As a Director of Learning and Organization Development, I build and execute the comprehensive talent and organizational development strategies to help CJ's America affiliates drive outcomes. Key responsibilities and projects include: - Consults affiliate business and HR leaders to develop and execute their talent strategies - Partners with affiliate leaders to assess each affiliate's needs, create customized programs, and measure the impact of the programs - Directs all talent development programs for affiliates including new hire onboarding, leadership development, soft skills, legal compliance, and D&I programs- Provides individual leadership coaching for Executives and high potential leaders using customized 360 leadership assessment and Hogan assessment programs- Designs and facilitates company core leadership programs for first-line supervisors and middle managers- Oversees the company internal LMS and its content- Builds company talent pipelines by leading succession planning and key talent management programs for all affiliates- In charge of all organizational culture initiatives for affiliates such as Pulse surveys, an annual employee engagement survey, focus group interviews, internal newsletter, community volunteering events, and region-wide award programs - Oversees the company performance management process - Transformed the company performance management process to focusing on enhancing communication, feedback, employee development, and fair performance evaluation - HR lead for the Post-Merger Integration for CJ group's M&A projects by bridging the gap between CJ group and target companies in terms of company culture and HR policy/processes

Partners with affiliate business and HR leaders to analyze overall business & HR challenges, and provide advice and solutions with other HR CoE leaders for various HR matters including talent acquisition, HR policy/process development, performance management, succession planning, employee relations, legal compliance, compensation planning, and employee engagement & retention. Key responsibilities include: - Regularly join business strategy meetings with affiliates to understand business situations & HR issues- Consult with affiliate management teams and HR leaders providing support to create effective HR strategies and solutions- Monitor affiliate HR strategies and programs, and work with affiliate HRs to improve the effectiveness of their HR practices- Train new HR members of affiliates helping them understand the overall HR philosophy and strategies of CJ group as well as important local HR regulations

As a Sr. HR manager, I developed the company's talent strategy and built up the L&OD function from ground. Key responsibilities and projects included: - Developed the comprehensive talent development strategies for the company and its affiliates during a period of exponential company growth- Built up the company training function from the ground - Designed, and delivered new hire onboarding programs, which greatly increased new hires' satisfaction and sense of belonging to the company- Created and facilitated a company wide leadership development program, which showed measurable impact through customized leadership assessment and time-phased design- Facilitated annual 360 leadership assessment debriefings for managers- Designed, updated, and delivered company culture program & its TtT program focusing on the company's mission, vision, and core values- Facilitated performance management training for managers and employees - Designed and facilitated a broad range of organization development programs such as 4 Disciplines of Execution, DISC assessment, and team building workshops - Researched, and deployed a LMS platform, which significantly improved compliance and reporting metrics - Developed online training content for the LMS such as onboarding, sexual harassment, soft skills, and business foundation skills - Managed the company's training budget - Oversaw the annual employee engagement survey, its analysis, and action planning based on the results- HR Project lead for post-merger integration of DSC Logistics and Schwan's Company (HR Due Diligence, Communication planning, Day 1 Event, Cultural awareness workshop) - Redesigned the whole process of talent acquisition from the competency model to interview processes, and provided training on the new process to affiliate HRs and hiring managers

• Conducted research on:- Leadership Development & Assessment- Creativity - Cross-cultural Leadership- Organizational Innovation and Change• Has one publication in a peer-reviewed journal- Hwang, S. (2012). Creative leadership: Does it clash across cultures? Learning and Performance Quarterly. 1(2), 63-82. • Presented 6 research papers at national conferences including:- Academy of Management Conference- Academy of Human Resource Development Conference

• Taught two undergraduate courses - Introduction to Human Resource Development & Introduction to Training and Development• Received 96% recommendation rate from students

Worked as a consultant on a project basis- Trained junior consultants about adult learning theory, training design, and consulting skills- Facilitated leadership programs and workshops for L&OD professionals - Conducted organization development projects for the company including employee survey, FGI interviews, and CEO 360 leadership assessment, and suggested improvement areas to the management. - Translated US HQ's training material in Korean

• Assessed training needs of client companies and designed various employee development programs and leadership development programs• Certified as Dale Carnegie Course trainer which focuses on leadership, communication, human relationships skills.• Facilitated Dale Carnegie courses

- Covered and reported about social, political, and economic issues- Interviewed various people including activists, business leaders, entrepreneurs, politicians, and religious leaders