Pauline Onyango Email & Phone Number

Fort Lauderdale, Florida, United States

* Ensure guests have an enjoyable, relaxing and memorable experience through customized service delivery.* Receive and take guests orders and process in POS systemGreat and welcome guests and assisting them with seating• Ensure meticulous cleaning, sanitation and maintenance of guest areas.• Perform Set-up and break-down of guest area as required paying attention to detail.• Receive and take guest orders and accurately process in POS system• Suggesting alcoholic and non-alcoholic beverages and serve to guests as per their order.• Offering personalized services and accommodating any special requests from the guests.• Explaining to the guests regarding the ship's facilities and activities.• Attending to customers queries and suggesting alternative golden nuggets where we don't have what they need at the time

Nairobi, Kenya

As the Business Administrator, I Direct and enhance daily administrative operations relating to appointment booking, cancellation, confirmations and enquiries, Respond to client’s telephone call while ensuring of excellent service delivery.The most exciting part of my job is reaching out to prospects/generating leads to increase revenue for our company and I have successfully acquired a long-term partner for our Schools club-extracurricular activities that increased the revenue by 80,000/= monthly during annual school term dates.Additionally, I Utilize Microsoft Excel and QuickBooks to reconcile deposits and monthly accounts, to process receipts and compile precise and comprehensive payment records and expenditure. I also undertake general administrative duties pertaining to properly filling documents and message receipts as well as ensure monthly company and individual filing and payment of NHIF, NSSF and PAYE as well as Business permits registration and Fire clearance certificate acquisition and CR12 and Company registration.I create and schedule social media content across the company social platforms, Instagram, Facebook and Google my business and manage and updated customer database as well as prepare weekly progress reports. This has resulted in an increase of new clients turnover rate on averaging 5 monthly.I am responsible for Collecting and processing payments as well as bookkeeping through QuickBooks platform.

Nairobi, Kenya

As the Business development representative, I am engaged in generating new business leads through social media marketing and background check on the prospect leads across their social media platforms. Ensures increased customer sensitization through digital marketing of Cashless payments solutions across the company's social media platforms.Onboards new team members to the company through training.Responsible for keeping the company informed at all time of the current and relevent FinTech trends for better decision making.Research on better business strategies to meet set objectives.

Siaya County

Tutor pupils and assist with their homework.Organized and took part in recreational indoor and outdoor activities: from singing, drawing, painting and narrating stories to playing football in the fields.

Nairobi Kenya

As an intern, Pauline engaged in onboarding of unregistered taxpayers to expand the revenue base as well as maximum generation of revenue through issuing of demand letters to taxpayers to remit their debts.Conducted credible approval and rejection of Tax compliance certificates to taxpayers.Ensured all taxpayers calls and requests were answered providing informed knowledge to taxpayers.

Certificate In Data Analysis, Data Analysis, A

Activities and Societies: Excel, Power Bi, Data Visualization

Excel For Marketers

Diploma In Tax Administration, Tax Adminisration

Certificate In Computing, Computer Packages, Credit

Activities and Societies: Learning how to use the various windows applications Learnt how to use Ms word, Ms-Excel, Ms-Powerpoint.