Responsible for all aspects of the company IT Systems and Support, as well as planning and implementing any future expansions and enhancements to current systems, service and support contracts, hardware and software procurement for locations in Auburn Hills, MI and San Luis Potosi, Mexico.Responsible for implementing Infor Syteline (Cloud Suite Industrial) Version 9.00.20 ERP system company wide (May 2015). Implementation included vendor and software selection, procurement, and full project management for all phases of the implementation. Responsible for company wide upgrade to CloudSuite Industrial Version 9.01 in December 2017.Rolled out SAP Concur Expense Reporting companywide, including full cost integration into the ERP.2024 major initiative to upgrade to CloudSuite Industrial (CSI) version 10 SaaS from our current Syteline 9.01 on premise and to incorporate the Mexico location into the ERP.

Director of Information TechnologyResponsible for all technology and related services provided for and by the Shared Services Organization, including internal needs and technology supported by the organization for participating local membership as well as internal and external IT Project Management and change control. Overall responsibility for the performance of Information Technology and vendor operations in the shared services environment.Accomplishments: Managed all internal and external infrastructure and support from startup. Managed all IT vendor contracts including hosting services ($200K/annually), software development ($500K), and internal infrastructure and telco services ($400K) Led implementation and installation of Cisco phone system for Call Center. Managed administration for Microsoft Exchange, Dynamics Navision and Dynamics CRM. Developed and implemented project management and support procedures with project teams and external vendors to ensure services were delivered on time, and within budget. Managed overall Information Technology budget of $800K.

Implementation Manager for a $10M IT project which completely revamped all servers and client desktops. Service and Support Manager for over 5000 users managing 60+ system engineers nationwide. Project Manager for internal IT projects spanning many areas of business - finance, HR, IT. Highly experienced in application deployment and training.

Managed Corporate IT projects from proposal to closeout including planning, building and implementation. Served as liaison between business sponsors and IT to define their needs and requirements. Areas of responsibility included project team leadership, communication, scheduling, change management, documentation and support and training.Accomplishments:  Managed 8-10 projects on annual basis, ranging in size from $25K to $1M, both short term and multi-year projects.  Served as change agent, and supervised project teams that included up to 10 IT professionals and 60 support staff.  Led implementation and training on $1M Finance Software project deployed companywide to 5700 employees. Set policy and project methodologies for IT department of 75 employees.  Set company standards for desktop hardware, software, deployment nationwide, and image management. Mentored and coached 5 Regional IT Managers and national team of 60 Systems Engineers.Senior Manager – IT Operations and Projects (2002-2005) Directed national IT operations and project implementations for entire $8.6B company. Served as liaison between business unit management and corporate IT to resolve any technological, support, and personnel issues. Accomplishments:  Oversaw $50+K national projects including network infrastructure, VoIP, and Corporate hardware standards.  Acted as IT change agent, deploying all IT infrastructure change orders from $5K to $100K.  Planned and implemented a National Help Desk, staffed with 1 manager and 10 agents supporting 10,000+ users..  Supervised 5 Regional IT Managers, responsible for supporting IT needs of $8.6B company business. Solely responsible for all telecommunications, video conferencing, and hardware/software upgrades. Accomplishments: Led implementation for $10M company-wide project for full “Technology Refresh” of 5000 users in 2001.

Responsible for all service and support for 150 user Corporate Office.