Pauline Leanda Dela Paz

Pauline Leanda Dela Paz Email and Phone Number

Metro Manila, Philippines
Pauline Leanda Dela Paz's Location
Metro Manila, Philippines
About Pauline Leanda Dela Paz

As a Service Delivery Operations Specialist at Accenture, I leverage my expertise in retirement services and benefits administration to provide quality and efficient solutions for clients in the Asia Pacific and the US. I have 7+ years of experience in back-office operations, data validation, and report generation using MS Excel.I am a point of contact for my team, ensuring alignment with team goals and managing operations effectively. I perform quality reviews, UATs, documentations, SOPs, process improvement and innovations. I have received recognition for my attention to detail and unwavering commitment to quality assurance. I hold a Bachelor of Science in Mathematics from Pamantasan ng Lungsod ng Maynila, where I received multiple academic honors and a scholarship grant. I also have certifications in advanced Excel formulas and functions, effective communication, and discovery meeting skills. I am always eager to learn, innovate, and collaborate for success.

Pauline Leanda Dela Paz's Current Company Details
International Committee of the Red Cross - ICRC

International Committee Of The Red Cross - Icrc

View
Data and Analytics Officer
Metro Manila, Philippines
Website:
icrc.org
Employees:
13851
Pauline Leanda Dela Paz Work Experience Details
  • International Committee Of The Red Cross - Icrc
    Data And Analytics Officer
    International Committee Of The Red Cross - Icrc
    Metro Manila, Philippines
  • International Committee Of The Red Cross - Icrc
    Data & Analytics Officer
    International Committee Of The Red Cross - Icrc Sep 2024 - Present
    Makati, National Capital Region, Philippines
  • Freelance
    Math Tutor
    Freelance Jun 2010 - Present
    National Capital Region, Philippines
    My specialties are in the following subjects:- Math: - Algebra - Geometry - Trigonometry - Probability and Statistics - Differential and Integral Calculus - Discrete Math - Math Analysis - Operations Research - Logic
  • Accenture
    Service Delivery Ops Specialist
    Accenture Jan 2023 - Sep 2024
    Quezon City, National Capital Region, Philippines
    June 2023 - March 2024Retirement Services | Money Out | QDRO- Proactively serves as a primary point of contact (POC), ensuring team alignment and efficient operations management.- Demonstrates proficiency in back-office operations, encompassing migration processes, meticulous data validation, and comprehensive report generation utilizing MS Excel.- Conducts thorough peer-to-peer reviews to uphold quality standards.- Known for meticulous attention to detail and an unwavering commitment to quality assurance.- Validates court orders and assists participants, plan administrators, and attorneys with QDRO-related inquiries.- Manages establishment and splitting of client and alternate payee accounts in adherence to court orders.- Handles escalations and priority cases with urgency and precision.- Facilitates training sessions for new colleagues, sharing best practices to enhance team performance.March 2023 - May 2023Retirement Services | Money Out | Group Activity Unit (GAU)- Demonstrates expertise in back-office operations, encompassing migration processes, meticulous data validation, and thorough process documentation.- Conducts peer-to-peer reviews to maintain quality standards.- Recognized for meticulous attention to detail and a steadfast commitment to quality assurance.- Validates and processes group payments to ensure accurate closure of the general ledger and prevent floating transactions.- Manages deconversion requests, facilitates carrier transfers from our company to others, and oversees group forfeiture requests for payments and offset contributions.- Upholds quality through peer-to-peer reviews and continuous improvement initiatives.- Earns a solid reputation for unwavering dedication to quality assurance and attention to detail.
  • Wtw
    Benefits Administration Associate
    Wtw Apr 2022 - Jan 2023
    Bonifacio Global City, National Capital Region, Philippines
    - Performs thorough review of the routine, complex, and recurring plan administration tasks for clients’ benefit plans and information- Effective UAT tester. Ensures that pension administration processes the tools for client plans (new implementations, upgrades, and ongoing maintenance) accurately reflect plan design features and comply with current pension legislation- Develop a trusted advisor relationship with internal and external clients through effective communication and efficient, quality execution of projects- Excellent Technical Review for Taiwan, Singapore, Hong Kong and Manila DB and DC Admin Plans.
  • Willis Towers Watson
    Benefits Administration Analyst
    Willis Towers Watson Jan 2017 - Mar 2022
    Bonifacio Global City, National Capital Region, Philippines
    - Performs validation analysis and undertakes enrollment, terminations, and ongoing retirement administration of client benefit data- Records contributions made and investment returns, maintain employee database records and reconcile fund balances per plan member- Works with consultants and/or associates to create systems requirements, documents and data mapping for developers- Use excellence tools and concepts to ensure efficient and quality output- Supports consultants on audit and ad hoc benefit projects- Adhere to plan documents and government regulations in administering retirement pension plans- Maintain complete and accurate work papers and audit trails. Follow the firm line of business processes, protocols and quality standards
  • Img - International Marketing Group
    Financial Educator
    Img - International Marketing Group May 2020 - Dec 2020
    Metro Manila, National Capital Region, Philippines
    OUR VISION.To Build a new Financial Industry, where everyone is able to earn what the wealthy are earning by bringing the secrets of the wealthy to all.OUR MISSION.To help create wealth for families To make a difference for families so there will be No family left behind.WHAT WE DO.We help people Move from Dreaming to Doing. We bring life-changing financial concepts and solutions to middle income individuals and families who are overlooked by the financial industry.Disclaimer:International Marketing Group (IMG) is one of the few companies of its kind in the industry today; a company which caters to the financial needs of every individual and families who wish to attain financial independence. IMG is a financial educator, who has established agreements with many of the world's leading financial services companies who offer a broad array of financial products & services. IMG does not sell mutual funds. All mutual funds are sold by Rampver Financials.
  • Collabera Philippines
    Benefits Administration Analyst (Project Hire At Wtw)
    Collabera Philippines May 2016 - Dec 2016
    Bonifacio Global City, National Capital Region, Philippines
    - Performs validation analysis and undertakes enrollment, terminations, and ongoing retirement administration of client benefit data.- Records contributions made and investment returns maintain employee database records and reconcile fund balances per plan member.- Works with consultants or associates from other offices and others to create systems requirements, documents, and data mapping for developers.- Use Excellence tools and concepts to ensure efficient and quality output- Supports consultants on audit and ad hoc benefit projects.- Adhere to plan documents and government regulations in administering retirement pension plans- Maintain complete and accurate work papers and audit trails Follow the firm line of business processes, protocols, and quality standards
  • Paramount Life & General Insurance Corporation
    Tax Compliance Department - Intern
    Paramount Life & General Insurance Corporation Jul 2015 - Sep 2015
    Makati City
    Assisted in the sorting of incoming and outgoing files, documents and transmittal and aided in preparing and dispatching of official receipts of the commissions of the insurance agents.

