Paulina Urdaibay

Paulina Urdaibay Email and Phone Number

Senior Solutions Consultant @ Qualtrics
Mexico City, Mexico
Paulina Urdaibay's Location
Mexico City, Mexico, Mexico
About Paulina Urdaibay

Paulina Urdaibay is a Senior Solutions Consultant at Qualtrics. They is proficient in Frances and Ingles. Colleagues describe them as "What can I say about Paulina that will do justice to the kind of person she is? As an Implementation Specialist, she eagerly approaches any tricky situation as an opportunity to learn and be creative. She provides her clients with exceptional support and never shies away from a tough question - only looks at it as a chance to get better. She is passionate, articulate, and loves her role, and it shines in the way she works with her clients. I feel so fortunate to have worked with her and learn from her example, and I know that amazing things lies ahead for her. Thank you so much for everything, Paulina! I can’t wait to see all the incredible things you’ll do. ☺️"

Paulina Urdaibay's Current Company Details
Qualtrics

Qualtrics

View
Senior Solutions Consultant
Mexico City, Mexico
Website:
qualtrics.com
Employees:
5770
Paulina Urdaibay Work Experience Details
  • Qualtrics
    Senior Solutions Consultant
    Qualtrics
    Mexico City, Mexico
  • Qualtrics
    Senior Solutions Architect
    Qualtrics Feb 2024 - Present
    Mexico
  • Hootsuite
    Strategic Solutions Consultant
    Hootsuite Apr 2023 - Feb 2024
    Mexico
    I collaborated with our Sales team to gather customer business issues, in order to present digital strategy, customized solution overviews and technical integrations. This included presentations to senior leadership and analysts from some of the world’s largest brands
  • Hootsuite
    Implementation Specialist
    Hootsuite Feb 2022 - Apr 2023
    México, México
    Discovered customer needs and executed technical and business objectives of each implementation project, driving time to value and product adoption.Worked with internal stakeholders such as Product and Development to mitigate risks and ensure successful implementation outcomes.Conducted product training sessions according to client's priorities and timeline.Maintained in-depth technical understanding of Hootsuite’s products, apps, and services as well as knowledge of external partner products, services, and technologies.
  • Fit Body
    Head Of Operations
    Fit Body Jan 2020 - Jan 2022
    Ciudad De México, México
    • Designed and implemented a SKU system to optimize business operations• Reduced logistics costs by 45% and core product packaging costs by 46%• Identified a software solution to automate different Customer Journeys to fulfill post-saleservice promises that saved the business one full-time resource and significantly reducedmanual errors• Managed all customer service, and collected customer feedback and pain-points toimprove the design and functionality of the mobile app
  • Walktopus
    Operaciones
    Walktopus Oct 2015 - Jan 2020
    Celaya 4, Hipodromo
    • Involved in the development of the business plan, market analysis, communication strategies, and field market research• Collaborated on IT development (web platform and blueprint), and launch of web app • Positioned the value proposition among customers of a two-sided marketplace, and provided customer support and post-sale service• Managed the payments of tutors and maintained their schedules• Built business presentations for shareholders and potential investors
  • Cessa Universidad
    Asistencia A La Rectoría
    Cessa Universidad Aug 2014 - Aug 2015
    New project development. Establish time saving and basis for the Dean’s new projects and optimizing of existing processes within the University.
  • Gallo Design
    Account Manager
    Gallo Design Nov 2013 - Aug 2014
    Col Roma
    Manejo de cartera de clientes, así como comunicación entre clientes y los diseñadores para traducir las necesidades del proyectoPromoción de ventas, cotizaciones y seguimientoLogística de los proyectos y distribución de carga de trabajo con los diseñadores
  • Banquetes Eduardo Kohlmann
    Asistente De Ventas
    Banquetes Eduardo Kohlmann Jun 2012 - Nov 2013
    Desarrollo, logística, coordinación y supervisión de eventosNegociación con proveedores y contratación de serviciosServicio personalizado con el cliente en la venta, organización, coordinación y supervisión de eventosManejo de cartera de clientes (particulares y corporativos)
  • Cessa Universidad
    Control Presupuestal. Servicio Social
    Cessa Universidad Aug 2011 - Jun 2012
    Proyección financiera, presupuestos anuales de los planteles, ingresos y egresosAnálisis de resultados para toma de decisiones
  • Rosewood Hotels & Resorts
    Butler
    Rosewood Hotels & Resorts Jul 2011 - Jan 2012

Paulina Urdaibay Education Details

Frequently Asked Questions about Paulina Urdaibay

What company does Paulina Urdaibay work for?

Paulina Urdaibay works for Qualtrics

What is Paulina Urdaibay's role at the current company?

Paulina Urdaibay's current role is Senior Solutions Consultant.

What schools did Paulina Urdaibay attend?

Paulina Urdaibay attended Imperial College Business School, Aden Business School, Blockchain Academy México, Centro De Estudios Superiores De San Ángel.

Who are Paulina Urdaibay's colleagues?

Paulina Urdaibay's colleagues are Aldo C., Natalia Gonzalez, Patrick Chang, Ross Lambert, Lauren Stambaugh, Cpa, Reena Kathuria, Emilee Lehenbauer.

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