Paul Heber Email & Phone Number

I am a strategic leader with extensive knowledge of how the right combination of people, process and technology enables business value and growth. My expertise has been gained over 25 years of enabling portfolios, products and services affording strategic growth and delivery across technology and business functions.I have a proven track record of streamlining business processes, reducing costs for the organisation, increasing the profitability of products and services and enbling the successful delivery of transformation programs.My specialities reside in leading Pre-Sales engineering, Customer Experience Management, Service Management, Service Delivery and bringing Agility to practice, throughout top tier brands within the Aviation, SaaS Application Services, Insurance and Telecoms industries.A strategic thinker with a passion for what I do and driving transformation and changes through to completion, I lead from the front, engaging, invigorating and energising teams, partners and stakeholders as well as the wider group business in supporting high impact, dynamic solutions to deliver business value.Integral in aligning the business strategy to KPI’s and desired outcomes to plan, deliver and assure the business value of the organisation, my focus is on reducing waste, increasing profitibility, continuous improvement and empowering businesses to reach their full potential, encouraging innovative thinking and enabling best practice through the use of the right technology at the right levels of assurance.A people leader with a growth mindset, priding myself in providing a coaching approach to ensure the team and the individual achieve their full potential.Savvy, passionate and trusted negotiator adept at developing and implementing innovative solutions to enhance performance, improve visibility, and drive profitable growth. Consummate technical problem solver practiced at monitoring complex systems, troubleshooting IT issues, and ensuring efficiency of operations while spearheading successful pre-sales consultations, analyses, best practice processes & procedures, and multi-site operational control. Broad experience spans product management, business development, service delivery, program/project management and leadership of a diverse multicultural global team to achieve results in Customer adoption of innovative and industry leading IT Services Articulate and persuasive in detailing the benefits of SaaS offerings and network service solutions to customers through the creation of value propositions and differentiation of services.

Listed skills include Consulting, It Strategy, Saas, Contract Negotiation, and 55 others.