Broker Assistant
Smale Brokerage Company
Broker Assistant - charged with executing daily activities that included handling customer orders in the trading pits, building client base and company relationships with clients, educating and mentoring staff.• In the Board of Trade (now known as CME group inc.) on the trading floor, worked on the phone with 3-5 customers simultaneously (as their sole representative) and worked on their goals based on the market conditions during the day and as the market changed, update their… Show more Broker Assistant - charged with executing daily activities that included handling customer orders in the trading pits, building client base and company relationships with clients, educating and mentoring staff.• In the Board of Trade (now known as CME group inc.) on the trading floor, worked on the phone with 3-5 customers simultaneously (as their sole representative) and worked on their goals based on the market conditions during the day and as the market changed, update their positions appropriately.• Analyzed the log of all trades from the clearinghouse and troubleshoot to show the balanced positions and rectify discrepancies.• Multitask answering phone bank and watching other brokers at their desks to answer questions asking for quotes, and trades that were occurring.• Explained to our clients the results of their market positions at the end of the day, while maintaining their understanding of our having their best interest.• Worked with other traders to acknowledge current positions of trades which were all time-sensitive (within 20 minutes), to prevent risky market exposure.• Analyzed and delivered feedback, as a senior broker assistant, current status of new employees and their abilities to perform their job functions.• Built relationships with other traders while retaining your trading position. Show less