Senior Manager - Internal It Projects
The Turner Corporation
Managed Corporate IT projects from proposal to closeout including planning, building and implementation. Served as liaison between business sponsors and IT to define their needs and requirements. Areas of responsibility included project team leadership, communication, scheduling, change management, documentation and support and training.Accomplishments: Managed 8-10 projects on annual basis, ranging in size from $25K to $1M, both short term and multi-year projects. Served as change agent, and supervised project teams that included up to 10 IT professionals and 60 support staff. Led implementation and training on $1M Finance Software project deployed companywide to 5700 employees. Set policy and project methodologies for IT department of 75 employees. Set company standards for desktop hardware, software, deployment nationwide, and image management. Mentored and coached 5 Regional IT Managers and national team of 60 Systems Engineers.Senior Manager – IT Operations and Projects (2002-2005) Directed national IT operations and project implementations for entire $8.6B company. Served as liaison between business unit management and corporate IT to resolve any technological, support, and personnel issues. Accomplishments: Oversaw $50+K national projects including network infrastructure, VoIP, and Corporate hardware standards. Acted as IT change agent, deploying all IT infrastructure change orders from $5K to $100K. Planned and implemented a National Help Desk, staffed with 1 manager and 10 agents supporting 10,000+ users.. Supervised 5 Regional IT Managers, responsible for supporting IT needs of $8.6B company business. Solely responsible for all telecommunications, video conferencing, and hardware/software upgrades. Accomplishments: Led implementation for $10M company-wide project for full “Technology Refresh” of 5000 users in 2001.