniform structure… Show more Responsible for driving strategic planning, roadmap delivery rate and cross-functional resource coordination across $300M product portfolio.• Developed annual planning framework and drove stakeholder deliverables across financial walks, operating budgets and resourcing needs• Led monthly business review cadence with executive leadership coordinating stakeholder metric performance, roadmap sequencing and resourcing• Partnered with department leads to define a uniform structure improving site of line to business unit strategic objectives• Program lead for seeded growth initiative across Advertising, Marketplaces and PayPal, driving complex deliverables and managing stakeholders across a large matrix Show less

Responsible for driving B2C revenue growth and customer acquisition for Shopping.com web properties across global markets. Led paid search marketing, product strategy and site monetization.• $35M+ revenue responsibility exceeding annual revenue expectations• Oversaw transformation of paid search platform delivering 30% gross margin improvement• Managed on site yield monetization trade-offs across direct display advertising, CPC productadvertising and exchanges• Launched… Show more Responsible for driving B2C revenue growth and customer acquisition for Shopping.com web properties across global markets. Led paid search marketing, product strategy and site monetization.• $35M+ revenue responsibility exceeding annual revenue expectations• Oversaw transformation of paid search platform delivering 30% gross margin improvement• Managed on site yield monetization trade-offs across direct display advertising, CPC productadvertising and exchanges• Launched key UX simplification changes, improving consumer mobile experience, algorithmicsearch (SEO) ranking and average revenue per user Show less

Responsible for B2B revenue growth and scaling client retention across direct response retailers advertising offering in the US and expansion into Europe.• Launched comprehensive lifecycle management platform and integrations for marketing automation, live chat and call center• Built account based marketing automation campaigns, improving retention rates• Reduced common customer service requests by 30% and response time by 50%• Developed inventory insights platform to drive… Show more Responsible for B2B revenue growth and scaling client retention across direct response retailers advertising offering in the US and expansion into Europe.• Launched comprehensive lifecycle management platform and integrations for marketing automation, live chat and call center• Built account based marketing automation campaigns, improving retention rates• Reduced common customer service requests by 30% and response time by 50%• Developed inventory insights platform to drive sales acquisition targets• Led in-market product rollout and business operations playbook in France and Germany• Launched value based pricing algorithm and drove annual pricing analysis and rollout• Migrated payment infrastructure and all clients to PayPal, increasing recurring revenue• Drove data quality initiative to understand price competitiveness and data accuracy Show less

Responsible for B2B revenue and account support across US based retailers and brands• Established customer segmentation, support playbook, engagement model and scalable processes • Drove implementation of a fully integrated Salesforce.com support platform• Launched public facing knowledge portal, mapped customer flows and built analytics platform• Acquired by eBay

Responsible for defining strategic direction, roadmap sequencing, go-to-market and customer growth for consumer facing web email platform. Led product supporting 4M global users and $14M+ annual revenue.• Launched premium services model establishing recurring revenue model• Internationalized platform enabling multi-lingual and payments support expanding revenuegrowth into Spain, Brazil and Mexico• Built spam filtration technology improving email delivery time and reducing… Show more Responsible for defining strategic direction, roadmap sequencing, go-to-market and customer growth for consumer facing web email platform. Led product supporting 4M global users and $14M+ annual revenue.• Launched premium services model establishing recurring revenue model• Internationalized platform enabling multi-lingual and payments support expanding revenuegrowth into Spain, Brazil and Mexico• Built spam filtration technology improving email delivery time and reducing operational costs Show less

Bs, Decision And Information Sciences

Activities and Societies: Member of NCAA Water Polo Team

Minor, Visual & Studio Art