Pauline Hersant Email and Phone Number

- SEO- Google Analytics management - Google Tag Manager management - Paid Facebook campaigns- Facebook campaigns management - WordPress editing and publishing management- Event management support

- Market research- Creation of Marketing plan- Creation of a Communication plan- Elaboration of a provisional budget for a marketing campaign- Management of social networks- Management of partners (contact, information exchange...)- Implementation of a marketing campaign

With classmates, creating a student company, from creating an originalthe idea, its development, its sale until its liquidation.My role: Chief Marketing Officer- Creation of a marketing plan for the business model (market analysis,target customer, positioning, promotional plan, pricing)- Creation of content for our social media and organization of events inorder to promote our product

- Creation of a customer portfolio- Prospecting for new clients- Use of social media in order to promote the products- Order taking and sales management- After-sales service management

During a seasonal job, I worked for two months within the company Conforama as a saleswoman, I carried out the following missions:- Customer Relationship Management (B2C)- Order taking management- Service sale (guarantees)Lors d'un travail saisonnier, j'ai travaillé deux mois au sein de l'entreprise Conforama en tant que vendeuse, j'ai effectué les missions suivantes : - Gestion de la Relation Client (B2C) - Gestion de la prise de commande- Vente de service (garanties)

As part of an internship over a period of one month, I was able to carry out various missions, such as:- Assist non-resident wealth advisers in their work.- Respond to customer requests by email and phone.- Advice to clients on the management of their accounts, the use of the BNP online platform, and day-to-day banking operations.This internship allowed me to discover the banking sector with an international dimension. I deepened my knowledge in this sector but also increased my autonomy, listening, and advice skills.Dans le cadre d'un stage sur une période d'un mois, j'ai pu effectuer diverses missions, telles quel : - Assister les conseillers patrimoniaux non-résidents dans leur travail. - Répondre aux demandes clients par mail et téléphone. - Conseil aux clients sur la gestion de leurs comptes, l'utilisation de la plateforme BNP en ligne, et les opérations de banque au quotidien. Ce stage m'a permis de découvrir le secteur bancaire accompagné d'une dimension internationale. J'ai approfondis mes connaissances dans ce secteur mais aussi augmenter mes compétences d'autonomie, d'écoute et de conseils.