Paulina Zdeb Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

Managing relationships with strategic taxi and airport transfer partners, sourcing suppliers, and maintaining quality and service performance.

Project Management for LATAM clients (Pharma).
Creating cost estimations, project timelines, and scope of works
Coordinating work with internal teams (Design, Strategy, Content Publishing)
E-content delivery to the clients

Barcelona Area, Spain

➢ Creating & optimizing processes. Responsible for operational excellence within the field and fleet operations
➢ Growing the business and seeking solutions that scale and overseeing the growth of the business
➢ Managing relationships with strategic partners and affiliates
➢ Creating, collecting, and incorporating operational data to constantly monitor performance
➢ Working with other senior cross-functional leaders to help define company goals
➢ Evaluating strategic opportunities, performing a broad range of quantitative and qualitative analyses
➢ Running experiments and A/B tests
➢ Triaging data, customer service complaints, and supply/demand into efficient routes and dispatch actions to be performed by field specialists
➢ Evaluating strategic opportunities, performing a broad range of quantitative and qualitative analyses.

Manchester, United Kingdom

➢ Contacting potential suppliers to understand their product, processes and develop a prioritized contact plan
➢ Negotiating initial contracts, rates and terms & conditions
➢ Ensuring suppliers details and rates are loaded accurately and in conjunction with timescales
➢ Analysing supplier performance to pre-agreed targets, and identify areas of risk or opportunity
➢ Communicate with suppliers over email and telephone, to solve customer queries, share insights into performance and continually review terms & conditions the market
➢ Developing supplier and industry contact relationships in order to better understand the market in new locations
➢ Monitoring competitor pricing and utilize in making data-driven revenue management decisions affecting pricing and the mix of supplier volume
➢ MI & reporting to improve ability to deliver in a data-driven fashion
➢ Loading product details, rates, and other requirements
➢ Providing updates to management on performance, and work to deliver against targets
➢ Getting involved in business improvement projects

Cracow, Lesser Poland District, Poland

➢ Evaluate quality of pricing and inventory availability of the product offered and produce actionable reports to assist and guide the Market Management team on its negotiations and execution of inventory and pricing tactics
➢ Develop region and property trading reports, analyse data, and based on analysis provide insights and recommendations to Market Managers that will help improve profits
➢ Provide and analyse property trading reports for Market Managers.
Identify further opportunities to maximise sales and profits
➢ Coordinate with in house team and marketing teams to promote the best hotel deals
➢ Assess performance against established targets and industry benchmarks
➢ Interpret data, analyze results using statistical techniques and provide ongoing reports
➢ Help drive effective and actionable business decision-making
➢ Meet additional business reporting needs
➢ Ensure accuracy and integrity of data & reports

Miechów

➢ Teaching students about Spanish language literature, culture and history
➢ Guiding students on conversational Spanish
➢ Conceive and implement lesson plans that follow the thematic units and scope and sequence of the charter school
➢ Demonstrate flexibility in teaching methods to address multiple learning styles and intelligences
➢ Create opportunities for experiential learning
➢ Planning classroom activities to motivate students
➢ Coaching students individually or as a group
➢ Communicating with parents and other teachers about a student’s progress

Rejon Málaga, Hiszpania

➢ Personal and telephone customer care
➢ Call Transfer
➢ Receipt of post and organization of the agenda of the company
➢ Contact with clients and providers
➢ General administrative tasks
➢ Dealing with bookings by phone, e-mail and face-to-face
➢ Completing procedures when guests arrive and leave
➢ Using the room reservation system
➢ Taking payments from guests
➢ Dealing with complaints or problems
➢ Credit management and cash counts

Rejon Málaga, Hiszpania

➢ Personal and telephone customer care
➢ Call Transfer
➢ Manage the ins and outs of hotel guests (check-in, check-out)
➢ Respond to requests for customer information
➢ Address the telephone exchange and manage reservations
➢ Credit management and cash counts

Master'S Degree, Management

Activities and Societies: ESN MENTOR

Bachelor'S Degree, Spanish Philology

Bachelor'S Degree, Business Administration And Management, General

Lifelong Learning Programme Erasmus

Bachelor'S Degree, Tourism

Activities and Societies: Erasmus Student Network