I served as one of the primary supervisory roles in training and development of all levels of Sales staff. In addition, I conducted weekly audits for bank wholesales, inter-branch transfers and branch activities to ensure accuracy in client and bank transactions.

I increased The Change Group’s market share by expanding the company’s client base through buying and selling of FX products to individual clients. I negotiated the terms of agreement and closed deals by manipulating exchange rates and commission charges within TCG requirements.