Paulina Urdaibay Email and Phone Number
Paulina Urdaibay is a Senior Solutions Consultant at Qualtrics. They is proficient in Frances and Ingles. Colleagues describe them as "What can I say about Paulina that will do justice to the kind of person she is? As an Implementation Specialist, she eagerly approaches any tricky situation as an opportunity to learn and be creative. She provides her clients with exceptional support and never shies away from a tough question - only looks at it as a chance to get better. She is passionate, articulate, and loves her role, and it shines in the way she works with her clients. I feel so fortunate to have worked with her and learn from her example, and I know that amazing things lies ahead for her. Thank you so much for everything, Paulina! I can’t wait to see all the incredible things you’ll do. ☺️"
Qualtrics
View- Website:
- qualtrics.com
- Employees:
- 5770
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Senior Solutions ConsultantQualtricsMexico City, Mexico -
Senior Solutions ArchitectQualtrics Feb 2024 - PresentMexico -
Strategic Solutions ConsultantHootsuite Apr 2023 - Feb 2024MexicoI collaborated with our Sales team to gather customer business issues, in order to present digital strategy, customized solution overviews and technical integrations. This included presentations to senior leadership and analysts from some of the world’s largest brands -
Implementation SpecialistHootsuite Feb 2022 - Apr 2023México, MéxicoDiscovered customer needs and executed technical and business objectives of each implementation project, driving time to value and product adoption.Worked with internal stakeholders such as Product and Development to mitigate risks and ensure successful implementation outcomes.Conducted product training sessions according to client's priorities and timeline.Maintained in-depth technical understanding of Hootsuite’s products, apps, and services as well as knowledge of external partner products, services, and technologies. -
Head Of OperationsFit Body Jan 2020 - Jan 2022Ciudad De México, México• Designed and implemented a SKU system to optimize business operations• Reduced logistics costs by 45% and core product packaging costs by 46%• Identified a software solution to automate different Customer Journeys to fulfill post-saleservice promises that saved the business one full-time resource and significantly reducedmanual errors• Managed all customer service, and collected customer feedback and pain-points toimprove the design and functionality of the mobile app
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OperacionesWalktopus Oct 2015 - Jan 2020Celaya 4, Hipodromo• Involved in the development of the business plan, market analysis, communication strategies, and field market research• Collaborated on IT development (web platform and blueprint), and launch of web app • Positioned the value proposition among customers of a two-sided marketplace, and provided customer support and post-sale service• Managed the payments of tutors and maintained their schedules• Built business presentations for shareholders and potential investors
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Asistencia A La RectoríaCessa Universidad Aug 2014 - Aug 2015New project development. Establish time saving and basis for the Dean’s new projects and optimizing of existing processes within the University. -
Account ManagerGallo Design Nov 2013 - Aug 2014Col RomaManejo de cartera de clientes, así como comunicación entre clientes y los diseñadores para traducir las necesidades del proyectoPromoción de ventas, cotizaciones y seguimientoLogística de los proyectos y distribución de carga de trabajo con los diseñadores
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Asistente De VentasBanquetes Eduardo Kohlmann Jun 2012 - Nov 2013Desarrollo, logística, coordinación y supervisión de eventosNegociación con proveedores y contratación de serviciosServicio personalizado con el cliente en la venta, organización, coordinación y supervisión de eventosManejo de cartera de clientes (particulares y corporativos)
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Control Presupuestal. Servicio SocialCessa Universidad Aug 2011 - Jun 2012Proyección financiera, presupuestos anuales de los planteles, ingresos y egresosAnálisis de resultados para toma de decisiones -
ButlerRosewood Hotels & Resorts Jul 2011 - Jan 2012
Paulina Urdaibay Education Details
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Imperial Business Analytics: From Data To Decisions -
Especialización En Project Management -
Blockchain -
Mención Cum Laude
Frequently Asked Questions about Paulina Urdaibay
What company does Paulina Urdaibay work for?
Paulina Urdaibay works for Qualtrics
What is Paulina Urdaibay's role at the current company?
Paulina Urdaibay's current role is Senior Solutions Consultant.
What schools did Paulina Urdaibay attend?
Paulina Urdaibay attended Imperial College Business School, Aden Business School, Blockchain Academy México, Centro De Estudios Superiores De San Ángel.
Who are Paulina Urdaibay's colleagues?
Paulina Urdaibay's colleagues are Aldo C., Natalia Gonzalez, Patrick Chang, Ross Lambert, Lauren Stambaugh, Cpa, Reena Kathuria, Emilee Lehenbauer.
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