Pauline Leanda Dela Paz Skills

Microsoft Office Insurance Microsoft Word Leadership Research Teamwork Management Microsoft Excel Strategic Planning Analysis Data Analysis Retirement Benefits Defined Benefit Defined Contribution Benefits Administration

Pauline Leanda Dela Paz Education Details

Frequently Asked Questions about Pauline Leanda Dela Paz

What company does Pauline Leanda Dela Paz work for?

Pauline Leanda Dela Paz works for International Committee Of The Red Cross - Icrc

What is Pauline Leanda Dela Paz's role at the current company?

Pauline Leanda Dela Paz's current role is Data and Analytics Officer.

What schools did Pauline Leanda Dela Paz attend?

Pauline Leanda Dela Paz attended Pamantasan Ng Lungsod Ng Maynila.

What are some of Pauline Leanda Dela Paz's interests?

Pauline Leanda Dela Paz has interest in Children, Education, Environment, Science And Technology, Human Rights, Animal Welfare.

What skills is Pauline Leanda Dela Paz known for?

Pauline Leanda Dela Paz has skills like Microsoft Office, Insurance, Microsoft Word, Leadership, Research, Teamwork, Management, Microsoft Excel, Strategic Planning, Analysis, Data Analysis, Retirement Benefits.

Who are Pauline Leanda Dela Paz's colleagues?

Pauline Leanda Dela Paz's colleagues are Ssentongo Ivan, Ghada Masad, Antoinette Celestin Devendra, Lansana Kallo, Eric Bolotano, Nick Dean, Mohammed Moqbel.

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