Managing daily operations and procedures of paperless officeEfficient problem solving Following business cases from inception to completion and all steps in betweenCase preparationCustomer service - assisting new and established clientsBrand development and social media marketingBookkeeping

Managing data mining, processing, analyzing and maintenance of new business life insurance applicationsEstablished work flows, efficiencies, eliminating costs and initiated innovative and creative ways of doing businessProducing and delivering monthly and periodical reportsFacilitating and conducting training sessions for agents and colleagues on company procedures, industry requirements and guidelinesAssisting agents with necessary paperwork and procedures' knowledge, underwriting guidelines and insurance regulations Customer service - assisting internal and external clients Streamlined supplies and marketing collateral procurement process to recognize additional expense reduction