Paul Grove Email & Phone Number

Home, Uk, Europe

HH Global is a tech-enabled, creative production and procurement partner that delivers big impact for big ideas across the globe. With +4,500 experts in every market and a thirty-year track record of success, we help the biggest brands on the planet achieve stronger, more sustainable growth. Across every channel. At the speed of modern business. With an unmatched supply chain, a growing suite of tech tools and data insights—we make our clients’ brilliant ideas unmissable everywhere.

Global

My role has evolved since joining Communisis Brand Deployment Drop Team into an Operations Lead role.My current assignment is Bacardi Client Lead managing £10m across nine pan-European markets. Covers 3D temp & perm/semi-perm displays, 2D print and some premiums across on-trade and off-trade. Responsible for aligning Communisis and Bacardi Brand’s strategies, building account plans and exploring growth opportunities. I identify risks and gaps and work towards eradicating them. Ensuring internal teams are structured correctly to deliver the service. Responsible for managing the creation of global catalogues, standardising specifications and simplifying the ordering process. Previous to this my assignment was as Account Director on Sony account and previous to that Account Director on P&G DACH.As a member of the Communisis Brand Deployment Managed Services Drop Team my skills are varied and broad. I enjoy being flexible and am able to change “hats” quickly to suit the needs of the business and most importantly our clients. This has enabled me to gain the expertise needed to become a reliable and experienced resource that can be called to any location around Europe and the Middle East to support on any account.I’m able to manage difficult situations with clients and suppliers successfully. As a member of the Drop Team I am often going into situations where the client and supplier may not be happy. My experience has proved to be valuable and I have examples of where the client has wanted me to stay on an account after improving the situation.

Welwyn Garden City

Vodafone SIM Packs: 2D Retail POS. Print, pack, data match and despatch of 39 versions. When we won the SIM pack business I was integral in the sourcing operation, auditing the incumbent supplier base, reviewing potential suppliers and successfully transitioning the work to Xerox suppliers, delivering cost savings, increased efficiencies and reduced lead times. I am responsible for capacity planning, day-to-day production with outsource partners and reporting for all UK production ensuring SIM packs are delivered on schedule. I provide consultation and advice to Vodafone marketing and their agencies on design and production of the packs to ensure the pack is suitably designed for cost effective print production. I am currently involved in a project to automate the fulfilment operation to simplify the process, drive increased efficiency and cost savings. I liaise and provide general advice to the marketing agencies regarding creative changes, campaign launches and scheduling production of new designs. Delivery management to Vodafone’s distribution hub in Nuneaton in accordance with their strict inbound process. SIMs are critical to Vodafone’s business, no SIMs in phones means no calls are made which means no revenue. Therefore meeting demand is critical.Vodafone Free Standing Display Units (FSDU): 3D Retail POS to display a range of handsets and accessories. Attention to detail - white prototypes are critical to inspect the product fits securely and the unit is stable for in store.Vodafone Silent Salesmen: 2D Retail POS informing shoppers of handset information and pricing.Vodafone Sales Academy – Vodafone Way of Selling: Translation and production of multi-language version documents distributed globally.Vodafone Media Inserts & Door Drops.Procter & Gamble – 3D Retail POS - Netherlands. Secondment to support for 3 months. Attention to detail - white prototypes were critical here to inspect the product fitted securely and the unit was stable for in store.

Welwyn Garden City

Honeywell AccountPrint management into storage for call-off through an on-line catalogue. Commercial print, A4 2pp up to 100pp. Transitioned over to print on demand. Inventory management in the catalogue, called off by the public 24/7, 365 days/year. At month-end I reconciled costs from the supplier. Managed their main 900pp catalogue collaboratively with their agency and Xerox’s suppliers. Managed their Manufacturing instructional leaflets across many SKUs delivered to various UK locations. Campaign management to indirect stores across the UK.

Uxbridge

Responsible for the creation and effective running of a new Creative Services business unit. This included managing a team of four designers. I was responsible for building and raising the profile of the business unit by presenting our services to key decision makers who had a design requirement.My other main responsibilities included:Maintenance of quality and adherence to corporate styles and guidelines.Implementation of a range of quality assurance initiatives.Managing the workflow.Managing the relationship with 3rd party preferred suppliers. This requires project management in terms of sourcing the correct price, placing the job, agreeing timescales and safe delivery to its destination.Minimising and resolving customer complaints.Liaise with End Users and analyse workflow statistics to ensure sufficient resources to End User Service levels.Chair the Managers Meeting on a regular basis, examining workflow, processes, personnel and training issues.Managing and Monitoring department spend to ensure business targets are achieved.Gathering information on current and future market trends.Leading and managing the Creative Services team, including recruiting, inducting, training, performance managing and appraising personnel, complying with corporate people policies.

Wembley

After having been an apprentice Machine Minder I had various jobs throughout the 80's as a litho machine minder. Work included printing cinema posters, high end catalogues and various marketing materials for Penguin Books & Random House.From 1997 to 2004 I was Production Manager, customers included Penguin Boooks and Random House. My role was to quote for work and manage it through from paper buying to scheduling time on press to finishing and despatch.My other responsibilities included:Outsourcing print requirements to preferred suppliers. Project management in terms of sourcing the correct price, placing the job, agreeing timescales and safe delivery to its destination. Building and maintaining client relationships to support client attraction and retention. Identifying suitable client solutions.

Education record

City and Guilds Apprenticeship in Litho Machine Printing 523 B.P.I.F/N.G.A. Joint Training Council: Experienced to Worker Standard.

Education record