Paul Gracey Email & Phone Number

Melbourne, Vic, Au

Palo Alto, Ca, Us

Vice President and Head of HP's Print Category across Greater Asia, with responsibilities including Print GTM Strategy Development, P&L Management, GTM/4P Execution, Business Management, and Product Management across all customer segments. Leading both the Greater Asia and respective Country Category teams in executing the GTM plan and delivering Market Share, Revenue, and Profit.Countries including, Singapore, Korea, Japan, Malaysia, Thailand, Australia, New Zealand, Indonesia, Philippines, Vietnam, Burma, Nepal, Cambodia, Mongolia, Bhutan, Laos and Brunei

After a rewarding tenure at HP, I decided to embark on a sabbatical to deepen my understanding of diverse fields including Business, Leadership, Personal Health, AI, and Low Code Automation. During this period, I engaged in structured learning through programs at the Australian Institute of Company Directors (AICD) and Swinburne University, enhancing my skill set and fuelling my innate curiosity.Simultaneously, I dedicated time to personal growth and community engagement. This included quality moments with family, expanding my professional network, and volunteering to offer business and career guidance to others. This enriching experience has not only broadened my perspectives but also reinforced my commitment to lifelong learning and self-improvement.

Palo Alto, Ca, Us

As the individual responsible for the transformation roadmap for the Print Category globally, my role included identifying, defining, prioritizing and partnering on the development of key tools and processes. This involved working closely with Finance, Sales Operations, and the Innovation Centre of Excellence.I led the efforts to take work out and improve automation through digital transformation centrally and across the 170 countries where HP operates.• Successfully developed and implemented digital tools that automated manual processes, reducing workload times from days to hours.• Spearheaded the development and implementation of a centralized information and communication system for over 1,000 people from across the globe.These initiatives were aimed at improving efficiency and effectiveness, while also reducing costs and streamlining operations. By leveraging digital transformation, we were able to enhance our capabilities and better serve our customers, ultimately driving growth and success for HP's Print Category globally

Palo Alto, Ca, Us

As Director of Printing Systems, I led a diverse business encompassing home and office printing for Retail, Commercial, Enterprise and online customers, inclusive of managed services, print-as-a-service, transactional sales, and subscription business with Instant Ink.• Successfully turned around a loss-making business into a profitable one• Achieved record-high levels of market share growth• Entrepreneurial achievements such as launching ANZ's first consumer subscription Ink platform and the consumer Sprocket platform in ANZ• Executed 4P planning and achieved results• Demonstrated expertise in business planning, forecasting, and P&L management• Conducted customer and event presentations on both product and market insights• Led sustainability programs and invested in education and advocacyThe role required strategic and operational leadership as well as general management to advance the business and manage the operational execution of Printing Systems to regional and worldwide stakeholders. I mentored and led talented and successful teams, fostering a culture of learning and development while delivering exceptional outcomes for our channel and customers.

Palo Alto, Ca, Us

As the Interim Managing Director of HP South Pacific, I was responsible for the overall business operations in Australia, New Zealand, and surrounding islands. Engaging across Retail, Commercial, Enterprise, Direct and In-direct channels as well as online. Covering a broad portfolio comprising categories such as personal computing, mobility, technical workstations, printing, graphics solutions, 3D, and managed services.• Managed over 600 staff• Held statutory director responsibility• Ensured compliance with Health and Safety regulations• Demonstrated expertise in Corporate Governance and compliance• Successfully achieved revenue and profit growth• Focused on developing a positive culture and team development• Prioritized customer satisfaction• Represented HP to the broader industryI led a team of Directors and senior staff, overseeing day-to-day operations as well as long-term planning. Managed regional and global stakeholders across the expansive HP Global organization, ensuring effective communication and collaboration. Additionally, I ensured a successful handover to the incoming Managing Director when announced.

