Troubleshoot, install, and perform upgrades to point of sale hardware and software installations. Hardware includes credit card terminals, barcode scanners, and receipt printers. Participate in programming, troubleshooting, and repairing of existing terminals and responding to customer concerns.

Perform hardware and software installations on various equipment including wireless access points, point of sale terminals, credit card terminals, barcode scanners, and receipt printers. Participate in programming, troubleshooting, and repairing of existing terminals and responding to customer complaints and concerns.

Trader - Applied over 10 years of knowledge in the trading industry to pursue independent work in futures, mini stock indexes, and foreign exchanges.

Broker Assistant - charged with executing daily activities that included handling customer orders in the trading pits, building client base and company relationships with clients, educating and mentoring staff.• In the Board of Trade (now known as CME group inc.) on the trading floor, worked on the phone with 3-5 customers simultaneously (as their sole representative) and worked on their goals based on the market conditions during the day and as the market changed, update their… Show more Broker Assistant - charged with executing daily activities that included handling customer orders in the trading pits, building client base and company relationships with clients, educating and mentoring staff.• In the Board of Trade (now known as CME group inc.) on the trading floor, worked on the phone with 3-5 customers simultaneously (as their sole representative) and worked on their goals based on the market conditions during the day and as the market changed, update their positions appropriately.• Analyzed the log of all trades from the clearinghouse and troubleshoot to show the balanced positions and rectify discrepancies.• Multitask answering phone bank and watching other brokers at their desks to answer questions asking for quotes, and trades that were occurring.• Explained to our clients the results of their market positions at the end of the day, while maintaining their understanding of our having their best interest.• Worked with other traders to acknowledge current positions of trades which were all time-sensitive (within 20 minutes), to prevent risky market exposure.• Analyzed and delivered feedback, as a senior broker assistant, current status of new employees and their abilities to perform their job functions.• Built relationships with other traders while retaining your trading position. Show less

Trader Assistant - recruited to monitor pit trading activity and communicate to off the floor personnel, while tracking trade activity of multiple traders and resolving errors on data entry.• Assisted with a single position manager, expressing current market sentiments to adapt their investment model and communicate those changes to the traders on the trading floor.• Communicated to traders on the trading floor any position changes in order to make updates to the position pricing… Show more Trader Assistant - recruited to monitor pit trading activity and communicate to off the floor personnel, while tracking trade activity of multiple traders and resolving errors on data entry.• Assisted with a single position manager, expressing current market sentiments to adapt their investment model and communicate those changes to the traders on the trading floor.• Communicated to traders on the trading floor any position changes in order to make updates to the position pricing model and their individual strategy.• Represented any trade discrepancies to the traders with the brokers on an intra-day basis. Show less