• Developed and streamlined bidding process for projects over 200,000 dollars • Created a business plan for equipment procurement and sale, netting over 1 million dollars of unrealized revenue while continuing daily duties. • Expertise, organization, and contacts to strategically direct all PL Testing marketing and sales efforts along with a willingness to collaboratively manage a sales team and maintain primary responsibility for a select number of key accounts.• Oversaw the entire Marketing strategy and deliverables including website development, branding, logo redesign, and social media content.• Developed a business plan for an adjoining startup company with complementary services. This includes justifications for initial large Capexinvestments.

This position is responsible for supporting and managing various aspects of our customer proposal process, creation and management of proposal materials, and providing general business development support for special projects and customer presentations. Coordinates the work effort of a cross-functional proposal team in creating deliverables required for commercial contract bids. Ensures that appropriate resources, such as operational subject matter experts, are available to and provides appropriate level of detail for the Proposal Manager to complete the RFP. Coordinates team members and provides leadership and oversight to ensure on-time, quality submittals, including serving as point of contact for all team members, both internal and external. Analyzes solicitation requirements and prepares proposal plans including outlines, tasks, schedules and responsibilities. Evaluates RFPs using IMC analysis method. In conjunction with senior management, Sales and Account Management, develops win strategies for proposals under areas of responsibility, including defining bid parameters and bid positioning and bid scoring. Manages writing and production, synthesizing text and ideas from multiple authors and writing original text as well as manages database response software. Validates each proposal's compliance with RFP requirements. Supports requirements for business development special projects, presentations, and events.

Provides excellent customer service while handling routine and non-routine customer telephone calls and email inquiries Adhering to standard work procedures, manages customer orders from inception to close; provide pricing and deliveryinformation; enters orders into SAP, confirms orders and delivery dates and follows-up on all customer orders and inquiries. Manages reports in SAP, checks for stock availability, generates invoice corrections, submits corrective action requests andprocesses return authorizations. Partners with designated sales team members (sellers) to foster strong customer relationships in an effort to grow the business;notifies sellers of inconsistencies and identifies improvement opportunities. Interacts with customers, plants, freight companies to process orders and provides support for order resolution; expedites ordersas necessary and ensures customer profiles are consistently maintained and updated.

•Oversees the SAP process from sales order creation to preparation for delivery and invoicing•Insures accuracy of job related requisitions and communicates with service coordinator on sales order accuracy and secures sign off as well as being responsible for daily inventory commitment and reconciliation•Troubleshoots and resolves SAP order to cash issues along with creating requisitions as required and supports processing and transfer of cost to a sales orders or Mobile Business Unit and creating standing maintenance orders to assign sundry item cost to the Mobile Business Unit•Perform scheduling of personnel and equipment in sales orders; reports on personnel utilization and equipment and maintains scheduling board.

• Manages Automated Tracking System (ATS) of over 1100+ students to recruit for graduate and undergraduate programs. • Maintains a minimum 95% in-contacted status for ATS through phone, face to face, and email communication within 14 day intervals. Daily output includes making 110+ calls per day and having four hours of customer service time (over the phone or in person). • Expected to convert two to four warm transfer students per month as well as one to two potential students through ATS per month. • Encouraged to generate eight referrals from current or potential students and convert one to a registered student status. • Monitor calls, analyze trends and measure statistical data to improve performance on a bi-weekly basis. • Utilizes Internet search engines, Microsoft Outlook, Word, PowerPoint and Excel at high levels