Palo Alto, Ca, Us

As Director of Personal Systems, I held accountability for the performance of this business in the South Pacific, which included Consumer and Commercial PC, Retail Point of Sale, Professional Workstation, and Thin Clients.• Successfully turned around a declining business to achieve substantial growth• Grew business to over $1 billion in revenue• Developed talent within the South Pacific organization.• Managed sales across Retail, Online, Commercial and Enterprise.• Achieved market share growth and maintained the #1 share of the market.• Led product development and launched sub-brands under HP, such as Spectre, Omen, and Envy• Implemented 4P planning and execution strategies• Demonstrated expertise in budgeting, forecasting, and P&L management• Conducted customer and event presentations on technology insights, cybersecurity, future markets, and product announcementsI invested in education programs such as Codecamp and participated in Vogue Codes events, advocating for the importance of STEM and coding programs for children and women in technology. Additionally, I demonstrated leadership by creating internal events, such as Gel (Grow, Evangelise & Learn), which grew to over 500 attendees and multiple days, showcasing and educating staff across the business while attracting presenters from across the world. I developed team members through training and mentoring, fostering a culture of support and effectiveness.During my tenure, I was recognized with the HP President's Award for my achievements

Palo Alto, Ca, Us

I led management of the Personal Systems Category Team for products including Workstation, Thin Client, Commercial and Consumer Notebook, Desktop, AiO and Mobility products.This role included accountability for optimising people development and team structures, full P&L management, achieving market share and mix goals, achieving marketing investments in line with business objectives, delivering alignment across various internal local and regional stakeholders and full engagement with Alliance partners (Microsoft, Google, Intel & AMD).Initially laying solid business foundations for predictability of results and building operational efficiency, key highlights included extending our market lead through the achievement of record market share highs, while delivering revenue and profit growth.While the challenge of this market is ongoing, what continued my drive during this time was the improvements that could be seen as well as being part of a team that inspired the continuation of this improvement. Building such a team is a great motivator and something that energises me to this day.

Palo Alto, Ca, Us

I led the Consumer PC Category Team of Market Development Managers and Category Analysts. As market leader in a very competitive category, the development of Retail partners as well that of our end customers was key in this role. Educating the value of the product and the benefits to all, was what underpinned our success. Achieving this alignment across various internal local and regional stakeholders, I was also fully accountable for delivering results in the following functions:• P&L management• Pricing strategy• Forecasting and inventory management• Sales promotions • Trade/Channel marketing investments• Product selection and development• Market share and mix goals• Marketing investments in line with business objectives• People development and team structure• Engagement with alliance partners (Microsoft, Google, Intel & AMD)Key achievements included increasing operational rigour and predictability driving a path to profit, and creating a new team who are still in place today and achieving outstanding results.

Palo Alto, Ca, Us

In this role, I was accountable for:• Product/category management teams• Pricing strategy• Forecasting and inventory management across distribution, retail and e-commerce• Sales promotions• Trade/channel marketing teams• Go to market design and optimisationAchievements included delivering a record-breaking highest-ever market share, successfully launching HP ePrint in South Pacific, as well as being recognised with the APJ leadership award.

Silverwater Bc, Nsw, Au

I was responsible for franchisee development and business process improvement. I worked with technology to improve the analytics delivered to Franchisees, enabling them to have faster and more beneficial decision-making.Reducing inventory levels while increasing revenue and profit. Store review, consolidation and expansion plans.

Homebush West, Nsw, Au

As Franchisee and Director responsible for all dynamics within the store. Driving local business while maintaining the brand as well as driving Sales, Operational and Support Teams of over 40 staff.Experienced in building new stores, improving existing ones, as well as converting stores through acquisition. Creating new technology store concepts and store fit-outs with leading design and customer experience. In total 5 different stores across 2 states. (NSW and Victoria)Member of the national steering committee responsible for national advertising and buying representing 200 stores. Launched Digital Cameras into the Harvey Norman stores, ultimately becoming Australia's biggest retailer in the space. Member of the national steering committee responsible for Mobile communications and networking. Growing the telecommunications business across all stores, through ranging, fit-out and demand generation.

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