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Director of Product with large experience delivering top-notch products at top international companies (Ironhack, Telefónica Digital, Tuenti, Yahoo!, Lycos). Results-oriented profile with strong capacity to build high performance teams, and create an environment of analytical, data-driven and customer focus mind-set. Solid skills on strategy and product vision definition, a hands-on person that ensures that strategy and vision gets impregnated across the organization, and transforming them into clear objectives and key results, so team performance and impact can be maximized in the right direction and with the correct understanding and context, and develop initiatives that will become part of the roadmap.Strong communications skills focus on cultivating stakeholders and C-level relationships to manage discussions around business and product opportunities.Team builder, enthusiasm for developing high performance teams, to empower culture and motivate teams to find solutions to company and customer needs. Teacher at ISDI business school to continue to develop those skills, and share knowledge with other people and organizations that need to move towards digital transformation.Problem solver, strong capacity to identify alternatives to specific issues, and to move the organization to make those changes happen.Highly versatile profile, used to rapidly changing environments, as proved in Tuenti (4 companies vision refocus in 6 years to keep growing).Love working in agile and startup mindset organizations where culture, collaboration and knowledge-sharing are cultivated, where egos are discouraged and left aside, and teams focus on helping each other to achieve organization objectives and customer needs.
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Product DirectorKingmakersMadrid, Es -
Product DirectorKingmakers May 2024 - PresentMadrid, Comunidad De Madrid, España -
Director Of ProductIronhack Oct 2021 - Apr 2024Madrid, Comunidad De Madrid, EspañaWorking as Director of Product by leading Product, Design, Tech and Data teams to "Educate our Students well enough that they all find the first job in tech"Main challenges- Define the Product Strategy and socialize across Exec team & implement along the product teams- Implemented cross-teams processes to maximize collaboration and impact across Product, Marketing, Consumer and Admissions teams- Methodology to identify and launch new programs (definition, feasibility and validation) across digital / physical experiences - Define and implement CRO (A/B testing) process and mindset set-up across the whole organization, by ensuring “ideas coming from anyone”- Manage up to 19 people across Product (5), Design(2), Data (4), Tech (6) and Salesforce (2)Achievements- Built a excellent collaboration between Product <> Marketing teams that helped us to grow website students acquisition conversion- Scaled the company by automating the operational process across B2C Admissions, Outcomes and B2B teams increasing team performance - Scaled Data team platform by moving from a Lean platform to a Data warehouse solution enabling the implementation of complex models like Attribution- Identified, designed and launched next company 3 Bootcamps (1M revenue first year) and clear cross-company process to executed that was validated with initial pilots, to ensure scalability without major investments -
Digital Content Teacher/Speaker (Gxdmba, Dmba And Mib)Isdi Sep 2016 - Apr 2024Madrid, Comunidad De Madrid, España -
Co-Founder / ProductDblanch May 2021 - Jun 2023Madrid, Comunidad De Madrid, EspañaContinue as advisor. -
Director Of Product, Data & Design At Telefónica (@Tuenti Team)Telefónica Jan 2018 - Mar 2021Working within Telefónica to support digital transformation by implementing digital personalized experiences to customers, and promoting Product mindset within corporate organization.Main challenges- Define and lead the omnichannel vision of Telefónica customers across digital channels and their relationship with physical channels and implement across Movistar, Vivo, O2 and Tuenti.- Lead product management, design and data teams to create simple digital solutions through App / Web channels based on value proposition (control, support, loyalty and explore)Scale a world-class team of Product, Data and Design from 25 to 53 people in 3 years - Lead & monitor product roadmap definition & product development across teams for App & web channels + structural projects for digital ecosystem coherence- Implement new processes to evolve the collaboration with Teléfonica teams while maintaining agile dynamic and culture within the team- Work with director of area, director of engineering and business on the long term strategy using OKRs and negotiation with the business units for a strategy alignmentAchievements- Identified and implemented key customer experience improvements across Telefónica digital ecosystem, with products like Global Design System “Mistica”, Global Checkout and Global Login in 2020-2021 and impacting overall customer satisfaction- Managed to pivot area product strategy and reorganize and motivate the team in 3 months after strong area refocusing in H2 2020 with 40% team lost, by involving them in the strategy discussion and working together in organization definition- Launched Novum product (Global eCare App) at Telefónica achieving 30M active customers (90Days) and 300M euros revenue in 2019 across 3 brands and 14 countries by scaling from Tuenti Digital operator experience- Improved company Data driving culture by implementing a new Data Analytics team and helped C-level with decisions with new tools in 2018-2020 -
Vp Of ProductTuenti Dec 2014 - Jan 2018Madrid, Comunidad De Madrid, EspañaWorking at Tuenti to pivot from Social Network to Digital Mobile operator based on a unique Communications and eCare product strategy (app based) across 5 countriesMain challenges:- Hire and scale the product & design teams from 10 to 25 in 3 years- Lead product proposition and roadmap definition together with product managers to shape teams impact - Evolve agile methodologies with engineering partnership- Internationalize Tuenti digital mobile operator (app base) to 4 LAtam countriesAchievements:- Pivot Tuenti to Mobile Operator with 1million customers across 5 countries- Duplicate customers CLTV for customers using the app (80% penetration in Spain and 30% in LAtam)- Convinced Telefónica to scale Tuenti app experience to all Telefónica (aka: Novum product) -
Senior Product ManagerTuenti Mar 2011 - Dec 2014Madrid Area, SpainWorking as Senior PM for CloudPhone team as responsible for defining product strategy, roadmap, as well as managing the entire product line lifecycle from strategic planning to tactical activities.CloudPhone team is focus on detaching traditional Telco services from the SIM, and transforming phone# into a ubiquitous service.Results: launch of voice services, such as Push-To-Talk and VoIP across multiple platforms building a unique product proposition for a mobile operator duplicating CLTV by x2 -
Product ManagerYahoo! Jul 2005 - Mar 2011Madrid Y LondresResponsible for the Yahoo! Homepage and My Yahoo (Fully personalizable homepage) among other products for EMEA countries. -
Product ManagerLycos Europe Aug 2000 - Jun 2005Madrid, Comunidad De Madrid, EspañaResponsible for Communication services (mail, mobile and dating)
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Frequently Asked Questions about Paul Iliffe
What company does Paul Iliffe work for?
Paul Iliffe works for Kingmakers
What is Paul Iliffe's role at the current company?
Paul Iliffe's current role is Product Director.
What is Paul Iliffe's email address?
Paul Iliffe's email address is pi****@****ahoo.es
What is Paul Iliffe's direct phone number?
Paul Iliffe's direct phone number is +346828*****
What schools did Paul Iliffe attend?
Paul Iliffe attended Coursera, Coursera, Kschool, Telefónica Universitas, Universidad Complutense De Madrid.
What are some of Paul Iliffe's interests?
Paul Iliffe has interest in Technology, Snowboarding, Internet, Product Management, Mountain Bike, Running.
What skills is Paul Iliffe known for?
Paul Iliffe has skills like Product Management, Mobile Devices, Product Marketing, User Experience, Php, Mobile Applications, Analytics, Competitive Analysis, Product Development, Product Launch, Agile Methodologies, Web 2.0.
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