Pauline Greff Email & Phone Number

- Monitored all channels of client feedback, set-up and follow-up KPIs, analyzed outcomes, shared key insights with stakeholders and followed-up on actions taken- Supported account managers in their business development activities by delivering tools and reporting platforms ; onboarded new account managers- Client Journey: defines and shapes client journeys for specific targets

- Deeply involved in the implementation of Salesforce (mainly the marketing side: building and monitoring a sales pipeline) and in the dedicated trainings for our internal users- Actively involved in developing the sales pipeline of our local CRM (previously to Salesforce) / contact management- Coordinated key corporate events involving targeted high-level invitees- Client Feedback project management and set-up of processes- Account Management: set-up an internal account managers community

Managed operational marketing activities dedicated to our clients acting in the FS industry (local and international events, sponsorships, content for publications)

Managed various operational marketing and communication activities towards our clients from the Financial Services (events organisation, newsletters, publications, advertising)

Trier, Germany