Paulina J. Email & Phone Number

London, GB

London, England, United Kingdom

A data-focused role in Read Performance (Settlement) sitting within the wider Billing and Payments Operations team. - Main responsibilities: Bulk-correcting meter-reading data following Change of Supplier (COS) and Meter Exchange (MEX) processes;Fixing meter reading issues internally to improve bill accuracy and building on existing automations to increase.

London, England, United Kingdom

Earliest team member within a new segment of Revenue Assurance - the Ability To Pay team. The team was founded in response to the cost of living crisis, a direct but not exclusive result of the UK’s energy crisis. - Main responsibilities:Shaping and implementing processes to assist customers experiencing financial difficulties, or those with unmanageably.

London, England, United Kingdom

A challenging and diverse customer-service-centred role with strong operational focus.- Main responsibilities: Identifying and fixing internal (account level) or external (database level) issues at their root;Self-driven upskilling to handle more complex energy account queries;Always ensuring contact with members right up to final resolution;Developing a.

Working on behalf of London Councils to support resident engagement campaigns; educate the public about recycling services and collect feedback to clarify improvement opportunities. Team-leading involves planning and organising team activities, motivation, administrative tasks, and preparing qualitative feedback.

Bromley, United Kingdom

Freelance advisory work within a beauty business included constructing and analysing spreadsheets for mapping business activities, producing promotional material and occasionally updating social media links. Frequent B2B communications on behalf of business owner.

Peterborough, United Kingdom

Overseeing the goods-in process, creating receipts, stock control, and inter-departmental query resolution. Daily, weekly and monthly quantified reporting to senior management and identification of performance patterns. Contributed notably to the smooth-running of Worldstores' merge with Achica brand; from a stock control perspective.

London, United Kingdom

Handling ad hoc and client account bookings, undertaking liaison between customers and drivers, and all ancillary activities. Responsible for training and supervising new staff members. Underpinning role of Accounts Manager included; communication with executive clients, production of statements and remittance advice documents, account and driver invoices.