•Responsible for all roles of a front office administrator including but not limited to registering and scheduling patients, resolving patient conflicts, and sales.• Managed all social media outlets including, Facebook, Twitter, Instagram, and Pintrest.• Within 5 months social media following increased as follows (38%), Twitter (20%), Instagram (74%)• Create and produce all marketing materials for the office including email blasts, blog posts, hand outs, brochures, etc.

• Provide support to all members of the team• Regularly update databases with accurate contact information on relevant journalist and publications• Monitored print and online publications to keep track of our clients media coverage• Communicated with key publications relevant to our clients to pitch potential stories• Constructed product press releases

• Supervised 10+ technicians on their everyday tasks and overall job performance• Updated 150+ claims weekly in Salesforce by contacting customers, ordering materials, invoicing, etc.• Constructed final reports for completed warranty/non warranty claims using excel and submitting them to thevarious manufacturers.• Worked closely with each manufacturer to guarantee we provided each of their customers with the best customerservice.

•Implemented many social media tactics to establish a chapter brand and promote activity. •Write and distribute daily e-communications to chapter members, alumnae, and executives. •Develop and update the chapter website.•Ensures chapter minutes are taken and posted in a timely manner.•Oversee Director of Public Relations on Facebook and Twitter updates. •Responsible for submitting updates on the chapter “The Anchora” Delta Gammas international magazine.